Palaces in Puerto Rico

"The property was clean, the staff was friendly and there’s plenty to do at the resort and in the near by area. We loved it so much"

"Clean. helpful staff. Location."

"Great customer service, staff was super friendly and the hotel is beautiful! "

"I like that the cleaning stuff was very pleasant. I had a bad experience with one of the valley parking people outside, they were very rude and very nasty. It was a female with glasses. I like that we were able to use the Sister hotel when needed. I didn’t like the fact that there is no actual breakfast area. I had to go to the Sister hotel to have a good breakfast. The elevator was out of order the whole time that we were there so there was only one elevator that was in use so it took a long time to get to your room waiting for only one elevator."

"Great hotel and great experience! The hotel was very clean and the breakfast was very good. Veey nice pool also. My only complaints are the way the shower is designed (it's a half shower and not a full shower) and the check-in process (this should be more consistent so that everyone gets the same information. I was told different information from others in my party.) Other than that, it was a great experience!"

"Cleanliness and location..."

"The rooms were clean, smelled great and fit the theme of our tropical vacation. The staff were so helpful at check in. We were able to enjoy the beautiful nearby beach, which was just a couple of blocks away and an easy walk. The beach was clean and the water was clear and calm. My children loved the pool and we all enjoyed the delicious breakfast. Would recommend and would stay there again. "

"Staff was great. Food was amazing and loved the casino "

"Gorgeous place!! The food is excellent. The staff were nice "