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Overview of Grand Hyatt Melbourne

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  • Deluxe Room, 1 King Bed

    4.7/5 guest room rating

    Room amenities

    • 388 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Club Room, 2 Single Beds, River View

    Room amenities

    • 366 sq ft
    • River view
    • Sleeps 3
    • 2 Single Beds
    More details
  • Room, 1 King Bed

    4.7/5 guest room rating

    Room amenities

    • 355 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Club Room, 1 King Bed, River View

    4.2/5 guest room rating

    Room amenities

    • 366 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Room, 1 King Bed (Spa)

    5/5 guest room rating

    Room amenities

    • 463 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Room, 1 King Bed (Club Access)

    Room amenities

    • 388 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Club Room, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 355 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Grand Suite, 1 King Bed

    4.4/5 guest room rating

    Room amenities

    • 861 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Club Room, 2 Single Beds

    Room amenities

    • 366 sq ft
    • City view
    • Sleeps 3
    • 2 Single Beds
    More details
  • Room, 1 King Bed, City View

    4.7/5 guest room rating

    Room amenities

    • 355 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Room, 1 King Bed, River View

    4.7/5 guest room rating

    Room amenities

    • 366 sq ft
    • River view
    • Sleeps 3
    • 1 King Bed
    More details
  • Room, 2 Single Beds, River View

    4.7/5 guest room rating

    Room amenities

    • 366 sq ft
    • River view
    • Sleeps 3
    • 2 Single Beds
    More details
  • Diplomatic Suite

    Room amenities

    • 1292 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Room, 2 Single Beds

    4/5 guest room rating

    Room amenities

    • 355 sq ft
    • City view
    • Sleeps 3
    • 2 Single Beds
    More details
4.5
Wonderful
Rating 5 - Excellent. 632 out of 975 reviews
5 - Excellent 65%
Rating 4 - Good. 224 out of 975 reviews
4 - Good 23%
Rating 3 - Okay. 77 out of 975 reviews
3 - Okay 8%
Rating 2 - Poor. 30 out of 975 reviews
2 - Poor 3%
Rating 1 - Terrible. 12 out of 975 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.6/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

1/5 Terrible

Stayed 5 nights in Dec 2020

2/5 Poor

Travelled with family
Happy face iconLiked: Amenities
Sad face IconDisliked: Cleanliness
Close to all the best of restaurants on Rusell st. Check-in was smooth, the staff at the front desk were friendly and polite. The hotel felt really understaffed. At many occasions no one would answer the phone at the front desk or guest service. Also not too happy with the cleanliness of the hotel. We had food bags outside our room for more than 24 hours. We stayed for 3 nights and all the while the lift buttons on level 19 had dirty hand prints of food. I would have expected more cleanliness especially during pandemic times. I wanted to discuss the issues with the manager and again no would answer the phone call. Grand Hyatt Melbourne you need to live up to your brand.
Stayed 3 nights in Dec 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2020

3/5 Okay

Travelled with partner
Happy face iconLiked: Staff & service, amenities
Sad face IconDisliked: Cleanliness
Covid marshals werent on site when checkin foyer exceeded recomended density limit. The room wasnt very clean. In saying that the staff were very friendly and accomodating us allowing us to change rooms and gave us a late checkout
Stayed 1 night in Dec 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was overall excellent and handled the Covid environment and rules extremely well and effortlessly. Great service a bit slow at front desk on arrival and departure. We had a marvelous time.
Stayed 1 night in Nov 2020

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