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"La Hotel Makati was incredible. I first checked in at the Fairmont, but the room was disappointing, so I switched to Shangri-La, which was the best decision. The staff was so welcoming. Erik's care and recommendations were spot on. Warren, our bellman, helped with all our luggage and made sure everything was perfect before heading back to the US. Our room was luxurious, and the views were amazing. Thanks to Moli, Mark, and Jerilyn for keeping everything perfect. Dining at The Circle, especially the breakfast buffet, was fantastic. Mama Belle and her team were so warm and inviting. The ladies at the Filipino dessert tables always made sure I had enough sweets. The bell staff was efficient and friendly, too. After the Fairmont experience, Shangri-La was just a breath of fresh air. Amazing service, kind staff, and luxurious rooms made it feel like home. I highly recommend it for anyone visiting Makati and can't wait to return!"

"The room was clean and spacious, nice view of people walking about. Staff were polite, pleasant and helpful. The breakfast selection was excellent catered for local and international customers. Hotel is so close by Mall of Asia, the mall is excellent for shopping, relaxing and watching the sunset over Manila Bay."

"Concierge was friendly and on point with the delivery. Front desk was awesome as well."

"The staff is so great and kind."

"Clean rooms, great amenities, staff had great customer service, views OK."

"Very nice , clean and cosy "

"Yes excellent "

"The room was spotless. The staff are very courteous and helpful. Excellent service."

"The room was very clean and the staff was excellent."