Outdoor banquet area

Reviews of The Chedi Al Bait, Sharjah, UAE

5 out of 5
The Chedi Al Bait, Sharjah, UAE
Heart of Sharjah, Al Mareija, Sharjah

Reviews

9.6

Exceptional

Rating 10 - Excellent. 75 out of 87 reviews" "
Rating 8 - Good. 7 out of 87 reviews" "
Rating 6 - Okay. 3 out of 87 reviews" "
Rating 4 - Poor. 1 out of 87 reviews" "
Rating 2 - Terrible. 1 out of 87 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

faisal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels in the world
Stayed 1 night in Apr 2024

10/10 Excellent

Ned

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property great service
Stayed 3 nights in Feb 2024

10/10 Excellent

aila, Santa Clarita

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place did not disappoint. The hotel is beautiful and clean. The staff was amazingly friendly and very accommodating. The breakfast had many delicious options. I would stay here over and over again.
Stayed 3 nights in Jan 2024

10/10 Excellent

mohamad

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some of the rooms require transportation via golf cart to get to and from. This is a little inconvenient but the room was basically brand new and spotless, staff was incredible and very friendly. Highly recommend it.
Stayed 1 night in Dec 2023

10/10 Excellent

Huda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place. Luxury. Very clean. Excellent customer service and friendly staff
Stayed 1 night in Dec 2023

10/10 Excellent

Nour Eddin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Lance

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is in the heart of the culture.
Stayed 3 nights in May 2023
Response from Fabio Marigliano on 5 Jun 2023
Dear Lance,Thank you for your comments and your feedback.Indeed we are located in the heart of the culture and the team is proud to represent some unique within the region.Regards,Fabio MariglianoGeneral Manager

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The service was absolutely amazing. The staff went out of their way for you. The facilities were so unique and special. This was no boring hotel that you could find anywhere. It reflected the culture of the area. I would strongly recommend staying here.
Stayed 1 night in May 2023
Response from Fabio Marigliano on 1 Jun 2023
Dear Paul,Thank you for sharing your positive experience! It sounds like you had an incredible time.The exceptional service, the staff going above and beyond, and the unique facilities that reflected the local culture all contributed to making your stay truly memorable. Recommending such a remarkable experience is a great way to express your satisfaction and help others discover the charm of this distinctive location.Regards,Fabio MariglianoGeneral Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful old world charm
Beautiful property. Very comfortable. Rooms are n bathrooms are spacious. Only beds are a bit too high. Lighting, outdoor seatings, the old world charm all created simply beautiful ambiance. Breakfast menu, choices and serving were adequate, substantial and yummy. All Staff were very attentive, courteous, respectful and helpful. Our stay was very enjoyable. Amazing experience, We had a great time😊😋😍 We will definitely revisit n recommend to family and friends 👌👍
Stayed 1 night in Apr 2023
Response from Fabio Marigliano on 25 May 2023
hank you for your wonderful feedback! We're thrilled to hear that you found our property beautiful and comfortable. It's great to know that you enjoyed the spacious rooms and bathrooms, although we apologize if the beds were a bit too high for your liking.We're delighted that you appreciated the old world charm of our establishment. Creating a beautiful ambiance is important to us, and we're glad that the lighting, outdoor seating, and overall atmosphere contributed to your enjoyment.We're also pleased to hear that you found our breakfast menu to be adequate, substantial, and yummy. We strive to provide a satisfying dining experience for our guests, and it's rewarding to know that we succeeded in meeting your expectations.Thank you for acknowledging our staff. We take pride in our attentive, courteous, and helpful team members who aim to provide exceptional service to our guests. We're glad they made your stay enjoyable and memorable.We're grateful for your kind words and for choosing to recommend us to your family and friends. It would be our pleasure to welcome you back for another amazing experience in the future. Please don't hesitate to reach out if there's anything else we can assist you with.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unbelievably Amazing Heritage Hotel
If you really aspire for a taste of Arabia architecture then this is the place to be. The hotel is amazingly beautiful and has kept the authentic original bones together with many of the historical aspects while ensuring that all the luxury experiences of a 5 stars establishment be effortlessly available. The cuisine is out of this world delicious and everything feels like you are in your own private world. The hotel is aptly named : HOME aka Al Bait in Arabic as you really feel more like at home than in a hotel.
Stayed 1 night in May 2023
Response from Fabio Marigliano on 25 May 2023
Thank you so much for your feedback! We're thrilled to hear that you had an unbelievably amazing experience at our heritage hotel. It's wonderful to know that we were able to provide you with a taste of Arabian architecture and maintain the authenticity and historical aspects while still offering all the luxuries of a 5-star establishment.We take pride in creating an atmosphere where our guests feel at home, and we're glad that you felt that way during your stay. It's great to hear that our cuisine exceeded your expectations and that you enjoyed the delicious flavors.Thank you for highlighting our efforts to preserve the original bones of the building and showcase the rich heritage. We believe in creating a unique and immersive experience for our guests, and your positive feedback reassures us that we're on the right track.Once again, we appreciate your kind words and thank you for choosing our hotel. We look forward to welcoming you back in the future for another exceptional stay!

