Search Hotels Near Las Viudas Beach, Cabo San Lucas

"Really good place to go "

"The staff may have been some of the rudest people I have meet in the service industry"

"The hotel itself is beautiful and the views are absolutely amazing. The location and scenery make it a really special place, and we truly enjoyed that part of the stay. Unfortunately, the service did not match the quality of the hotel. The attention from the receptionists, Blanca and Paulina, was not pleasant and felt unhelpful. In addition, the service from Juan at the pool was also disappointing and unprofessional. To make matters worse, when I had already left the property, they contacted me and asked me to come back to pick up my deposit because they had made a mistake. It was inconvenient and poorly handled. Because of the poor service we experienced, I would not return to this hotel and I cannot recommend it to others. The property itself is beautiful, but the reception service was honestly the worst part of the experience and completely ruined what could have been a great stay."

"I would not recommend staying at El Encanto All Inclusive Resort (also known as Hacienda Encantada Resort & Residences). This was my first trip to Cabo with my sister. The restaurants, waiters, pool service, grounds, and views were absolutely 5-star. Unfortunately, our room and the customer service were 1-star. The room was in poor condition — peeling paint, loose and corroded fixtures, cracked light switches, and ongoing toilet problems. Despite multiple trips to the front desk and promises to send maintenance, the issue was never properly fixed. We went 2½ days without a working toilet and had to use the pool washroom one night. i had to facetime my brother in law in Canada to walk us through fixing the toilet. Housekeeping issues included missing towels, being hung up on when calling, and staff entering despite our “Do Not Disturb” sign. No compensation was offered, and our final bill included unclear daily resort fees. "

"This place was wonderful! The whole staff was very gracious. We had the most fun with the team at the activities pool, Rodrigo for drinks and snacks and George for our golf cart rides! Thanks for a great stay!"

"The view is spectacular overlooking the pacific ocean, the experience did not work out since on Expedia the hotel is listed as all inclusive when in fact it is not. As expected the bill increased exponentially from there and once you are at the hotel and it has been paid you are trapped under those circumstances. The rooms were clean however smelled damp all the time and the property shows it's age by means of clogged bathtubs and failing sliding door locks. This is a small resort more suitable to families who wish to cook at the hotel, not right for the more sofisticated adult traveler."

"We love this beautiful resort and visit at least twice a year "

"Great place to get away to chill and relax. There is some construction going on across the way but it wasn’t overly load or annoying. Staff is very friendly and will help you with all of your needs. "

"The rooms and food were great. The service was very ok. At Comal the food was very slow and they never checked in for drink orders or to fill waters. Not a great experience for a 300 dollar dinner. Same thing at breakfast. The pool service didn’t clear chairs when people left. The service got better towards the end but overall was disappointing for the price. One and only or las Ventanas are much better places to stay. "