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Novotel Melbourne South Wharf

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Suite, 1 Bedroom, City View | Pillow-top beds, minibar, in-room safe, desk
Pillow-top beds, minibar, in-room safe, desk
Pillow-top beds, minibar, in-room safe, desk
Suite, 1 Bedroom, City View | Pillow-top beds, minibar, in-room safe, desk

Overview of Novotel Melbourne South Wharf

UNESCO Sustainable Travel Pledge

Novotel Melbourne South Wharf

4-star property

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services
Map
7 Convention Centre Place, South Wharf, VIC, 3006

Explore the area

  • Popular LocationMelbourne Convention and Exhibition Centre1 min walk
  • Popular LocationCrown Casino and Entertainment Complex8 min walk
  • Popular LocationEureka Tower19 min walk
  • AirportMelbourne, VIC (MEL-Tullamarine)20 min drive

Room options

About this area

Melbourne

Located on the riverwalk, Novotel Melbourne South Wharf is in Melbourne Central Business District neighbourhood and is connected to a shopping centre. Sidney Myer Music Bowl and Spirit of Tasmania Ferry Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Southbank Promenade and DFO South Wharf. Looking to enjoy an event or a game while in town? See what's happening at Marvel Stadium or Hamer Hall.

What's nearby

  • Melbourne Convention and Exhibition Centre - 1 min walk
  • Crown Casino and Entertainment Complex - 8 min walk
  • Eureka Tower - 19 min walk
  • Australian Centre for the Moving Image - 4 min drive
  • Bourke Street Mall - 14 min drive

Getting around

  • Flagstaff Station - 4 min drive
  • Spencer Street Station - 15 min walk
  • Melbourne Airport (MEL) - 20 min drive

About this property

Novotel Melbourne South Wharf

4-star eco-friendly hotel in the heart of Melbourne Central Business District
Located close to Crown Casino and Entertainment Complex, Novotel Melbourne South Wharf provides a terrace, a coffee shop/cafe and dry cleaning/laundry services. The on-site restaurant, MR. Carpano Dining & Bar, features Italian cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a 24-hour fitness centre.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and luggage storage
  • Express check-out, a porter/bellboy and smoke-free property
  • Multilingual staff, a lift and tour/ticket information
  • Guest reviews give top marks for the location
Room features
All 347 rooms feature comforts, such as 24-hour room service and pillow menu, as well as thoughtful touches, such as Laptop workspace and air conditioning.
Extra amenities include:
  • Pillowtop mattresses and free cots/infant beds
  • Bathrooms with rainfall showers and free toiletries
  • 50-inch LED TVs with premium channels
  • Mini fridges, heating and daily housekeeping

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

Chinese (Mandarin), English, French, Hindi, Korean, Spanish, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (AUD 35 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: AUD 38 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • MR. Carpano Dining & Bar
  • Allora-Espresso + Dessert
  • Mr Capano Bar

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow menu
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 50-inch LED TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Free bottled water
  • Mini fridge
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

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Policies

Check-in

97% of travellers were happy with check-in
Check-in from 2:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: AUD 200 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: AUD 38 per person (approximately)
  • Self-parking fee: AUD 35 per day
  • Credit card charges are subject to a surcharge of 1.3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Breakfast fees apply only to guests age 12 and older.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Novotel Melbourne South Wharf Hotel
Novotel Melbourne Wharf Hotel
Novotel Melbourne Wharf Wharf
Novotel Melbourne South Wharf Hotel
Novotel Melbourne South Wharf South Wharf
Novotel Melbourne South Wharf Hotel South Wharf

Frequently asked questions

Is Novotel Melbourne South Wharf pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at ?

As of 4 Oct 2022, prices found for a 1-night stay for 2 adults at on 9 Oct 2022 start from ₹8,756.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Novotel Melbourne South Wharf?

Self-parking is available for AUD 35 per day.

What time is check-in at Novotel Melbourne South Wharf?

Check-in is from 2:00 PM - midnight.

What time is check-out at Novotel Melbourne South Wharf?

Checkout is at 11 AM.

Where is Novotel Melbourne South Wharf located?

Located in Melbourne Central Business District, this eco-friendly hotel is within a 10-minute walk of Southbank Promenade and Crown Casino and Entertainment Complex. Melbourne Cricket Ground is 1.9 mi (3.1 km) away. Spencer Street Station is 15 minutes by foot and Flinders Street Station is 22 minutes.

Can I cancel my reservation for free at Novotel Melbourne South Wharf and receive a full refund?

Yes, Novotel Melbourne South Wharf offers free cancellation on select room rates, because flexibility matters! Please refer to Novotel Melbourne South Wharf cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 681 out of 1011 reviews
5 - Excellent 67%
Rating 4 - Good. 250 out of 1011 reviews
4 - Good 25%
Rating 3 - Okay. 42 out of 1011 reviews
3 - Okay 4%
Rating 2 - Poor. 23 out of 1011 reviews
2 - Poor 2%
Rating 1 - Terrible. 15 out of 1011 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

4.4/5

Eco-friendliness

5/5 Excellent

Frank
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to restaurants and bars. Really convenient.
Stayed 1 night in Sep 2022

5/5 Excellent

Glenn
Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked happy hour, pizza, picture windows. Add herbal tea selection is a suggestion. Pity the architect used windows with incredible views in corridors, but 6th floor bar had no views and had a dark dungeon feel.
Stayed 1 night in Sep 2022

5/5 Excellent

James
Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff at Reception. The concierge was also a pleasure to deal with.
Stayed 1 night in Aug 2022

5/5 Excellent

Joanne
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location . Modern and fresh.
Stayed 1 night in Aug 2022

5/5 Excellent

Harvinder kaur, Sunbury
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a night stay for my husband’s birthday. Everything is great. Comfortable bed and room had a beautiful view. No issues with checkin or checkout. Although providing slippers for the bathroom and biscuits with tea and coffee would have made it perfect. Actually providing biscuits should be a must in a room. Breakfast menu can use some add on as well. Hopefully this can be added. Overall great stay
Stayed 1 night in Aug 2022

5/5 Excellent

eleisha
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything and great friendly staff
Stayed 1 night in Aug 2022

4/5 Good

Kirsten
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Efficient check in, clean rooms, great location, within walking distance to everything. Lovely stay 🙂
Stayed 1 night in Aug 2022

5/5 Excellent

Stuart
Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with easy access to the Convention Centre, DFO and Southbank. Rooms were small, but very nice and clean. Breakfast was good and the staff were very friendly.
Stayed 1 night in Jul 2022

5/5 Excellent

Daniel
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was super close to everything Pretty quiet Super friendly staff.
Stayed 5 nights in Jul 2022

2/5 Poor

Apurva
Travelled with group
Disliked: Staff & service
I tried to order in room dining and i was advised that i cannot order in room until 5pm . It was so inconvenient as i had to order uber eat . I was later advised by one of the staff that the above info was incorrect and the in room dining runs all day. In the evening when ordered in room dinner the cutlery provided was for 2 people, even though we ordered for 3 people. Next day while checking out in the morning the receptionist ask for a receipt for the bond money , i advised we were nit provided any cash receipt fir the bond while checking in. This was poor communication within the staff . Will not be staying here again.
Stayed 1 night in Jul 2022