10/10 Excellent

Ludovica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The Chedi Al Bait captures the essence of local luxury in Sharjah with its stunning design, comfortable rooms, relaxing spa, and exceptional dining options. It’s a good destination for families too.
Stayed 2 nights in Apr 2023
Response from FabioM on 20 Apr 2023
Dear Ludovica,Thank you for reaching out to me and sharing your thoughts about The Chedi Al Bait in Sharjah. From what you have shared, it seems like an exceptional destination that captures the essence of local luxury with its stunning design, comfortable rooms, relaxing spa, and exceptional dining options.I completely agree with you that The Chedi Al Bait would make a great destination for families too. With its range of facilities and activities, I am sure that both parents and children will have a memorable and enjoyable stay.Thank you again for sharing your experience with me. If you have any further questions or need any recommendations for places to stay in Sharjah, please feel free to reach out to me.Best regards,Fabio MariglianoGeneral Manager

10/10 Excellent

Yahya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply extraordinarily amazing!
This is an amazing hotel. The ambience, the attention to detail, the friendly staff, the location, comfort of the rooms. It is simply the best hotel I have ever stayed at, and I will not hesitate to recommend it to anyone who simply wants an extraordinary experience. My wife fell in love with this place, and has asked for a return to it again.
Stayed 2 nights in Apr 2023
Response from FabioM on 17 Apr 2023
Dear Yahya,Thank you for taking the time to share your wonderful experience at our hotel. We are thrilled to hear that you and your wife had such a great time during your stay with us. Our team strives to provide exceptional service and create an unforgettable experience for each and every guest.We appreciate your kind words about the ambience, attention to detail, friendly staff, location, and comfort of our rooms. We are committed to maintaining high standards and ensuring that our guests feel right at home during their stay.It is an honor to be considered the best hotel you have ever stayed at, and we are pleased to know that you will recommend us to others seeking an extraordinary experience. We are delighted that your wife fell in love with our place and we look forward to welcoming you both back soon.Thank you for choosing our hotel and we hope to have the pleasure of serving you again in the future.Best regards,Fabio MariglianoGeneral Manager

2/10 Terrible

Vladislav, Saint Louis

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Their rooms smelled like mold. I checked 3 rooms.
Stayed 2 nights in Mar 2023
Response from FabioM on 15 Mar 2023
Dear Vladislav, Greetings from The Chedi Al Bait Sharjah.We are sorry to hear about your disappointing experience.It's always disheartening to hear when a guest's expectations are not met. Based on your comment shared on other platform, unfortunately your experience started not to be met from the moment you have arrived at 3am due to its location and as you stated far from tourist attractions.Rest assure that Sharjah offer great cultural experiences along with museums and parks, archaeological destinations and more, where anyone can enjoy relaxing times and disconnect from the possible buzz you may find in other destinations within UAE.We are only 25 minutes from Dubai but it is indeed road traffic dependent based on the time anyone wish to reach to their desired destination. It is very strange to hear your comment on the room smell but I believe the team at the Front Office did show you multiple room option available at that time, but unfortunately non of which presented where meeting your personal expectation.Regarding the cancellation and refund process, it's concerning to hear that the staff member you interacted with was unhelpful.Your 2 nights booking was indeed a non refundable due to its nature of the booking offer and selected platform. This is mentioned in your booking confirmation. Thank you for sharing your experience with us. It's important for hotels to be aware of the areas where they need to improve, and I am sure your feedback will be taken seriously.Best regards,Fabio MariglianoGeneral Manager

