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Crowne Plaza Melbourne, an IHG Hotel

Photo gallery for Crowne Plaza Melbourne, an IHG Hotel

Exterior
Outdoor pool, free pool cabanas, pool loungers
View from room
Suite, 1 Bedroom (City River View) | Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Crowne Plaza Melbourne, an IHG Hotel

Crowne Plaza Melbourne, an IHG Hotel

4.5 star property

4.2/5 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
1-5 Spencer Street, Melbourne, VIC, 3008

Explore the area

  • Popular LocationMelbourne Convention and Exhibition Centre2 min walk
  • Popular LocationCrown Casino and Entertainment Complex3 min walk
  • Popular LocationBourke Street Mall20 min walk
  • AirportMelbourne, VIC (MEL-Tullamarine)25 min drive

Room options

About this area

Melbourne

Crowne Plaza Melbourne, an IHG Hotel is located in Melbourne Central Business District, a neighbourhood in Melbourne, and is in the entertainment district and on a river. DFO South Wharf and Bourke Street Mall are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Royal Botanic Gardens. Enjoy an event or a match at Marvel Stadium, and consider making time for SEA LIFE Melbourne—a top attraction that's not to be missed.

What's nearby

  • Melbourne Convention and Exhibition Centre - 2 min walk
  • Crown Casino and Entertainment Complex - 3 min walk
  • SEA LIFE Melbourne - 5 min walk
  • DFO South Wharf - 10 min walk
  • Bourke Street Mall - 20 min walk

Getting around

  • Spencer Street Station - 8 min walk
  • Flagstaff Station - 18 min walk
  • Melbourne Airport (MEL) - 25 min drive

About this property

Crowne Plaza Melbourne, an IHG Hotel

4.5-star luxury hotel revitalised in 2020 and located in Melbourne Central Business District
Located close to Crown Casino and Entertainment Complex, Crowne Plaza Melbourne, an IHG Hotel provides a terrace, a coffee shop/cafe and dry cleaning/laundry services. The on-site restaurant, Yugo Restaurant, features international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as car hire on site and a bar.
You'll also enjoy perks such as:
  • An outdoor pool with free cabanas and sunloungers
  • Full breakfast (surcharge), self-parking (surcharge) and limo/town car service
  • Express check-out, tour/ticket information and a 24-hour front desk
  • A lift, co-working spaces and a front desk safe
  • Guest reviews say great things about the proximity to public transport
Room features
All 432 rooms boast comforts, such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches, such as air conditioning and dressing gowns. Guest reviews speak positively of the overall comfort rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with designer toiletries and hairdryers
  • LCD TVs with premium channels
  • Wardrobes/cupboards, fridges and free infant beds

Languages

Chinese (Mandarin), English, Hindi, Spanish, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Temperature checks available for guests
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (AUD 17 per night; includes in/out privileges)
  • Off-site parking within 984 ft (AUD 17 per night); discounts available
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–noon on weekends: AUD 38 for adults and AUD 24 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Yugo Restaurant
  • Dive Bar
  • Pow Wow

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Outdoor pool
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Business services

  • Conference centre
  • Coworking spaces
  • Meeting rooms - 10

Outdoors

  • Free pool cabanas
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)
  • Renovated entire property – December 2020

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 6:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 65.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: AUD 38 for adults and AUD 24 for children (approximately)
  • Self-parking fee: AUD 17 per night (in/out privileges)
  • Nearby parking fee: AUD 17 per night (984 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 65.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Crowne Plaza Hotel Melbourne
Crowne Plaza Melbourne
Melbourne Crowne Plaza
Crowne Plaza Melbourne Hotel Melbourne
Crowne Plaza Melbourne Hotel

Frequently asked questions

Does Crowne Plaza Melbourne, an IHG Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at ?

As of 6 Dec 2022, prices found for a 1-night stay for 2 adults at on 18 Dec 2022 start from ₹11,397.04, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Melbourne, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crowne Plaza Melbourne, an IHG Hotel?

Self-parking is available for AUD 17 per night.

What time is check-in at Crowne Plaza Melbourne, an IHG Hotel?

Check-in is from 3:00 PM - 6:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Crowne Plaza Melbourne, an IHG Hotel?

Checkout is at 11 AM. Late check-out is available for a fee.

Where is Crowne Plaza Melbourne, an IHG Hotel located?

Located in Melbourne Central Business District, this luxury hotel is within a 5-minute walk of Melbourne Convention and Exhibition Centre, Crown Casino and Entertainment Complex and SEA LIFE Melbourne. DFO South Wharf and Marvel Stadium are also within 15 minutes. Spencer Street Station is 8 minutes by foot and Flagstaff Station is 18 minutes.

Can I cancel my reservation for free at Crowne Plaza Melbourne, an IHG Hotel and receive a full refund?

Yes, Crowne Plaza Melbourne, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Crowne Plaza Melbourne, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 497 out of 1005 reviews" "
" "5 - Excellent 49%
Rating 4 - Good. 318 out of 1005 reviews" "
" "4 - Good 32%
Rating 3 - Okay. 108 out of 1005 reviews" "
" "3 - Okay 11%
Rating 2 - Poor. 50 out of 1005 reviews" "
" "2 - Poor 5%
Rating 1 - Terrible. 32 out of 1005 reviews" "
" "1 - Terrible 3%

4.5/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities

4.4/5

Eco-friendliness

5/5 Excellent

AJAY
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 2 nights in Nov 2022

1/5 Terrible

Walter
Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never stay at this property. Dirty place
Stayed 2 nights in Nov 2022

5/5 Excellent

Belinda
Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly and helpful, room always a good size, location was terrific. Will definitely stay here again!

5/5 Excellent

Alan
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good. Only complaint was that there was only one coffee machine in the restaurant and that malfunctioned

2/5 Poor

Nitin, Castle hill
Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Only 3 staff on duty for a huge hotel during a world tournament, very disappointed. Have stayed here before and service has definitely depleted, no fault of staff just lack of staffing numbers
Stayed 1 night in Oct 2022

4/5 Good

Deb
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were super comfortable and the lift was very fast. Staff were very friendly
Stayed 2 nights in Oct 2022

1/5 Terrible

Vanja
Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Prime spot
Stayed 6 nights in Oct 2022

5/5 Excellent

Anne
Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean rooms, happy smiling staff who went above and beyond in their customer service. Great location and convenient walkable distance or catch tram outside the hotel. Loved the sustainability of the toiletry offerings in the rooms. We asked for a particular room configuration, they delivered. We asked to have a room next to friends, they delivered. Could not ask for a better experience!
Stayed 3 nights in Oct 2022

5/5 Excellent

Katie Lee
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best part about staying at this property was the wonderful staff.
Stayed 3 nights in Sep 2022

5/5 Excellent

Justine
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hi
Stayed 1 night in Sep 2022