Search Palaces in Santa Clara

"Room was very hot. Had to call for maintenance to repair A/C. No ice available anywhere in hotel. Completely unacceptable. I have stayed in cheap motels all over the USA with clean very nice ice machines. Also when I turned on the water in bathroom sink, it came out a dark rust color for a few seconds. Thinking this room had not been used for a while."

"Small rooms, very hard mattresses, small windows maintenance problems. Not a hotel that I can recommend."

"Breakfast was great! Room was so small we had to pile up the luggage in front of the door. The airport shuttle driver was the best! So friendly and obliging."

"I had a fantastic one night stay. It was a very clean room and it was fanstastic value for money. "

"The bathroom in the room was the worst layout I have ever seen. A curtain for privacy? The soup salad option for supper is very expensive and the buffet is as well unless you plan to eat till you cant move "

"Hotel is very nice and beds comfortable. A slight incident during check in with a staff that had a slight attitude problem but Mr. Santos helped with everything. He was very informative with hotel information. Overall it was a very nice experience with a superb breakfast spread. "

"Varied breakfast and well situated."

"Arrived VERY early in the morning hoping for a concierge for my suitcase only to find out the room as given it to me several hours before check-in time."

"I arrived there very late from the airport and the receptionist was kind enough to change my room to the nearest building so I did not have to walk too long to get to my room since I would also leave early in the morning."