10/10 Excellent

Eva, Canterbury

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2023
Response from FabioM on 17 Mar 2023
Dear Eva,Thank you for choosing The Chedi Al Bait to host your stay in Sharjah. We aim to provide our guests with a memorable stay, and we are glad to learn that the hospitality extended by the team who are ever willing to pamper our guests was well-received. I will certainly share your feedback with the entire team, they will be pleased to learn that their hospitality contributed to making your stay a memorable one.Have a great weekend.Regards,Fabio MariglianoGeneral Manager

10/10 Excellent

Hengameh

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Great service. Our favorite place to stay in Sharjah.
Stayed 1 night in Feb 2023
Response from Fabio Marigliano on 23 Feb 2023
Dear Hengameh, Thank you for choosing The Chedi Al Bait to host your stay in Sharjah. The team and I are pleased to learn we impressed you with the heritage beauty of the hotel and considered your favorite hotel in the Emirate. Rest assured that I will share your feedback with the entire team, they will be pleased to learn that their effort was recognized and contributed to making your stay a memorable one. We look forward to your next visit. In the meantime, keep safe and healthy. Regards, Fabio MariglianoGeneral Manager

10/10 Excellent

Reem

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A one of a kind stay in a boutique setting in Sharjah. It’s five star accommodations, location, service and dining experiences guarantee that I will return many times to it.
Stayed 1 night in Feb 2023
Response from Fabio Marigliano on 9 Feb 2023
Dear Reem,Greetings from The Chedi Al Bait Sharjah!Thank you very much for selecting our hotel as your stay in Sharjah and for sharing your feedback on your recent stay.We are very happy to know that have have delivered a memorable stay and that the team was able to accommodate and exceed your expectation.We are all looking forward to welcoming you back "Home"Regards,Fabio MariglianoGeneral Manager

10/10 Excellent

Susan, wellesley

Stayed 5 nights in Jan 2023
Response from FabioM on 15 Mar 2023
Dear Susan,Thank you for choosing The Chedi Al Bait to host your stay in Sharjah.We aim to provide our guests with a memorable stay, and we are glad to learn that the hospitality extended by the team who are ever willing to pamper our guests was well-received as per the survey result below. I will certainly share your feedback with the entire team, they will be pleased to learn that their hospitality contributed to making your stay a memorable one.Wishing you a great week ahead.Regards,Fabio MariglianoGeneral Manager

10/10 Excellent

Edith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about our stay.
Stayed 3 nights in Jan 2023
Response from Fabio Marigliano on 26 Jan 2023
Dear Edith, Warm greetings from The Chedi Al Bait, Sharjah. Thank you for sharing your positive feedback following your recent visit, we are glad to learn you had a lovely stay with us. We aim to provide our guests with a memorable stay, thus the hospitality extended by the team was well received. We look forward to your next visit. In the meantime, keep safe and healthy. Regards, Fabio MariglianoGeneral Manager

10/10 Excellent

Janak

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful heritage property Unique design Clean and comfortable Great morning breakfast
Response from Fabio Marigliano on 9 Jan 2023
Dear Janak, Thank you for sharing your feedback following your recent visit to The Chedi Al Bait, Sharjah. We are glad to learn we impressed you with the heritage setting of the hotel, it is indeed unique as it used to be the genuine house of a prominent family that used to live in the area that made a huge contribution in terms of culture and trade of the Emirate. Breakfast is the most important meal of the day, hence, our culinary team ensures that the food served is fresh and cooked a la minute to ensure that it is warm and tasty to provide you the energy you needed to start the day. We look forward to welcoming you again soon. In the meantime, keep safe and healthy. Regards, Fabio MariglianoGeneral Manager

