HF Fénix Lisboa

Photo gallery for HF Fénix Lisboa

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Comfort Twin Room | Minibar, in-room safe, desk, soundproofing
Comfort Plus Room | Minibar, in-room safe, desk, soundproofing
Comfort Plus Room | Minibar, in-room safe, desk, soundproofing
Comfort Twin Room | Minibar, in-room safe, desk, soundproofing

Overview of HF Fénix Lisboa

HF Fénix Lisboa

4.0 star property

4.4/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Map
Praca Marques de Pombal, 8, Lisbon, 1269-133

Explore the area

  • Popular LocationMarquis of Pombal Square1 min walk
  • Popular LocationBotanical Garden15 min walk
  • Popular LocationEl Corte Ingles Mall15 min walk
  • AirportLisbon (LIS-Humberto Delgado)20 min drive

Choose dates to view prices

About this area

Lisbon

Located in Lisbon City Center neighbourhood, HF Fénix Lisboa is connected to a shopping centre. Torel Garden and Fado Museum are local attractions and those in the mood for shopping can visit Amoreiras Shopping Center and El Corte Ingles Mall. Calouste Gulbekian Planetarium and Maritime Museum are also worth visiting.

What's nearby

  • Marquis of Pombal Square - 1 min walk
  • Cinemateca Portuguesa Museum - 8 min walk
  • Amoreiras Shopping Center - 12 min walk
  • Botanical Garden - 15 min walk
  • El Corte Ingles Mall - 15 min walk

Getting around

  • Marques de Pombal Station - 1 min walk
  • Rossio Station - 19 min walk
  • Lisbon (LIS-Humberto Delgado) - 20 min drive

About this property

HF Fénix Lisboa

Central hotel connected to a shopping centre in Lisbon with 24-hour business centre
A restaurant, a bar/lounge and a 24-hour business centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a business centre and conference space.
HF Fénix Lisboa offers 193 air-conditioned accommodations with minibars and a safe. Cable televisions are provided.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

English, French, Italian, Portuguese, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Clean & Safe (Portugal)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 17 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 12 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Restaurant Espaço Jardim

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms - 7

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests planning to arrive outside posted check-in hours must contact the reception desk in advance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: EUR 12 per person (approximately)
  • Self-parking fee: EUR 17 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Fénix Lisboa
HF Fénix
HF Fénix Lisboa
HF Fénix Lisboa Hotel
Hf Fenix Lisboa Hotel Lisbon
HF Fénix Lisboa Hotel Lisbon
Hf Fenix Lisboa Lisbon
HF Fénix Lisboa Lisbon
HF Lisboa
HF Fénix Lisboa Hotel
HF Fénix Lisboa Lisbon
HF Fénix Lisboa Hotel Lisbon

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 531 out of 1000 reviews
5 - Excellent 53%
Rating 4 - Good. 360 out of 1000 reviews
4 - Good 36%
Rating 3 - Okay. 73 out of 1000 reviews
3 - Okay 7%
Rating 2 - Poor. 25 out of 1000 reviews
2 - Poor 3%
Rating 1 - Terrible. 11 out of 1000 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.3/5

Property conditions & facilities

4.2/5

Eco-friendliness

4/5 Good

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
After cleaning the room did not provide enough towel for 3 of us
Stayed 3 nights in Jul 2022

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service
Staff okay. The air conditioning was practically useless, but was improved the next day. Staff compensated with two days free breakfast. Property is starting to look old. Sort of depressing. Room was tiny.
Stayed 3 nights in Jul 2022

3/5 Okay

Travelled with partner
Liked: Property conditions & facilities
The hotel is located very close to the metro station and hop-on hop-off bus station. There’s not much to surrounding the hotel so you would likely have to rely on metro everywhere unless you are willing to walk uphill in hot weather. The bed was not very comfortable; it felt like we’re sleeping on a box spring and there’s loud noise whenever one’s turned. Staffs are ok.
Stayed 6 nights in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near by good restaurants, Metro and great staff.
Stayed 4 nights in May 2022

5/5 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location.
Stayed 2 nights in May 2022