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Shangri-La Residences and Apartments

Photo gallery for Shangri-La Residences and Apartments

Indoor pool, outdoor pool
Indoor pool, outdoor pool
Apartment, 3 Bedrooms | View from room
Studio | Free minibar items, in-room safe, desk, blackout curtains

Overview of Shangri-La Residences and Apartments

VIP Access

Shangri-La Residences and Apartments

5.0 star property

4.4/5 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Sheikh Zayed Road, PO Box 75880, Dubai

Explore the area

  • Popular LocationCity Walk12 min walk
  • Popular LocationDubai International Financial Centre17 min walk
  • Popular LocationBurj Khalifa10 min drive
  • AirportDubai (DXB-Dubai Intl.)21 min drive

Room options

About this area


Located in Dubai, Shangri-La Residences and Apartments is in the city centre. City Walk and Dubai Mall are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Wild Wadi Water Park and Global Village. Looking to enjoy an event or a game while in town? See what's happening at Coca-Cola Arena or Dubai Tennis Stadium.

What's nearby

  • City Walk - 12 min walk
  • Dubai International Financial Centre - 17 min walk
  • KidZania - 5 min drive
  • Dubai Aquarium & Underwater Zoo - 9 min drive
  • Burj Khalifa - 10 min drive

Getting around

  • Financial Centre Station - 8 min walk
  • Dubai (DXB-Dubai Intl.) - 21 min drive

About this property

Shangri-La Residences and Apartments

5-star luxury hotel near Dubai Mall
Close to Burj Khalifa, Shangri-La Residences and Apartments provides a round-trip airport shuttle, a terrace and a hair salon. Treat yourself to a body wrap, a deep-tissue massage or a body scrub at The Spa at Shangri-La, the on-site spa. The on-site café, Dunes Cafe, features international cuisine. Enjoy the gym, as well as activities such as racquetball/squash. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and 3 bars.
Additional perks include:
  • An indoor pool and an outdoor pool
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), a free shopping centre shuttle and an outdoor tennis court
  • A computer station, concierge services and a lift
  • Guest reviews speak highly of the helpful staff and location
Room features
All 428 rooms feature comforts such as 24-hour room service and air conditioning, as well as perks such as free WiFi and minibars (stocked with some free items). Guest reviews give good marks for the overall comfort, size rooms at the property.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with deep-soaking baths and bidets
  • TVs with premium channels
  • Kitchenettes, microwaves and cookware/dishes/utensils


Arabic, Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Italian, Portuguese, Russian, Spanish, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Safety measures

Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free shopping centre shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: AED 120 for adults and AED 120 for children
  • 1 restaurant
  • 3 bars/lounges
  • 24-hour room service

Restaurants on site

  • Dunes Cafe
  • Hoi An
  • Shang Palace

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Racquetball/squash
  • Sauna
  • Hot tub
  • Tennis

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli


  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Conference centre


  • Terrace


  • Body scrubs
  • Body wraps
  • Facials
  • Massage - deep-tissue
  • Spa open daily


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site


  • Smoke-free property

Room amenities


  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)


  • Dressing gowns
  • Bidet
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste


  • Premium channels
  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Free bottled water
  • Free minibar (some items)
  • Kitchenette
  • Microwave


  • Desk
  • Free local calls
  • Iron/ironing board (on request)
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties



Check-in from 2:00 PM - anytime
Minimum check-in age - 21


Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk


No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 150 per night.
Free cots are available on request at the property

Payment types at the property

Important information


You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: AED 120 for adults and AED 120 for children (approximately)
  • Airport shuttle fee: AED 315 per vehicle (one-way, maximum occupancy 1)
  • Rollaway bed fee: AED 150 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

No pets and no service animals are allowed at this property
A car is required for transport to and from this property

Property is also known as

Shangri-La Residences Apartments Dubai
Shangri-La Residences Apartments
Shangri-La Residences Dubai
Shangri Residences Apartments
Shangri-La Residences and Apartments Hotel
Shangri-La Residences and Apartments Dubai
Shangri-La Residences and Apartments Hotel Dubai

Frequently asked questions

Does Shangri-La Residences and Apartments have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much does it cost to stay at ?

As of 6 Dec 2022, prices found for a 1-night stay for 2 adults at on 19 Dec 2022 start from ₹16,936.28, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Shangri-La Residences and Apartments pet-friendly?

No, pets are not allowed at this property.

How much is parking at Shangri-La Residences and Apartments?

Self-parking and valet parking are free at this property.

What time is check-in at Shangri-La Residences and Apartments?

Check-in is from 2:00 PM - anytime.

What time is check-out at Shangri-La Residences and Apartments?

Checkout is at noon.

Does Shangri-La Residences and Apartments provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AED 315 per vehicle applies.

Where is Shangri-La Residences and Apartments located?

Located in Trade Center, this luxury hotel is within 2 mi (3 km) of City Walk, Dubai Mall and Burj Khalifa. Dubai World Trade Centre and Dubai Creek are also within 9 mi (15 km). Financial Centre Station is 8 minutes by foot and Emirates Towers Station is 17 minutes.

Overall score and ratings



Rating 5 - Excellent. 53 out of 89 reviews" "
" "5 - Excellent 60%
Rating 4 - Good. 23 out of 89 reviews" "
" "4 - Good 26%
Rating 3 - Okay. 7 out of 89 reviews" "
" "3 - Okay 8%
Rating 2 - Poor. 4 out of 89 reviews" "
" "2 - Poor 4%
Rating 1 - Terrible. 2 out of 89 reviews" "
" "1 - Terrible 2%




Staff & service




Property conditions & facilities



2/5 Poor

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I expected a 5 star and it was a 3 star. The whole 20th floor and our room smelled like cigarettes with plug in purifiers in the halls. No sound proofing so woke up to the prayers outside on the loud speakers at 5:30am everyday. The washing machine cord was duck taped to the ground around around the toilet in the powder room. The positives were the lobby was beautiful and concierge and check in staff was friendly, efficient and helpful.
Stayed 6 nights in Oct 2022

5/5 Excellent

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
From an American standpoint and someone that is very meticulous. I sent 5 of my adult children to Dubia ages 22-25 and from the moment they arrived they were in complete awe of the property! I received numerous videos and pictures of the lobby as well as the apartment and it superseded all online photos. My children were raised with the finer things and this was definitely on point. I can’t wait to visit.
Stayed 5 nights in Sep 2022

3/5 Okay

Amer, Bradenton
Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The studio apartment condition doesn’t compare to the hotel which is well maintained. There was unpleasant smell from the beginning in the room and halls. Better to stay in the hotel rooms than apartments/ studios.
Stayed 3 nights in Sep 2022

3/5 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Old bathroom, no standing shower, sliding and dangerous bathtub to be used as a standing shower. After my complain, they switched me to another room but smaller than the executive apartment I had rented.
Stayed 6 nights in Aug 2022

4/5 Good

Stayed 1 night in Jun 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jun 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay.
Stayed 2 nights in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, amazing location amazing room
Stayed 2 nights in Jan 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Accommodation. Highly Recommended
My whole experience was absolutely amazing, staff were friendly and the hotel looked and appeared to be well kept clean. Management were well professional and i loved being part of the Christmas tree lighting ceremony. It made me feel more valued and part of the hotel family group.
Stayed 6 nights in Dec 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, room comfort
It was good but quality of the apartment need major renovation
Stayed 1 night in Nov 2021