Search Hotels Near Dorado Beach, San Juan

"We checked in on Thursday Feb 26th. As we walked down the hall you could smell a moldy musky smell. I felt water drip on me and looked up and there was a hole cut in the ceiling like 4' by 4' with water dripping and what looked like mold around the hole. There was a 2nd similar hole just down the hall from the 1st. I assume they were trying to fix the issue, but you could see what looked like moldy and a strong musky smell. We went up the elevator and got to the room which had the same moldy smell to it. By this time my wife was already coughing. The bed sheets and pillow cases were not clean. We walked back down stairs and checked out. I had ordered through expedia and both parties basically said it was too late to cancel and that I wouldn't get a refund for the next few days I had paid for. We left and stayed elsewhere"

"yes ocean view was awesome "

"Room was new and spotless"

"Hot water barely reaches warm. "

"Alex was great to answer all our questions and concerns We did have a couple issues with the fride hamdle.and the dront of a drawer falling off and there was hair and sand.in a couple bed drawers, but besides that the place was beautiful. "

"Yes"

"Outstanding experience staying at one of the Residences. Definitely the best hotel in the Caribbeans. "