"Check in denied on the bookings made through Hotel.com.. had to settle the entire room rate on cash. The check-in formalities took a lot more time than normal. Would not stay at the hotel again"
"Check in denied on the bookings made through Hotel.com.. had to settle the entire room rate on cash. The check-in formalities took a lot more time than normal. Would not stay at the hotel again"
"Arrived at the hotel, that we had used many times before and much liked, to find a building site. Totally covered in scaffold with upper floors and external areas being remodelled and extended. Very noisy and dusty. We left after a short stay. The staff were very sympathetic and embarrassed. There no mention of any of this through the booking process in spite of email contact with the hotel or from Expedia who actioned the arrangement. Very disappointing."
"Arrived at the hotel, that we had used many times before and much liked, to find a building site. Totally covered in scaffold with upper floors and external areas being remodelled and extended. Very noisy and dusty. We left after a short stay. The staff were very sympathetic and embarrassed. There no mention of any of this through the booking process in spite of email contact with the hotel or from Expedia who actioned the arrangement. Very disappointing."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Check in was very smooth and efficient, and
had a early check in which was very
convenient. All the staff memebers were
very helpful and knowledgeable, especially
Prathamesh. He was very helpfully and
courteous. Would recommend.
Check in was very smooth and efficient, and
had a early check in which was very
convenient. All the staff memebers were
very helpful and knowledgeable, especially
Prathamesh. He was very helpfully and
courteous. Would recommend.
I love this place...its been my 8th or 9th visit...have quite lot memories attached.
Friends....family...besties i had moment to cherish at your hotel
Love the buffet at your resturant
The connective from hotel to beach is really good if u r with ur family and kids..
So i would certainly recommend this hotel to all my frnds and family.
I love this place...its been my 8th or 9th visit...have quite lot memories attached.
Friends....family...besties i had moment to cherish at your hotel
Love the buffet at your resturant
The connective from hotel to beach is really good if u r with ur family and kids..
So i would certainly recommend this hotel to all my frnds and family.
Neetu
Reviewed February 14, 2018Reviewed February 14, 2018
I loved the hotel, it's facilities and in general the excellent customer service. Breakfast and dinner buffets are acceptable but it could be better, few options and not really variety.
I loved the hotel, it's facilities and in general the excellent customer service. Breakfast and dinner buffets are acceptable but it could be better, few options and not really variety.
Best accommodation
At the entrance the manager i guess who is handeling front desk booking counter “Shree Mhatre” fantastic guy very polite nd corporative as well..
Best accommodation
At the entrance the manager i guess who is handeling front desk booking counter “Shree Mhatre” fantastic guy very polite nd corporative as well..
After a bad experience in another hotel i decided to book another hotel urgently. I found Meluha the fern and booked on the same day. After explaining the bad experience I had last night they let me check in earlier. Basically they saved my trip!
I’m very greatful to the staff and would 100% recommend to anyone. I wouldn’t heaitate to stay here again.
After a bad experience in another hotel i decided to book another hotel urgently. I found Meluha the fern and booked on the same day. After explaining the bad experience I had last night they let me check in earlier. Basically they saved my trip!
I’m very greatful to the staff and would 100% recommend to anyone. I wouldn’t heaitate to stay here again.
Having stayed at this hotel for a number of years we have found no other hotel surpasses this in terms of personalised service and hospitality . When I read the negative reviews I actually wonder if its the same place . All hotels have issues ; if you have one bring it to their attention . Mr Arora is a very inter-active VC/GM and accords his personal attention to any concern . How many hotels can claim that ? Location is the best ; and the food is also good . Here you are never one of a crowd ....
Having stayed at this hotel for a number of years we have found no other hotel surpasses this in terms of personalised service and hospitality . When I read the negative reviews I actually wonder if its the same place . All hotels have issues ; if you have one bring it to their attention . Mr Arora is a very inter-active VC/GM and accords his personal attention to any concern . How many hotels can claim that ? Location is the best ; and the food is also good . Here you are never one of a crowd ....
Shandi
Reviewed January 19, 2015Reviewed January 19, 2015
Excellent hotel. Room clean & comfortable. Staff helpful & friendly. Fabulous breakfast. Nice bar for cocktails and bar snacks. Hotel in good position for sight seeing and walking along Marine Drive. Would throughly recommend.
Excellent hotel. Room clean & comfortable. Staff helpful & friendly. Fabulous breakfast. Nice bar for cocktails and bar snacks. Hotel in good position for sight seeing and walking along Marine Drive. Would throughly recommend.