Stayed 3 nights while on business. On arrival at the hotel (using their airport transfer), a staff (Rozelle) was at the driveway to greet me by name and assist with the security screening and check in. The hotel manager was also just inside the main door to welcome me. The hotel is not far from the ...
Cooperation and behaviour of staff. Better understanding of the guest requirement and satisfaction in alignment with Hotel Policy. In totality it can be rated as one of the best Hotel in guest servicing.
High class hotel for Mumbai, lots of staff and relatively affordable compared to hotel in US. Diversity of guests
Peace & quiet. Feels like home. Deepak excellent set in food area. Akshay, Vijit, Mohit & Parrish’s excellent service. Bell desk staff were excellent service too.
Nice setting. Away from downtown noise but close to several business districts.
The infinity pool at the 3rd floor a refreshing place. The cuisine at the hotel pretty awesome. The interiors of the suits 5 star designed. I will look forward to stay there again soon. Kudos to the entire hotel staff and team A big Thank you
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