- Liked: Cleanliness, property conditions & facilities
- Disliked: Amenities
We booked a double bed in the one bedroom apartment. We got in late Thursday night and noticed that the bed we requested was not what we wanted. There were two single beds joined together to make a double, so worst sleep that night with my partner falling through the middle even though sheets were trying to cover it. When we notified reception of our unhappiness with the bed situation they moved us to a different room. Only to find that the bed was exactly the same, two singles joined together to make a double. I was informed by reception that room should have had a double and was belittled a bit. I showed a picture of the bed to them so they could see as I am not a liar. Then after the second move, now a third move to the executive suit appartments there was a major leak in the roof on the balcony entrance. Reception were notified at 1am in the morning and sent maintenance up during the early hours of the morning. All night we constantly listened to drip drip drip and had to cover the flooring as best as we can. Maintenance did nothing to ensure that this dripping would stop as it rained the following day and same thing happened again. We were offered a breakfast courtesy of the trip we have had. I doubt we will be coming back to stay any time soon. It was an absolute disaster