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"The hotel was perfect for our week long stay. It was well within walking distance to all the sights we had planned in visiting. The staff were exemplary (particularly barman Sam who was welcoming, friendly and informative about getting around New York). The only downside was the taxi seevixe that we purchaed through Expedia as part of the overall package. Upon leaving the hotel to retun to JFK, tje concierge advised us that the taxi that was waiting for us was both illegal and unlicensed (and wasnt showing the correct plates in its windows). Time constraints in getting back to JFK in rush hour meant ordering another taxi may have caused us delays, so we reluctantly used the taxi we had already booked. Whilst Expedia have given a refund for the taxi booking part of the trip, their overall dealing with this (including trying to phone me at just after midnight to discuss) along with more emails that I can count that went unanswered, has made me decided not to use Expedia in the future. Please be aware of this if you decide to purchase kerbside pick up in your package. Westgate Hotel (and the Delta flights to and from JFK) were all brilliant and we'd defiantly use both these again in the future (just not booking through Expedia)"

"Great hotel. Unique rooms. Central location. Staff was super nice. "

"This was the best hotel I’ve stayed at in New York. Best location. Immaculate. Friendly staff. Good restaurants. "

"Everything about this property was fantastic. The staff was super friendly and helpful, the location was excellent, the room was very nice and large by New York City standards and the bed was super comfy!"

"Loved our stay. The staff are lovely, the rooms are great. 2 minute walk to Grand Central Terminal "

"Room was huge and nice"

"I had a fantastic experience here. The rooms are spacious and modern, and the location is perfect for exploring Manhattan. I asked for more toiletries, and they provided everything I needed promptly. Amazing service!"

"The roof top was amazing "

"Good"