Search Hotels in San Francisco, San Juan

"The hotel was NOT on the beach as pictured! Very disappointing! Need to walk up and down a tall flight of stairs, no elevator readily accessible. Other than that. Nnn.n,.n,ny"

"The staff was very friendly and helpful. Loved sitting in the balcony, it was very peaceful and quiet."

"Property was clean. Plenty of food options around. Staff was friendly and helpful"

"Excellent "

"My husband and I arrived early before our room was not ready. We were told that we would be sent a text when the room was ready. We never received the text and returned back to the hotel at 4:30 and the room was ready. The room we reserved was a king courtyard suite. The room was nothing like described. There was no courtyard view only two ceiling high windows that provided little to no natural light. I went back to the front desk and expressed my concern about the room I reserved versus the room we received. I was told that the living room area was the court yard area. They clearly have a different definition of what a courtyard view actually is. We were there 3 nights and each night we barely got any sleep until after 2 :00 am due to our room being located directly under the rooftop restaurant and the dropping of items on the floor, cleaning of floors etc etc etc. Thursday morning I went down to the front desk and let them know that they should have informed us where the room was located because we would have certainly requested another room. I also met some young ladies who also were staying at the Alma and they expressed the same concern that I did as far as the courtyard view. This is definitely something that needs to be explained better in the description of the rooms. The location was great. The restaurant located inside of the hotel was overpriced and didn't have a wide variety on their menu. We ate all of our meals at local establishments. "

"Clean room very convenient location. Great breakfast "

"Good place to stay. It helps that it has beach chairs included for a fee, room cleaned everyday and breakfast is good enough. It also helps the rsestaurants in the hotel so that was a nice touch."

"Easy check in and check out. Very friendly"

"Yes"