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"The room we booked for 3 nights was a bit basic and felt a bit grumpy to be honest . It did have a decent sized fridge and top freezer ( needs de- icing ) and a microwave but cutlery and cooking essentials were lacking so luckily we hadn't planned to eat in much . Front reception is much more up-to-date and nicely decorated and staff are friendly. Laundry is a separate room beside the gym and pool . Note pool is fully enclosed with no windows . There is a charge to use the washer & dryer so make sure to have changed as no cards accepted. Good location for getting around . Note room windows don't open . "

"Overall satisfied "

"Great spot. Close to flower show."

"Good clean comfortable rooms and great pleasant staff "

"Excellent room condition, 5-star quality. Location is excellent. "

"Upgraded to a Superior King on level 16…happy and pleasantly surprised. Happy with the cleanliness, the staff were friendly and helpful, buffet breakfast included was sufficient. The only downside was the noise during the day due to work being done and at night due to traffic. Even though I was on level 16 the traffic could be heard quite loudly. Better soundproofing is needed as the banging of doors from other rooms was quite loud."

"Overall a great stay. There was a lengthy delay in getting the portacot delivered and set up on the day of check in which they were very apologetic for (and the lobby looked very busy on check in). Room is a bit small but had most things we needed. Cleaning staff were friendly and even refreshed our daughter's sheets/blankets in the portacot. "

"The food is excellent, the staff wonderful, and the location and emenities very good."

"Nice spacious and modern room"