SureStay Hotel by Best Western Portland City Center

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In-room safe, iron/ironing board, rollaway beds, free WiFi
In-room safe, iron/ironing board, rollaway beds, free WiFi
In-room safe, iron/ironing board, rollaway beds, free WiFi
In-room safe, iron/ironing board, rollaway beds, free WiFi

Overview of SureStay Hotel by Best Western Portland City Center

SureStay Hotel by Best Western Portland City Center

2.5 star property

3.7/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Restaurant
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
2401 Sw 4th Ave, Portland, OR, 97201

Explore the area

  • Popular LocationPortland State University11 min walk
  • Popular LocationOregon Health and Science University18 min walk
  • Popular LocationTom McCall Waterfront Park19 min walk
  • AirportPortland, OR (PDX-Portland Intl.)18 min drive

Choose dates to view prices

About this area

Portland

SureStay Hotel by Best Western Portland City Center is located in South Waterfront, a neighbourhood in Portland, and is near a metro station. The Grotto and Colwood National Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Portland Center Park and South Waterfront City Park. Looking to enjoy an event or a game while in town? See what's happening at Moda Center or Providence Park. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's central location.

What's nearby

  • Portland State University - 11 min walk
  • South Waterfront City Park - 14 min walk
  • Oregon Health and Science University - 18 min walk
  • Tom McCall Waterfront Park - 19 min walk
  • Shriners Hospital for Children - 5 min drive

Getting around

  • PSU South-SW 5th and Jackson Station - 5 min walk
  • Portland Union Station - 11 min drive
  • Portland International Airport (PDX) - 18 min drive

About this property

SureStay Hotel by Best Western Portland City Center

Hotel in the heart of South Waterfront
You can look forward to free continental breakfast, a bar and a restaurant at SureStay Hotel by Best Western Portland City Center. Stay connected with free in-room WiFi.
Additional perks include:
  • Free self-parking
  • Coffee/tea in the lobby, smoke-free property and ATM/banking services
  • A front desk safe, a TV in the lobby and a 24-hour front desk
  • Guest reviews speak well of the overall value, central location and helpful staff
Room features
All guest rooms at SureStay Hotel by Best Western Portland City Center have thoughtful touches, such as air conditioning, as well as amenities, such as complimentary wireless Internet access and safes. Guests reviews speak well of the overall comfort rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with shower/bath combinations
  • TVs with premium channels
  • Fridges, microwaves and coffee/tea makers

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Family friendly

  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Front-desk safe
  • No lifts

Guest services

  • 24-hour front desk
  • Daily housekeeping

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer (on request)
  • Private bathroom
  • Shower/bath combination

Entertainment

  • TV channels
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 5 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from January 1 2022 to September 1 2022 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per stay.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Rollaway bed fee: USD 20.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Travelodge City Center
Travelodge City Center Hotel
Travelodge City Center Hotel Portland
Travelodge Portland City Center
Portland Travel Lodge
Portland Travelodge
Travelodge Portland City Center Hotel Portland
Travelodge Portland City Center Hotel
Travelodge Wyndham Portland City Center Hotel
Travelodge Wyndham Portland City Center
Travelodge land City Center
Travelodge by Wyndham Portland City Center
SureStay Hotel by Best Western Portland City Center Hotel
SureStay Hotel by Best Western Portland City Center Portland

Frequently asked questions

Is SureStay Hotel by Best Western Portland City Center pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at ?

As of 19 Aug 2022, prices found for a 1-night stay for 2 adults at on 21 Aug 2022 start from Rs8,866.34, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at SureStay Hotel by Best Western Portland City Center?

Self-parking is free at this property.

What time is check-in at SureStay Hotel by Best Western Portland City Center?

Check-in is from 3 PM - 5 AM.

What time is check-out at SureStay Hotel by Best Western Portland City Center?

Checkout is at 11 AM.

Where is SureStay Hotel by Best Western Portland City Center located?

Located in South Waterfront, this hotel is 0.3 mi (0.4 km) from Portland Center Park and within 3 miles (5 km) of Oregon Convention Center and Moda Center. Riverplace and Keller Auditorium are also within 15 minutes. PSU South-SW 5th and Jackson Station is only a 5-minute walk and PSU South-SW 6th and College Station is 7 minutes.

Can I cancel my reservation for free at SureStay Hotel by Best Western Portland City Center and receive a full refund?

Yes, SureStay Hotel by Best Western Portland City Center offers free cancellation on select room rates, because flexibility matters! Please refer to SureStay Hotel by Best Western Portland City Center cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 147 out of 603 reviews
5 - Excellent 24%
Rating 4 - Good. 241 out of 603 reviews
4 - Good 40%
Rating 3 - Okay. 121 out of 603 reviews
3 - Okay 20%
Rating 2 - Poor. 52 out of 603 reviews
2 - Poor 9%
Rating 1 - Terrible. 42 out of 603 reviews
1 - Terrible 7%

3.8/5

Cleanliness

4.0/5

Staff & service

3.5/5

Amenities

3.4/5

Property conditions & facilities

3.6/5

Eco-friendliness

4/5 Good

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was super nice and the bed was comfortable. The room for the most part was clean but the walls could use a good scrub. Only real complaint was the point of entry was not clearly marked and makes it rough in a congested area of traffic.
Stayed 1 night in Jul 2022

5/5 Excellent

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff fantastic
Stayed 1 night in Jul 2022

3/5 Okay

Travelled with family
Parking not enough next to our room
Stayed 1 night in Jul 2022

3/5 Okay

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Room was clean a comfortable but was extremely loud and surrounding area dirty. Staff was pleasant.
Stayed 1 night in Jul 2022

5/5 Excellent

Business traveller
Liked: Staff & service, amenities
This is an older hotel but was pretty clean. The staff was lovely at check in & when I asked for extra coffee. Microwave, fridge, A/C all worked well. Water pressure great. Occasional smell of cigarettes coming in from street below. Excessive traffic noise, sirens, etc. With earplugs, I slept well. Location was closest to OHSU, only 0.5 miles. Neighborhood is sketchy but no issues for 2 night stay. I would stay again.
Stayed 2 nights in Jul 2022