"Arrived at the hotel, that we had used many times before and much liked, to find a building site. Totally covered in scaffold with upper floors and external areas being remodelled and extended. Very noisy and dusty. We left after a short stay. The staff were very sympathetic and embarrassed. There no mention of any of this through the booking process in spite of email contact with the hotel or from Expedia who actioned the arrangement. Very disappointing."
"Arrived at the hotel, that we had used many times before and much liked, to find a building site. Totally covered in scaffold with upper floors and external areas being remodelled and extended. Very noisy and dusty. We left after a short stay. The staff were very sympathetic and embarrassed. There no mention of any of this through the booking process in spite of email contact with the hotel or from Expedia who actioned the arrangement. Very disappointing."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Welcoming reception, and very helpful staff when I had one problem with my keycard and one problem with taxi pickup that I had self arranged. Comfortable stay. Large selection of breakfast items. Next to a mall for all of your shopping needs, along with a few restaurants. Area not very exciting, mainly good for business trips or visiting family.
Welcoming reception, and very helpful staff when I had one problem with my keycard and one problem with taxi pickup that I had self arranged. Comfortable stay. Large selection of breakfast items. Next to a mall for all of your shopping needs, along with a few restaurants. Area not very exciting, mainly good for business trips or visiting family.
Anonymous traveller
Reviewed February 27, 2017Reviewed February 27, 2017
Excellent hotel but not impressed that they charge for wifi and have a complex registration procedure requiring you to set a password just to access wifi !
Excellent hotel but not impressed that they charge for wifi and have a complex registration procedure requiring you to set a password just to access wifi !
Anonymous traveller
Reviewed January 10, 2016Reviewed January 10, 2016
Top class service at a world class hotel, there is nothing to dislike about this fabulous hotel. Thank you to all the staff at the Taj Mahal Palace Mumbai for making this trip so memorable.
Top class service at a world class hotel, there is nothing to dislike about this fabulous hotel. Thank you to all the staff at the Taj Mahal Palace Mumbai for making this trip so memorable.
Excellent hotel. Room clean & comfortable. Staff helpful & friendly. Fabulous breakfast. Nice bar for cocktails and bar snacks. Hotel in good position for sight seeing and walking along Marine Drive. Would throughly recommend.
Excellent hotel. Room clean & comfortable. Staff helpful & friendly. Fabulous breakfast. Nice bar for cocktails and bar snacks. Hotel in good position for sight seeing and walking along Marine Drive. Would throughly recommend.
Check in was very smooth and efficient, and
had a early check in which was very
convenient. All the staff memebers were
very helpful and knowledgeable, especially
Prathamesh. He was very helpfully and
courteous. Would recommend.
Check in was very smooth and efficient, and
had a early check in which was very
convenient. All the staff memebers were
very helpful and knowledgeable, especially
Prathamesh. He was very helpfully and
courteous. Would recommend.
Best accommodation
At the entrance the manager i guess who is handeling front desk booking counter “Shree Mhatre” fantastic guy very polite nd corporative as well..
Best accommodation
At the entrance the manager i guess who is handeling front desk booking counter “Shree Mhatre” fantastic guy very polite nd corporative as well..
LOVED Everything - Location (central & sea views), Staff, Service, Rooms (Spacious, Clean & didn’t have the humid/mouldy smell like other hotels in the city), Food (Restaurant & In Room Dining staff go out of their way to ensure your food experience is great!). Rooftop bar & lounge is a great option. Spa staff & Therapists were great & professional too - treatment was amazing. Will definitely be recommending & back if i can!🙏
LOVED Everything - Location (central & sea views), Staff, Service, Rooms (Spacious, Clean & didn’t have the humid/mouldy smell like other hotels in the city), Food (Restaurant & In Room Dining staff go out of their way to ensure your food experience is great!). Rooftop bar & lounge is a great option. Spa staff & Therapists were great & professional too - treatment was amazing. Will definitely be recommending & back if i can!🙏
Sameer
Reviewed November 8, 2025Reviewed November 8, 2025
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