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"The room was very clean. We had a king bed. The rooms are quite small and designed to accommodate one or two adults sharing a bed. We made it work with two adults and an infant without major issues, but no doubt it was tight. No room for pack and play or crib, if you have small kids. All manageable, and this is the type of hotel where you aren’t going to spend a lot of time in the room. Staff were absolutely awesome. Extremely courteous and patient. One person even walked with my mother in law to a nearby drug store. The continental/buffet breakfast was acceptable but nothing special. Plenty of other options for food in the area but the hotel breakfast was a good option to quickly eat before heading out. Location was near enough to Times Square, which comes with the standard pros and cons in terms of access to transportation, noise, safety, etc. The area generally felt safe and no one bothered us. All-in-all for the price this is a great option for a clean place to stay with no frills, and very helpful staff. Would stay there again. "

"Is under renovation but have great location, clean rooms , nice and friendly staff "

"Room was huge and nice"

"In the heart of the city "

"Location "

"Another great stay at the Shelburne (3rd time). Excellent service, large room (for NYC), and convenient location. "

"Accessible, convenient, luxurious yet affordable "

"Very friendly staff. Restaurant has amazing food. Rooms were clean and stocked everyday. Security for the building checks hotel keys prior to entry after 10pm so that not just anyone can enter hotel area and access elevators, escalators. Front desk immediatley responded to a need I had. The concierge staff was friendly and very helpful. When I return to NYC, I will definitely stay at The Westin again."

"The lobby was quite illuminating to the entering eyes. Quite the classical touch. I appreciate the security staff. They were very friendly when requesting room key confirmations. "