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"Very good staff and very friendly, good for kids. "

"Spacious and clean resort and rooms. Gardens are beautiful Food is good and plentiful, perhaps less selection than RIU resorts. Staff is friendly with very limited understanding of english. TVs in room do not have any apps available such as Netflix, Amazon etc. Spacious pools and beach with plenty of loungers. Unfortunately , seaweed was persistent. I would return if competitively priced. "

"Excellent facilities and amenities. Clean modern comfortable rooms. "

"Smell the towels . Pool & Room towels sometimes smell REALLY BAD. Staff finally told me that Dirty water is frequently used for washing machines . The other RIU resorts in area seem to be of higher quality . Our room had a non functioning AC unit. Bell hop told us to dial 9 to have it fixed . Well ….the phone didn’t work either . TV & Coffee machine too . We switched rooms and things were fine."

"Good"

"HAD TO SWITCH ROOMS AFTER WAITING FOR THEM TO FIX AC AFTER 4 HOURS."

"We had a wonderful vacation at Excellence El Carmen. The property is well maintained and the rooms quite spacious. There are numerous restaurants to choose from and the food was delicious. The one exception was the buffet which was a bit sub- par but we only visited that restaurant once. The pools are refreshing and the beach area maintained well. But the biggest highlight was the treatment we received from all the staff. They made our trip memorable. "

"I went during the end of March. It was so packed because of spring break. Lots of families and college kids. There was a small older crowd too. But overall we had a blast. The entertainment could have been better during the day and night for the adults. But food was great. And there were plenty of options for swimming pools. I would definitely go back to this resort. It is my favorite resort I’ve been to in the Caribbean. I don’t think I would go back during spring break (March/April) to avoid the adolescents. 10/10 resort! "

"We had a great stay!"