Search Cottages in Leona Vicario

"Hotel was up to my expectation. Only concern is they gave me a one bedroom, even though I’ve booked for three people. I shared my comment with the hotel personnel, but nothing changed. Other than that, I had a great stay "

"Family oriented. Staff is very friendly and food was delicious. From Humberto at breakfast to Marco at dinner, they were great. The kid’ club was fun and the activities like the mayan instrument class, easter celebration and silent party were awesome. "

"The swim out room was amazing, the housekeeping was beyond amazing! We were the romance package and felt treated a little less then because we weren’t the serenity package. Despite paying good amount of money. The romance dinner was not good and needs revamping. I do highly recommend the resort despite some communication and treatment issues. The bar staff, buffet staff and the restaurant staff were amazing. Highly recommend the Asian fusion restaurant hands down the best restaurant. Frank at the spa, mescal and the swim up circle bar and lobby bar staff was incredible. "

"Nice service but just to crowded everywhere you step. "

"Great food"

"Ricardo at the swim up bar was awesome and even dancing! All the food was great! Wonderful environment. "

"Nice"

"Traveled with husband and 5 year old son. Rooms are remodeled but not done well. After check in we quickly discovered a wasp nest on our patio, staff came out after second call and did nothing but said it was not safe. First night of showers water leaked out of shower door into the common bathroom area and then to bedroom hall. We called and nothing was done. Third night a huge water cockroach was in shower, we called and they showed up 1 hour later with a bottle of raid. Staff was nice. Food was very mediocre, typical for a resort. Don’t count on enjoying beach here, maybe time of year but the tide was very high and many flies/bugs. Two great things - 1. The kids water park, My son truly enjoyed it and staff keeps it clean. 2. The spa, I had the best relaxing massage, well worth the money. "

"It was OK. Lack of engagement, evening entertainment, and activities team which would have encouraged guests to better socialize and enjoy their time away. (Compared to many past stays at other resorts like RIU.) Pools are fine but somewhat dated and would benefit from resurfacing. Service staff in restaurants appeared to simply be putting in their time. They would hear you but not listen to you often resulting in wrong orders being served. (Not a language barrier - simply rushing and not hearing.) Made us feel many did not actually enjoy their employment at this resort. "