10/10 Excellent

Pavel

10/10 Excellent

Giuseppe

Stayed 1 night in Dec 2022
Response from Fabio Marigliano on 27 Dec 2022
Dear Giuseppe, Warm greetings from The Chedi Al Bait, Sharjah. Thank you for sharing the rating of our hotel following your recent visit, this will certainly help your fellow travelers identify where to stay whenever they are in Sharjah. We look forward to your next visit. In the meantime, keep safe and healthy. Regards, Fabio MariglianoGeneral Manager

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2022

6/10 Okay

Carlos

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
The decor was great
Stayed 2 nights in Nov 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is amazing. It’s very unique, never seen anything like it. Every detail is thought of. The staff is very kind and professional.
Stayed 2 nights in Nov 2022
Response from Fabio Marigliano on 18 Nov 2022
Dear Guest, Thank you for choosing The Chedi Al Bait to host your stay in Sharjah. We are glad to learn we impressed you with the unique, heritage setting of the hotel, indeed, there is nothing anything like The Chedi Al Bait as it is nominated as heritage site by UNESCO, thus all the small details are carefully refurbished to maintain the genuine setting and ambiance. Your feedback is highly appreciated, rest assured that I will share the same with the entire team, I am certain that they will pleased to learn that their effort was recognized. We look forward to your next visit. In the meantime, keep safe and healthy. Regards, Fabio MariglianoGeneral Manager

10/10 Excellent

Rana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great!
Stayed 1 night in Nov 2022
Response from Fabio Marigliano on 14 Nov 2022
Dear Rana, Warm greetings from The Chedi Al Bait, Sharjah. Thank you for sharing your feedback. The team and I are thrilled to learn you had a great experience with us following your recent visit. We aim to provide our guests with a memorable stay, and we are glad to learn that the hospitality extended as well as offerings are well received. We look forward to your next visit. In the meantime, keep safe and healthy. Regards, Fabio MariglianoGeneral Manager

10/10 Excellent

Ilia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, extremely clean and Authentic Heritage place. Very satisfied with our stay. Great breakfast, dinner selection. Great amenities and excellent friendly helpful staff. Will definitely recommend. Thank you.
Response from Fabio Marigliano on 11 Nov 2022
Dear Ilia, Warm greetings from The Chedi Al Bait, Sharjah. The team and I are glad to learn you had an excellent stay with us and appreciate the authentic heritage setting and charm of the hotel. We are glad you had a great dining experience too, our culinary team is always happy to tempt our guests palates as we are a firm believer that dining experience is as important as the stay itself. I will certainly share your feedback with the rest of the team, they will be pleased to learn their effort was recognized and contributed to making your stay a memorable one. We thank you for your recommendation and look forward to your next visit. In the meantime, keep safe and healthy. Regards, Fabio MariglianoGeneral Manager

10/10 Excellent

Reto, horgen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply beautiful - first class hotel and service! Couldn’t be better.
Stayed 1 night in Oct 2022
Response from Fabio Marigliano on 26 Oct 2022
Dear Reto, Warm greetings from The Chedi Al Bait, Sharjah. Thank you for sharing your feedback following your recent visit. We are glad to learn that the heritage charm of the hotel is well appreciated, indeed, simplicity is beauty. I am glad to share with you and your fellow travelers that The Chedi Al Bait just bag the World Luxury Hotel award 2022 as the Country Winner for Luxury Design Boutique Hotel. This recognition is an addition to the feather in our cap and we are thrilled to share this happiness with guests like you who appreciate our heritage offering combined with first-class service and hospitality. We will be delighted to welcome you home again soon. In the meantime, keep safe and healthy. Regards, Fabio Marigliano General Manager

10/10 Excellent

brigitte

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful experience. Breakfast and food can be improved.
Stayed 3 nights in Sep 2022
Response from Fabio Marigliano on 19 Sept 2022
Dear brigitte, Warm greetings from The Chedi Al Bait, Sharjah!Thank you for sharing your rating and feedback following your recent visit.The team and I are pleased to learn you had a wonderful experience during your stay. I had noted your feedback on breakfast and food, rest assured that I will look into the matter with the culinary team. Please visit us again soon. In the meantime, keep safe and healthy.Regards, Fabio MariglianoGeneral Manager

