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The property was situated in a convenient area to all the shops etc, the rooms are modern for a building of that age and well maintained. The property itself is a gem and is being maintained to keep its heritage.

Fantastic hotel! The service was outstanding especially the housekeeping service. Was great to have a lovely clean pool to swim in. Location is handy for all major sights. Walking distance to new market and Eden gardens.

One of the best 5 Star Hotels we have stayed in. Attentive and courteous staff, great facilities and an excellent choice of food, especially at breakfast. Lots of personal touches that left us feeling valued and delighted. Thank you and keep up the great work !!

The staff were great. Helpful , patient , accommodating. This hotel is comfortable (not flashy) both restaurants served tasty food. . A great place to stay in Kolkata

I've stayed here many times, always enjoy my stay as staff are very friendly and great service offered all the time. Looking forward to staying there again during my next visit!

Good property with excellent service

A great little boutique hotel. Family run to a very high standard. Very friendly and smilely. It makes us fee welcomed and gives you a clean room but as everything commensurates with the price. I would say it is on the fair side. All amenities work as they should but we were unhappy about the speed on in house wi-fi which the ower says it was raining.

The stay was good

This is a very good local hotel - not a big international chain. That is reflected in the cost and the room is excellent value for money. It has a safe, fridge and additional freebies like biscuits. Food and drink are very reasonable and the breakfast is good.

We enjoyed our stay at this hotel. The staff and the service they provided was excellent. Our room house keeper was so helpful and kept our room spotless. Sometimes when we came to our room at night we found swans or snakes made out of towels - A lovely surprise.

Great hotel. Shower was a blocked and flooded a little but apart from that - perfect.

Great. Will recommend again.

Good hotel & best in kolkota and nearby shopping and our hotel food is very excellent.and in my next trip I will always stay in that kolkatas best hotel

The property was excellent in terms of cleanliness, service, accessibility to various places in the city. In addition the buffet breakfast and lunch spreads were huge and delicious. It being the Durga Pooja festival period all the possible delicacies were available.

A very good hotel in the very centre of Kolkata. The staff are very friendly and helpful. I had a Club room which was very spacious. Good housekeeping.

My birthday happened to fall during the time I was staying at the Swissotel Kolkata. I hadn't mentioned this to anyone at the hotel. However, the staff were so attentive in every way that they must have taken note of my birthday on my passport when we checked in and had a cake delivered to my room. It was very thoughtful and unexpected and serves as just one example of how closely the staff pays attention to detail. The hotel is also very conveniently located next to a 4 story outdoor...

We had a lovely stay, the staff was great. Only Minor downside is that the breakfast was pretty basic.

Amzing stay