Search Hotels Near Pan American Pier, San Juan

"The TV was not good — streaming slow. The hot water handle was broken. Staff and location are excellent!"

"Breakfast was horrible since I have a food allergy. Outdated pools and rooms! Why would you have a kids slide in the same pool as a swim up bar?"

"The location of this hotel can’t be beat! Most of the surrounding properties have a rocky coastline without great beach access. This one is located on a lagoon so you can enjoy a dip in calm waters surrounded by beautiful fish! We easily scored chairs and an umbrella each day. The rooms could certainly use a dehumidifier as there was a bit of a mildew smell and things just felt damp due to the ocean being right outside your door. BUT that’s my only complaint. We will stay here again next time we come to the island!"

"Some pelple working there was not nice had no posture to work whit pyblic"

"Hector at the front desk was the best! So helpful with everything from excursion recommendations, good spots to eat and storing our luggage. Rooms were spacious and clean. I would absolutely stay here again "

"The view was nice. Friendly staff. Overall a good stay."

"Our toilet got clogged multiple times with no one to fix it for hours and even overnight. Our water went out regularly and if it came back it would come back cold with no pressure. Front desk, Jose was extremely rude and unprofessional when voicing our concerns about the lack of bathroom. When asking for a change in room the hotel was apparently full and no one could come until the next morning to fix any issues. The other front desk staff were nice and trying to be helpful and it was secure property. Overall, not great service or accommodations."

"Look no further…..this hotel was amazing"

"Clean room great service "