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ITC Maratha Mumbai, a Luxury Collection Hotel, Mumbai

Photo gallery for ITC Maratha Mumbai, a Luxury Collection Hotel, Mumbai

Featured image
Outdoor pool, open 7 AM to 8:00 PM, pool umbrellas, pool loungers
Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds
Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds
39-inch LED TV with satellite channels

Overview of ITC Maratha Mumbai, a Luxury Collection Hotel, Mumbai

ITC Maratha Mumbai, a Luxury Collection Hotel, Mumbai

5 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
Sahar, Andheri (E), Mumbai, Maharashtra, 400 099

Explore the area

  • AirportMumbai (BOM-Chhatrapati Shivaji Intl.)2 min drive
  • Popular LocationGlobal Pagoda3 min drive
  • Popular LocationNehru Centre3 min drive
  • Popular LocationMIDC Industrial Estate4 min drive

Choose dates to view prices

About this area

Mumbai

In the business district and near a metro station, ITC Maratha Mumbai, a Luxury Collection Hotel, Mumbai is in an area with great airport proximity. Phoenix Market City Mall and Shoppers Stop are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Juhu Beach. Travelling with kids? Consider KidZania Mumbai and Film City.

What's nearby

  • Global Pagoda - 3 min drive
  • Nehru Centre - 3 min drive
  • Santacruz Electronic Export Processing Zone - 4 min drive
  • MIDC Industrial Estate - 4 min drive
  • Phoenix Market City Mall - 5 min drive

Getting around

  • Mumbai Andheri Station - 5 min drive
  • Airport Road Station - 16 min walk
  • Chhatrapati Shivaji International Airport (BOM) - 2 min drive

Restaurants

  • Where to eat
  • The Peshwa Pavilion – Serves breakfast, lunch, dinner and light fare daily.
  • Peshawri – Restaurant offering Indian cuisine. Serves lunch and dinner daily. Reservations required.
  • Dum Pukht – Fine-dining restaurant offering Indian cuisine. Serves lunch and dinner daily. Reservations required.
  • Bombay High – Open daily.

About this property

ITC Maratha Mumbai, a Luxury Collection Hotel, Mumbai

5-star, family-friendly hotel near MIDC Industrial Estate
6 restaurants, a full-service spa and an outdoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a health club and a coffee shop/café. All 380 soundproofed rooms feature memory foam beds and 24-hour room service. Comforts include Egyptian cotton sheets and pillow menus, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
ITC Maratha Mumbai, a Luxury Collection Hotel, Mumbai offers 380 forms of accommodation which are accessible via exterior corridors and feature minibars and a safe. Each accommodation is individually furnished. Memory foam beds feature Egyptian cotton sheets, down comforters and premium bedding. A pillow menu is available. 39-inch LED televisions come with satellite channels.

Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.
Kaya Kalp - The Spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 6 restaurants and 1 coffee shop
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Hindi

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Grab bar in bath
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Egyptian cotton sheets
  • Memory-foam mattress
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 39-inch LED TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • In-room dining only
  • Minibar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Renovations and closures

The following facilities or services will be unavailable from October 20 2021 to November 30 2021 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for INR 2360 per night.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: INR 1711 per vehicle (maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: INR 2360 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Diners Club and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 7 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transport to and from this property
Set meals are served in guestrooms only (no menus or public dining)
Guests under 18 years old are not allowed in the spa

Property is also known as

Itc Maratha
Itc Maratha Hotel
Itc Maratha Hotel Mumbai
ITC Maratha Mumbai Luxury Collection Mumbai
Itc Mumbai
Itc Mumbai Maratha
Maratha Itc Mumbai
Maratha Mumbai
Mumbai Itc
Mumbai Itc Maratha
Grand Maratha
Itc Grand Maratha
Itc Hotel Grand Maratha Sheraton & Towers
Itc Maratha, Mumbai Hotel Mumbai (Bombay)
ITC Maratha Mumbai Hotel
ITC Maratha Luxury Collection
ITC Maratha Mumbai, a Luxury Collection Hotel, Mumbai Hotel
ITC Maratha Mumbai, a Luxury Collection Hotel, Mumbai Mumbai

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 237 out of 399 reviews
5 - Excellent 59%
Rating 4 - Good. 107 out of 399 reviews
4 - Good 27%
Rating 3 - Okay. 30 out of 399 reviews
3 - Okay 8%
Rating 2 - Poor. 16 out of 399 reviews
2 - Poor 4%
Rating 1 - Terrible. 9 out of 399 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, conveniently located near the international airport
Stayed 1 night in Oct 2021

2/5 Poor

Travelled with partner
Disliked: Amenities
I had requested a smoking room but ain't get one. I requested the high floor possible and I was comfortable in paying extra / more but got the first floor instead as the hotel executive was least bothered in showing me the room categories. I requested for a good view, and I got the view of a generator. The only response I got for the staff was, "we are full and got no rooms at all". My only question is during pandemic situations how come you are booking every room you got in the hotel? Interesting part is when the hotel is fully sold and yet you don't see that much of guest's in the entire hotel. Buffet's and Dinner's were good but the service provided was not satisfying. None of your restaurant staff knows how to serve food to be brutally honest. On the whole, if I am paying the amount of ₹ 6720.00 for a generator view and with the smallest bathroom attached and with people who doesn't know how to serve food, then well it feels like I am wasting money on altogether on a different level. I was really disappointed with all of my experience and that too with the brand name of ITC.
Stayed 1 night in Aug 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite staff behaviour hotel service up to the mark
Stayed 2 nights in Aug 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Proximity to airport, helpful staff members
Stayed 1 night in Apr 2021

1/5 Terrible

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Worst 5 start experience in my life, the service is terrible. The room was in a bad condition, the hand railing in the shower just came off. The shower handle in the bathroom also came off. The room's bathroom didn't have a vanity kit, dental kit or even enough facial tissues. The service at the hotel was very slow, i ordered drinks in my room that took 30 min, once the drinks came in i wanted some ice and a straw and after reminding them multiple time it came in after 45 min, by that time we had finished our drink. the next day my key card stopped working, it worked in the elevator but would not work for my room. I mentioned this to the staff and they didn't do anything about improving the service.
Stayed 2 nights in Jul 2021