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"Hotel is in a very convenient location. Property is charming and very well kept. Staff is very helpful and friendly. The only complaint that was quickly resolved had to do with heating. According to the staff the city had not allowed to turn on heat to certain rooms in the hotel. A space heater was promptly provided and the issue was resolved. We were in room 445 and on certain nights the noise from the street was very loud late into the night. Due to the historic aspect of the property, the windows are not soundproofed. Otherwise, everything else was great!"

"Very nice hotel, wonderful staff. Only issue was room was a bit noisy when the window was open and warm when closed. Area outside is very crowded with people and cars. Hotel did offer to change rooms."

"Joseph was absolutely fantastic at the front desk!"

"Really nice hotel, great location - close to all the good stuff but on a quiet street with almost no traffic. Room was a little small but it’s okay. "

"The property was elegant, convenient, and an oasis amidst the crowds in Florence. The service was impeccable and the rooms were very comfortable. An outstanding hotel in Florence! Wouldn't stay anywhere else!"

"Convenient to all the must see locations in Florence, "

"Our room was referred to as "boutique" which must have been code for tiny. That was a disappointment. Otherwise, everything was just great, and the property is lovely."

"So this little hotel is in a very busy area - simply trying to walk down the street with your luggage feels like you’re navigating an obstacle course. At 2 am we were watching from our balcony the drunk people down on the street (very amusing). That being said, it’s in a very convenient location if you’re there to see the sights of Florence. We were able to walk to almost everything. The furthest away point of interest in our itinerary was probably the Piazzale de Michelangelo where people go to watch the sunset. The staff was nice and accommodating. Rooms very clean and comfortable. Rooftop bar served as a lovely way to sit and relax with a glass of wine after a long day of walking and sightseeing. And the breakfast is so good! For the price you really can’t go wrong here! "