Search Hotels in Mahabaleshwar

"House keeping not upto the mark."

"Very good service"

"Decent property but has some quirks like the room did not have chairs. Also it is not in the middle of city centre and you need your own vehicle for transport. "

"We booked the standard room, which is very small and had a unclean toilet. When we tried to leave, hotel upgraded the room. That room was good. The water heater was broken. Room, bed-sheets was clean. We did not try non-veg food at restaurant, but, veg food was average. Complementary breakfast was great. Overall I will give 3.5 out of 5.0 rating."

"It’s very good to stay and enjoyed the weather "

"The hotel receptionist was not well trained as she din know the how to deal with the customers and also when the rooms were available they denied it..and later offered us with some other vacant rooms but the manager was really helpful and he did organise the same room somehow which we booked as there was a lot of confusions for one room booked by two different customers..also the service is real slow..but the oak suite was fab..nice n cozy😊"

"The property is good but when it comes to the rooms they’re very gloomy and it becomes quite difficult to sit for a long time. The service is very poor, one has to wait for a long time to get their order. Amenities could be better. Windows don’t lock properly. They can be open from the outside with a slight push, so lacks security. Buffet is a terrible. Ordering of the menu is a slightly better option. The overall experience would be very disappointing. "

"Hotel was very clean. Some maintenance and lighting improvement in room needed but overall trip was very good. Staff is excellent. "

"Whatever was shown as pictures..while doing booking, shanti villa was very horrible experience, dirty linen,old furniture and unhygienic experience We were completely fooled by the pictures shown in website of hotels.com, that what received as reality"