10/10 Excellent

Khalid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel Got a late checkout till 6PM which was generous from them .. since the occupancy was very minimal .. but didnt recieve the VIP perks, such as the room upgrade .. even when they where not busy.
Stayed 1 night in Aug 2022
Response from Fabio Marigliano on 22 Aug 2022
Dear Khalid, Warm greetings from The Chedi Al Bait, Sharjah. Thank you for sharing your feedback following your recent visit, the team and I are pleased to learn you appreciate the hospitality extended following your recent visit. I heard your feedback related to the VIP perks such as room upgrades which unfortunately were not available as the next category were all occupied during your time of visit, however, discounts on the spa as well as food and beverage were all delivered accordingly. It is our pleasure to serve you and provide you with a memorable stay by extending your time of stay with us, thus, we are happy to learn that the late checkout was appreciated. We look forward to your next visit, rest assured that we will certainly mark your profile to avail of the room upgrade should the occupancy permit. In the meantime, keep safe and healthy. Regards, Fabio MariglianoGeneral Manager

10/10 Excellent

Kwong hwee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good hotel to stay with. All their staffs n manager are very friendly amd efficient. 2 thumbs up and highly recommend to stay.
Stayed 1 night in Jun 2022
Response from Fabio Marigliano on 13 Jun 2022
Dear Kwong, Warm greetings from The Chedi Al Bait, Sharjah. Thank you for sharing your feedback following your recent visit. The team and I are pleased to learn we impressed you with the heritage setting as well as the hospitality extended by the entire team during your stay. We look forward to your next visit. In the meantime, keep safe and healthy. Regards, Fabio Marigliano General Manager

10/10 Excellent

sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and serene hotel. Book it, you won’t be disappointed. Staff superb, rooms excellent, dining spot on.
Stayed 6 nights in May 2022
Response from Fabio Marigliano on 13 Jun 2022
Dear Sean, Warm greetings from The Chedi Al Bait, Sharjah. Thank you for sharing your feedback following your recent visit. We are delighted to learn we impressed you with the beautiful and serene setting of the hotel as well as the hospitality extended by the team, providing our guests with a memorable stay is what we aim for at The Chedi Al Bait, and upon reading that you had a wonderful time with us is a recognition for the entire team. It will be our pleasure to welcome you again in the near future. In the meantime, keep safe and healthy. Regards, Fabio Marigliano General Manager

6/10 Okay

michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very poorly trained restaurant staff, every day different problems with breakfast. Good and helpful reception staff, nothing too much trouble.
Stayed 4 nights in Apr 2022
Response from Fabio Marigliano on 5 May 2022
Dear Michael, Warm greetings from The Chedi Al Bait, Sharjah. Providing our guests with a memorable experience is what we aim for at The Chedi Al Bait, thus, I am glad to learn that the hospitality extended by my team at the front desk was well received and contributed to making your stay a memorable one. Though it alarms me to learn about your dining experience at The Restaurant, I can understand your frustration if you encountered a different problem during breakfast, rest assured that such destabilizing experience was not intentional, as you are aware, The Chedi Al Bait team is known in terms of hospitality and certainly what you experienced was not the kind of impression we would like you to have. On the same note, I alerted the concerned head of team related to your concern to ensure the matter will not occur again in the future. Lastly, I hope you will give us another opportunity to welcome you again in the future and provide you with the service The Chedi Al Bait team is always known for. We look forward, in the meantime, keep safe and healthy. Regards, Fabio Marigliano General Manager

