"Overall, our experience at Barcelo was good. The restaurants were great, the resort is stunning, very clean, etc. However, there are things that could be worked on that could make it better. I did feel like the service could’ve been a bit better. Normally at other hotels we stayed at in Cancun the servers working the pool area constantly asked how they can help you. During our stay here we got asked about twice. Also, normally at other stays when they drop off the luggage in your room, the person usually explains the room amenities to you, that didn’t happen here. Other little things like that. Breakfast buffet variety could be better, also they close at 6pm while the other buffets at the other hotels close later, so if you were looking for a evening snack you would have to go to another hotel. The lobby bar could be better in the sense that they could offer more in my opinion. All in all, Barcelo is a beautiful resort, it is like it’s own little town there, since they offer a lot for guests to do in terms of experiences."
Change your mindBook hotels with free cancellation
Be pickySearch almost a million properties worldwide
