The Canvas Dubai - MGallery Hotel Collection

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Primary image
Outdoor pool, open 8 AM to 7 PM, pool umbrellas, pool loungers
Outdoor pool, open 8 AM to 7 PM, pool umbrellas, pool loungers
Outdoor pool, open 8 AM to 7 PM, pool umbrellas, pool loungers
Premium bedding, minibar, in-room safe, desk

Overview of The Canvas Dubai - MGallery Hotel Collection

VIP Access
UNESCO Sustainable Travel Pledge

The Canvas Dubai - MGallery Hotel Collection

5.0 star property

4.1/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Map
23, Kuwait Street, Port Rashid, Dubai, Dubai, 116656

Explore the area

  • Popular LocationMina Rashid Marina18 min walk
  • Popular LocationDubai Museum9 min drive
  • Popular LocationDubai Cruise Terminal10 min drive
  • AirportDubai (DXB-Dubai Intl.)19 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Choose dates to view prices

About this area

Dubai

The Canvas Dubai - MGallery Hotel Collection is located in Bur Dubai, a neighbourhood in Dubai, and is near the airport. BurJuman Mall and Gold Souk are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Dubai Creek and La Mer North Beach. Dubai Aquarium & Underwater Zoo and Dubai Garden Glow are also worth visiting.

What's nearby

  • Mina Rashid Marina - 18 min walk
  • The Dubai Heritage Village - 6 min drive
  • Dubai Museum - 9 min drive
  • Grand Mosque - 9 min drive
  • Dubai Cruise Terminal - 10 min drive

Getting around

  • Sharaf DG Station - 16 min walk
  • Dubai (DXB-Dubai Intl.) - 18 min drive

About this property

The Canvas Dubai - MGallery Hotel Collection

Luxury Dubai hotel in Bur Dubai, near Dubai Museum
Along with 2 restaurants, this hotel has an outdoor pool and 2 bars/lounges. Free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a snack bar/deli and a sauna are on-site.
The Canvas Dubai - MGallery Hotel Collection offers 164 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. Beds feature premium bedding. 42-inch LED televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a health club and a sauna.

Guests aged under 18 years old are not allowed in the swimming pool, health club, fitness facility or hot tub.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, Swedish massages, Thai massages and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

Arabic, English, Filipino, French, German, Hindi, Indonesian, Italian, Malay, Russian, Thai, Urdu

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site

Food and drink

  • Continental breakfast available for a fee daily 6:30 AM–10:30 AM: AED 100 for adults and AED 100 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Azalya Restaurant
  • Signature Sanjeev Kapoor
  • Alfonxo
  • Estrellas Skyline Lounge

Things to do

  • Fitness centre
  • Outdoor pool
  • Sauna
  • Spa services
  • Steam room

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Meeting rooms - 2

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Couples treatment room(s)
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Wheelchair-accessible path to lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Towels

Entertainment

  • 42-inch LED TV
  • TV channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Renovations and closures

The following facilities or services will be unavailable from August 1 2022 to August 31 2022 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 157.5 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: AED 100 for adults and AED 100 for children (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AED 157.5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Pool access available from 8 AM to 7 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility or hot tub

Property is also known as

Dubai Melia
Canvas Hotel Dubai MGallery Sofitel
Melia Hotel Dubai
Canvas Hotel MGallery Sofitel
Canvas Dubai MGallery Sofitel
Canvas MGallery Sofitel
The Canvas Hotel Dubai MGallery
The Canvas Dubai - MGallery Hotel Collection Hotel
The Canvas Dubai - MGallery Hotel Collection Dubai
The Canvas Dubai - MGallery Hotel Collection Hotel Dubai

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 457 out of 999 reviews
5 - Excellent 46%
Rating 4 - Good. 320 out of 999 reviews
4 - Good 32%
Rating 3 - Okay. 111 out of 999 reviews
3 - Okay 11%
Rating 2 - Poor. 57 out of 999 reviews
2 - Poor 6%
Rating 1 - Terrible. 54 out of 999 reviews
1 - Terrible 5%

4.2/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities

4.1/5

Eco-friendliness

5/5 Excellent

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend excellent excellent price great location ; I’ll be back Much thx to cleaning and reception staff
Stayed 7 nights in Jul 2022

3/5 Okay

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Attractive room rate
Stayed 2 nights in Jul 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no toilet on the club floor. I find this very strange and surprising
Stayed 6 nights in Jun 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful and attentive
Stayed 4 nights in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Dec 2021