10/10 Excellent

Laney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow! What a way to experience Sharjah.
I had a wonderful two nights at The Chedi Al Bait Hotel in Sharjah. The service was top notch, the room was clean and the extra touches improved my stay. In my room, I not only had reusable bottles of water but also was provided with homemade granola bars, dates, walnuts, and dried apricots. I booked a massage for a bit of pampering and was delighted with Aria. She was fantastic and I left relaxed. Breakfast was absolutely delicious. There were so many options to choose from and everything was freshly made. Thank you. The location in the “old town” is unbeatable. It’s easily accessible by foot to most of the key sights in Sharjah. My only suggestions for improvement are: 1. more chefs are needed for the bbq night as it was busy and one man was doing the grilling, which took time. I only managed a few grilled items before I gave up on getting anything else. 2. The steam room was dirty. There was hair all over the floor and it smelled moldy. I couldn’t use it. 3. The pool needs to be re-tiled. There were many missing tiles. Thank you for a memorable stay. I’ll definitely be back.
Stayed 2 nights in Mar 2022
Response from Fabio Marigliano on 30 Mar 2022
Dear Laney, Thank you for choosing The Chedi Al Bait to host your stay Sharjah. We are glad to learn you had a wonderful stay with us and appreciate the small details my team and I curated to provide our guests with a memorable stay. The Chedi Al Bait supports sustainability, hence, to reduce the use of plastic, we have our own water filtration system and produce our own water in-house. Your suggestions are important to us, it is in suggestions from a valued guest like you that we are able to improve our services, rest assured that the concerned head of teams was alerted on the matter to act accordingly. Just to share with you, pool maintenance is scheduled in a few days, hence, during your next visit, our pool will be in better shape. We look forward to your return. In the meantime, keep safe and healthy. Regards, Fabio Marigliano General Manager

10/10 Excellent

Andrina

Stayed 1 night in Mar 2022
Response from Fabio Marigliano on 23 Mar 2022
Dear Andrina, Warm greetings from The Chedi Al Bait, Sharjah. Thank you for sharing your feedback following your recent visit. We are glad to learn you were completely satisfied with the hospitality extended by the team. It will be our pleasure to welcome you again soon. In the meantime, keep safe and healthy. Regards, Fabio Marigliano General Manager

10/10 Excellent

Radovan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More than expected. Staff is genuinely so nice and ready to help at any point. They make you feel at home. I love this place and I will definitely come back! It’s an honor to stay in such a beautiful ambience like the chedi al bait!
Stayed 2 nights in Feb 2022
Response from Fabio Marigliano on 21 Feb 2022
Dear Radovan, Warm greetings from your family at The Chedi Al Bait, Sharjah. Thank you for your positive feedback, we are pleased to learn we’ve exceeded your expectation, this can only assure us of our dedication towards ensuring optimum guest satisfaction. The entire team was delighted and thrilled upon hearing learning about your review. We would be delighted to welcome you again in the future. In the meantime, keep safe and healthy. Regards, Fabio Marigliano General Manager

10/10 Excellent

Nicoletta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Fabio Marigliano on 31 Jan 2022
Dear Nicoletta, Warm greetings from The Chedi Al Bait, Sharjah. Thank you for staying with us and for sharing your rating of our hotel following your recent visit. We aim to provide our guests with a memorable stay and we are pleased to learn you were completely satisfied as per the rating you shared. It will be our pleasure to welcome you again soon. In the meantime, keep safe and healthy. Regards, Fabio Marigliano General Manager

10/10 Excellent

Karen, indianapolis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with excellent staff and service. I will definitely return.
Stayed 2 nights in Dec 2021
Response from Fabio Marigliano on 26 Dec 2021
Dear Karen, Thank you for choosing The Chedi Al Bait and for sharing your experience following your recent visit. We aim to provide our guests with a memorable stay and we are glad to learn that the heritage charm of the hotel complemented by the warm hospitality of the team was well received by you. We look forward to your return. Regards, Fabio Marigliano General Manager

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2021

10/10 Excellent

Cathriena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely Amazing! Best kept secret in Sharjah!
Absolutely amazing, beautiful hotel, amazing service, best pool side service I ever had, changing wet towels, cold water, top notch. Staff very friendly, all of them. Food amazing! It was my birthday and I was alone, staff made it really special. First class Middle Easter hospitably. When they greet you and say, welcome home, they mean it!
Stayed 1 night in Sep 2021
Response from Nezha Aanou on 28 Sept 2021
Dear Cathriena, Warm greetings from The Chedi Al Bait, Sharjah! Thank you for staying with us and for sharing your feedback following your recent visit. I am pleased to learn we impressed you with the heritage beauty and hospitality extended by the team during your stay. Dining experience is as important as the stay itself, our culinary team has the habit to tempt our guests' palate and I am glad you had the opportunity to experience the same first hand. We look forward to your return. In the meantime, keep safe and healthy. Regards, Nezha Aanou Hotel Manager

