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OYO Epsilon Hotel

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Reception

Overview of OYO Epsilon Hotel

OYO Epsilon Hotel

3-star property

3.8/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast available
  • Bar
  • Housekeeping
  • 24/7 front desk
Map
27-A Romford Road, Newham, London, England, E15 4LL

Explore the area

  • Popular LocationWestfield Stratford City12 min walk
  • Popular LocationExCeL Exhibition Centre16 min drive
  • Popular LocationO2 Arena19 min drive
  • AirportLondon (LHR-Heathrow)84 min drive

Room options

About this area

London

OYO Epsilon Hotel is located in Stratford, a neighbourhood in London, and is near a metro station. O2 Arena and Buckingham Palace are cultural highlights, and some of the area's notable landmarks include Tower of London and Tower Bridge. Looking to enjoy an event or a game while in town? See what's happening at ExCeL Exhibition Centre or London Stadium.

What's nearby

  • Westfield Stratford City - 12 min walk
  • ExCeL Exhibition Centre - 16 min drive
  • O2 Arena - 19 min drive
  • Tower of London - 27 min drive
  • Tower Bridge - 28 min drive

Getting around

  • Maryland Station - 7 min walk
  • Stratford High Street DLR Station - 10 min walk
  • Heathrow Airport (LHR) - 86 min drive

About this property

OYO Epsilon Hotel

3-star hotel in the heart of Stratford
OYO Epsilon Hotel provides a bar and more. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • English breakfast (surcharge), luggage storage and a 24-hour front desk
  • Smoke-free property and multilingual staff
  • Guest reviews speak well of the breakfast, helpful staff and overall condition
Room features
All guest rooms at OYO Epsilon Hotel have amenities, such as complimentary wireless Internet access.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Coffee/tea makers, daily housekeeping and desks

Languages

Arabic, Croatian, Czech, English, French, Hindi, Hungarian, Italian, Polish, Portuguese, Romanian, Spanish, Urdu

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • English breakfast available for a fee daily 7:00 AM–9:00 AM: GBP 8.50 for adults and GBP 8.50 for children
  • 1 bar

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Accessible bathroom (select rooms)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board (on request)

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Policies

Check-in

Check-in from 2:00 PM - midnight
Early check-in subject to availability
Early check-in fee: GBP 10
Late check-in subject to availability
Late check-in fee: GBP 10 for check-in between 11:00 AM and noon
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Valid credit or debit card must be presented by the cardholder at check-in. All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for English breakfast: GBP 8.50 for adults and GBP 8.50 for children (approximately)
  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-in fee: GBP 10 for check-in between 11:00 AM and noon
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property

Property is also known as

Epsilon Hotel London
Epsilon Hotel
Epsilon London
OYO Epsilon Hotel London
OYO Epsilon London
OYO Epsilon
Hotel OYO Epsilon Hotel London
London OYO Epsilon Hotel Hotel
Hotel OYO Epsilon Hotel
Epsilon Hotel
OYO Epsilon Hotel Hotel
OYO Epsilon Hotel London
OYO Epsilon Hotel Stratford
OYO Epsilon Hotel Hotel London

Frequently asked questions

Is OYO Epsilon Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at OYO Epsilon Hotel?

This hotel doesn't offer parking.

What time is check-in at OYO Epsilon Hotel?

Check-in is from 2:00 PM - midnight. Early check-in is available for a fee of GBP 10 (subject to availability). Late check-in is available from 11:00 AM to noon for a fee of GBP 10.

What time is check-out at OYO Epsilon Hotel?

Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).

Where is OYO Epsilon Hotel located?

Located in Stratford, this hotel is 0.6 mi (1 km) from Westfield Stratford City and 3 mi (4.8 km) from ExCeL Exhibition Centre. Queen Elizabeth Olympic Park and London Stadium are also within 1 mile (2 km). Stratford High Street DLR Station is 10 minutes by foot and Maryland Station is 7 minutes.

Can I cancel my reservation for free at OYO Epsilon Hotel and receive a full refund?

Yes, OYO Epsilon Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to OYO Epsilon Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 121 out of 518 reviews
5 - Excellent 23%
Rating 4 - Good. 239 out of 518 reviews
4 - Good 46%
Rating 3 - Okay. 110 out of 518 reviews
3 - Okay 21%
Rating 2 - Poor. 32 out of 518 reviews
2 - Poor 6%
Rating 1 - Terrible. 16 out of 518 reviews
1 - Terrible 3%

4.1/5

Cleanliness

4.1/5

Staff & service

3.9/5

Amenities

3.8/5

Property conditions & facilities

3.7/5

Eco-friendliness

1/5 Terrible

Arran
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Failed to honour bookings - avoid!
How about honouring the bookings that were made a year ago, but they decided to ignore after allegedly taking over the hotel. Even though the signage was still all OYO Ellipse, they claimed not to be, and to have no dealings with Hotels.com leaving us without a room or any support. Absolutely disgusted!
Stayed 1 night in Jun 2022

1/5 Terrible

Ian
Stayed 1 night in Jun 2022

5/5 Excellent

Simon
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

2/5 Poor

Verified traveller
Travelled with group
Liked: Staff & service
Disliked: Cleanliness, room comfort
Bed Bugs
As per other reviews about this hotel there are bed bugs in the room, I am covered in painful bites following my stay (photographs provided to hotels.com). Some other issues with the stay regarding noise; loud music being played until the early hours and the door alarms going off every time the doors do not shut properly (which is almost every time a door closes) however was willing to overlook these issues but unfortunately the bed bugs and bites are very concerning so I feel I have to leave this review as I wouldn’t want any other travellers staying in this hotel to suffer.
Stayed 1 night in Jan 2022

5/5 Excellent

Saffron
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

4/5 Good

Carrie
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

3/5 Okay

Verified traveller
Travelled with family
Disliked: Property conditions & facilities, room comfort
Probably better mid week
Lift not working and room on third floor. Ceiling damp stained and peeling. Bedding made me itch. Not enough pillows. Bathroom small. Room entered by other guests by mistake at 2am. Not really worth over £200 for the night. Complimentary breakfast, sort of made up for disturbed night.
Stayed 1 night in Dec 2021

3/5 Okay

Tina
Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
I like the style of hotel. The rooms are abit dated. My room had a huge hand print and quite a few stains on the wall I tried to clean myself. Walls need to be repainted. Stains on the carpet also. Holes in furniture too. Sheets/duvets were very thin considering its very cold but I guess you get what you pay for :) I would stay again if those issues I mentioned were rectified. Owner and receptionist were lovely. I can imagine when it first opened it was lovely! Just needs to be updated.
Stayed 1 night in Nov 2021

1/5 Terrible

Vinicius
Disliked: Cleanliness, staff & service
Didn’t like the service ! Needs to be more professional !
Stayed 1 night in Nov 2021

5/5 Excellent

Zahid
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021