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"What a great hotel and experience. The staff were friendly, knowledgeable and answered any question we had. The room was clean, comfortable and we had a great view from our balcony. The restaurants on the property were all fantastic, the breakfast was also extremely delicious and had so many different things to eat and drink. The hotel is located in a prime area for exploring the city and surrounding areas. Me and my fiance will definitely be recommending this hotel to our friends and we will 100% be back the next time we visit Lisbon. Thank you so much for the amazing experience! "

"The reception (she had a unique name that started with an M) and concierge were delightful. The made sure that we had everything we needed for a perfect overnight. We made sure to be back for the light show and it was great too!"

"Really had a pleasant stay at the hotel. The staff were really helpful, courteous and friendly especially Gonsalo at the restaurant. I would stay at this place again since it was centrally located and close to the Pombal Metro."

"Location, room was good, staff not courteous at all very snobby"

"We had a very enjoyable stay for our first time in Lisbon. The Aurea hotel is located close to the cruise port so it’s in a very safe location. Although this means it is also very “touristy”! This is fine however as there’s plenty of great restaurants in walking distance as well as the historic Alfama district literally right behind the hotel! Just be ready to climb a lot of steep hills & staircases. The hotel itself is very clean and the staff were very friendly and helpful! The room we had was a basic king - which in Europe means two full beds pushed together. The room was decent sized nothing special however. The bathroom was very nice with two basins and even a bidet. My only complaint was our toilet seat was broken a bit and kept sliding which they did their best to try to fix. I Suspect it needs to be fully replaced however. The breakfast was very good. We only did it on one day but it blew away what you get in the US at most upper scale restaurants, no real surprise as Lisbon has a phenomenal food culture! Unfortunately the dinner we did not do as the sene took us quite small surprisingly and the one night we did want to try it they were out of the steak, so we went elsewhere. For shopping, It’s only a few blocks from the Main Shopping districts as well of Chiado/ Baixa. Just avoid the obvious tourist traps right next door. You Definitely need to walk a bit further to get to the good stuff. Overall an excellent stay."

"Room was excellent. Staff was very professional, very courteous. Definitely highly recommend. Restaurant was also very good . Excellent staff"

"Staff was very kind"

"Good size room, nice roof terass"

"Loved this hotel!"