4/10 Poor

Naser

Travelled with family
Disliked: Room comfort
Stayed 1 night in Sep 2021
Response from Nezha Aanou on 28 Sept 2021
Dear Naser, Warm greetings from The Chedi Al Bait, Sharjah! Thank you for sharing the rating following your recent visit. I noticed that you were not completely satisfied during your stay, hence, I would be glad to know more about it if you would be kind to share. Regards, Nezha Aanou Hotel Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from Nezha Aanou on 18 May 2021
Dear Guest, Warm greetings from The Chedi Al Bait, Sharjah! Thank you for staying with us and sharing your feedback following your recent stay. We look forward to welcoming you again soon. In the meantime, keep safe and healthy. Regards, Nezha Aanou Hotel Manager

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast service needs to be better
Stayed 2 nights in May 2021
Response from Nezha Aanou on 18 May 2021
Dear Guest, Warm greetings from The Chedi Al Bait, Sharjah! Thank you for staying with us and for sharing your feedback following your recent visit. I hear your feedback related to the breakfast and discussed the same with the concerned department head assuring the same not to occur in the future. We look forward to welcoming you again soon. In the meantime, keep safe and healthy. Regards, Nezha Aanou Hotel Manager

8/10 Good

Narender

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent except food quality needs to improve
Stayed 2 nights in Mar 2021
Response from Nezha Aanou on 3 Apr 2021
Dear Narender, Warm greetings from The Chedi Al Bait, Sharjah! Thank you for staying with us and for sharing your feedback. We aim to provide our guests with a stay to remember. It is wonderful to note that you have an excellent stay and the hospitality extended by the team has contributed to making your stay a memorable one, though it alarms me that your dining experience is not up to par, it will help to us improve our offerings if you would be kind to share. We look forward to welcoming you again soon. In the meantime, keep safe and healthy. Regards, Nezha Aanou Interim Hotel Manager

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021
Response from Nezha Aanou on 25 Mar 2021
Dear David, Warm greetings from The Chedi Al Bait, Sharjah! Thank you for sharing your rating in this forum. We look forward to welcoming you again in the future. In the meantime, keep safe and healthy. Regards, Nezha Aanou Interim Hotel Manager

10/10 Excellent

Juan Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A rare find in the center of Sharjah
I was expecting a luxurious stay but the Chedi still delivered beyond that. And it's not the glamour and bling kind of luxury but the understated and cultured variety, where you simply feel well taken care of while enjoying the calm and serenity that can rarely be found in the middle of a city. The people were extra nice, the architecture was fabulous and the surrounding heritage area was a joy to discover. My children who I thought will get bored because there's no beach or game room actually felt that we should've stayed longer. Definitely a gem in Sharjah.
Stayed 2 nights in Dec 2020
Response from Nezha Aanou on 29 Dec 2020
Dear Juan, Thank you for staying with us at The Chedi Al Bait, Sharjah! I am elated to learn we impressed you with the understated heritage beauty of The Chedi Al Bait. The services and design of the hotel aim to offer privacy yet ensuring our guests' needs are anticipated and met. Guest satisfaction is always our priority and we are delighted to know you and the kids appreciate the services provided by the team – rest assured the same will be shared with the entire team, I am sure they will be thrilled. We are looking forward to welcoming you and your family again soon, for the meantime, stay safe and healthy. Regards, Nezha Aanou Interim Hotel Manager

10/10 Excellent

Khalfan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020
Response from Albert Meow on 1 Oct 2020
Dear Khalfan, Thank you for staying with us at The Chedi Al Bait and for sharing your rating following your recent visit with us. The rating you provided will be shared to the entire team, I am sure they will be thrilled to know you were completely satisfied with the services offered during your stay. We look forward to serve you again. Meanwhile, keep safe and healthy. Regards, Albert Meow Hotel Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from Albert Meow on 1 Oct 2020
Dear Guest, Thank you for choosing to stay with us at The Chedi Al Bait. Guest satisfaction is our priority and I’m thrilled you were completely satisfied with the service provided following your recent visit – I am proud of my team as they work tirelessly to ensure our brand promises are not compromised. We look forward to serve you again. Meanwhile, stay safe and healthy! Regards, Albert Meow Hotel Manager

10/10 Excellent

Nadim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When my partner pitched the idea of a staycation in Sharjah I was skeptical. Though neither of us drink, and are unaffected by the fact the Emirate is dry, Sharjah didn’t strike me as the obvious place to go to for some R&R. How wrong I was… This hotel is a gem. A hidden treasure. This hotel is so good that I hesitated greatly before leaving a review, as I was worried that by being too well known it could lose its amazing features. But, as we enjoyed it so much we went a second time, it is unfair for me to not spread the good word on Beit al Shady. First off: you do not feel you are in the UAE. The layout of the hotel is such that you feel transported to another country, like Morocco or Tunisia. You are disconnected from the exterior which, during travel bans, is a Godsend. We really felt that we got out of the UAE, as the hotel is so atypical of the standard 5 star brand offerings in Dubai. Secondly, the customer service is unparalleled. We travel a lot, for business and pleasure often to places which are renowned for customer service. However, we have never felt such a strong personal touch in any of our stays anywhere else in the world (special mention to Rabi and Sushna). The staff make you feel like family, offering a human touch which is mostly completely absent in the UAE. They go out of their way to make sure you are having a good time, be that by making custom free mocktails to being on first named terms with you. We genuinely missed the staff when we left and they a
Stayed 1 night in Jun 2020
Response from Albert Meow on 18 Jul 2020
Dear Nadim, First and foremost, thank you for making The Chedi Al Bait your new home in Sharjah. I’m glad to learn that the hotel and destination were able to surprise you considering the level of hospitality our neighboring Emirates has to offer. More importantly. I’m thrilled to read your fantastic review and thank you for sharing your best kept secret – a home that offers stunning and awe inspiring hotel in Sharjah – The Chedi Al Bait. We are in fact the only luxury heritage hotel in the UAE and voted into the list of top 20 hotels in the world from various international publication, the more recent from The Travel + Leisure. This can only happen with the hard work, dedication and motivation from all of my team. I am delighted to know that we’ve exceeded your expectations most especially Rabii and Sushma who contributed to make a difference during your stay. Rest assured that your wonderful comments will be shared to all of the team as they are constantly working towards service excellence. The hotel’s design offers an intimate and privacy of one’s home with all the facilities, décor and common areas that a guest have in their own home including a comfortable pillow and bed. We do hope to have the opportunity to showcase our warm hospitality to your friends and family too in the near future. The team and I look forward to welcoming you back to The Chedi Al Bait in the future! Meanwhile, stay safe and healthy! Regards, Albert Meow Hotel Manager

10/10 Excellent

abdullah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fantastic
Worth trying Hard to find your room or reception no signs but it is fun
Stayed 2 nights in Feb 2020
Response from Albert Meow on 26 Feb 2020
Dear Abdullah, Warm greetings from Al Bait Sharjah! We are delighted to receive your fantastic feedback following your recent visit with us. We look forward to welcoming you again in the near future. Regards, Albert Meow Hotel Manager

10/10 Excellent

Humaid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very beautiful and the staff are very helpful. Breakfast is delicious and simple
Stayed 1 night in Dec 2019
Response from Nezha Memarian on 31 Dec 2019
Dear Humaid, Warm greetings from Al Bait Sharjah! Thank you for taking the time to share your 10 of 10 rating and short but says it all feedback about Al Bait to your Expediers. Thanks too for highlighting the splendor of Al Bait complimented by warm hospitality of the entire team members plus the sumptuous and tasty food served from our homely kitchen is indeed make Al Bait unique. The photos you shared are lovely, you really have an eye for details, your fellow Expediers will give a heads up about Al Bait and its natural beauty. Lastly, allow us to greet you and your family a very happy and prosperous 2020. We are excited to welcome you back. Regards, Nezha Memarian Director of Operations