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The Canvas Dubai - MGallery Hotel Collection

Photo gallery for The Canvas Dubai - MGallery Hotel Collection

Terrace/patio
Exterior
Premium bedding, minibar, in-room safe, desk
2 restaurants, lunch, dinner and brunch served, Indian cuisine
Reception

Overview of The Canvas Dubai - MGallery Hotel Collection

VIP Access
UNESCO Sustainable Travel Pledge

The Canvas Dubai - MGallery Hotel Collection

5.0 star property

8.0/10 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
23, Kuwait Street, Port Rashid, Dubai, Dubai, 116656

Guests rated this location 6.7/10

Explore the area

  • Popular LocationAli bin Abi Talib Mosque19 min walk
  • Popular LocationDubai Creek19 min walk
  • Popular LocationDubai Cruise Terminal10 min drive
  • AirportDubai (DXB-Dubai Intl.)17 min drive

Room options

About this area

Dubai

The Canvas Dubai - MGallery Hotel Collection is located in Bur Dubai, a neighbourhood in Dubai, and is near the airport and near a metro station. BurJuman Mall and Gold Souk are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Dubai Creek and La Mer North Beach. Dubai Garden Glow and Museum of the Future are also worth visiting. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • Ali bin Abi Talib Mosque - 19 min walk
  • Dubai Creek - 19 min walk
  • The Dubai Heritage Village - 3 min drive
  • Dubai Museum - 9 min drive
  • Dubai Cruise Terminal - 10 min drive

Getting around

  • Sharaf DG Station - 16 min walk
  • Dubai (DXB-Dubai Intl.) - 17 min drive

Restaurants

  • Rolla Residence Dubai - 5 min walk
  • Prabhu's - 6 min walk
  • مطعم جازيبو - 7 min walk
  • Kohinoor - 2 min walk
  • Indian Coffee House Dubai - 4 min walk

About this property

The Canvas Dubai - MGallery Hotel Collection

5-star luxury hotel near Dubai Mall
Located close to Dubai Museum and BurJuman Mall, The Canvas Dubai - MGallery Hotel Collection provides a terrace, a cafe and a hair salon. For some rest and relaxation, visit the sauna or steam room, and indulge in a deep-tissue massage, aromatherapy or a manicure/pedicure. Enjoy Indian cuisine, brunch, and happy hour at the two on-site restaurants. In addition to dry cleaning/laundry services and 2 bars, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An outdoor pool with sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • Continental breakfast (surcharge), express check-out and massage treatment rooms
  • A lift, a front desk safe and a 24-hour front desk
  • Guest reviews say great things about the breakfast
Room features
All 164 rooms offer comforts, such as 24-hour room service and premium bedding, as well as perks, such as laptop-friendly workspaces and air conditioning. Guest reviews highly rate the size rooms at the property.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Rainfall showers, free toiletries and hairdryers
  • HDTVs with cable channels
  • Separate sitting areas, daily housekeeping and desks

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

Arabic, English, Filipino, French, German, Hindi, Indonesian, Italian, Malay, Russian, Thai, Urdu

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site

Food and drink

  • Continental breakfast available for a fee daily 6:30 AM–10:30 AM: AED 80 for adults and AED 60 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Azalya Restaurant
  • Signature Sanjeev Kapoor
  • Alfonxo
  • Estrellas Skyline Lounge

Things to do

  • Fitness centre
  • Outdoor pool
  • Sauna
  • Spa services
  • Steam room

Family friendly

  • Free children's club
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Meeting rooms - 2

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Couples treatment room(s)
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • Wheelchair-accessible path to lift

More

  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Towels

Entertainment

  • TV channels
  • LED TV

Food and drink

  • Champagne service
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Renovations and closures

The following facilities or services will be unavailable from March 4 2023 to March 12 2023 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 157.5 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately AED 80 for adults and from AED 60 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 157.5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Pool access available from 8 AM to 7 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the swimming pool, health club or fitness facility, while guests under 17 years old are only allowed in the swimming pool, health club and fitness facility with adult supervision

Property is also known as

Dubai Melia
Canvas Hotel Dubai MGallery Sofitel
Melia Hotel Dubai
Canvas Hotel MGallery Sofitel
Canvas Dubai MGallery Sofitel
Canvas MGallery Sofitel
The Canvas Hotel Dubai MGallery
The Canvas Dubai - MGallery Hotel Collection Hotel
The Canvas Dubai - MGallery Hotel Collection Dubai
The Canvas Dubai - MGallery Hotel Collection Hotel Dubai

Frequently asked questions

Does The Canvas Dubai - MGallery Hotel Collection have a pool?

Yes, this property has an outdoor pool. Pool access is from 8 AM to 7 PM. The swimming pool will be unavailable from March 4 2023 until March 12 2023 (dates subject to change).

How much does it cost to stay at ?

As of 2 Apr 2023, prices found for a 1-night stay for 2 adults at on 16 Apr 2023 start from ₹7,383.62, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Canvas Dubai - MGallery Hotel Collection pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Canvas Dubai - MGallery Hotel Collection?

Self-parking and valet parking are free at this property.

What time is check-in at The Canvas Dubai - MGallery Hotel Collection?

Check-in begins at 2:00 PM.

What time is check-out at The Canvas Dubai - MGallery Hotel Collection?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is The Canvas Dubai - MGallery Hotel Collection located?

Located in Bur Dubai, this luxury hotel is within 2 mi (3 km) of Dubai Museum, BurJuman Mall and Dubai Creek. Gold Souk and La Mer North Beach are also within 3 mi (5 km). Sharaf DG Station is 16 minutes by foot and Al Ghubaiba Station is 17 minutes.

Can I cancel my reservation for free at The Canvas Dubai - MGallery Hotel Collection and receive a full refund?

Yes, The Canvas Dubai - MGallery Hotel Collection offers free cancellation on select room rates, because flexibility matters! Please refer to The Canvas Dubai - MGallery Hotel Collection cancellation policy on our site for more details about any exclusions or requirements.

Reviews

8.0

Very good

Rating 10 - Excellent. 461 out of 1001 reviews" "
" "10 - Excellent 46%
Rating 8 - Good. 301 out of 1001 reviews" "
" "8 - Good 30%
Rating 6 - Okay. 108 out of 1001 reviews" "
" "6 - Okay 11%
Rating 4 - Poor. 61 out of 1001 reviews" "
" "4 - Poor 6%
Rating 2 - Terrible. 70 out of 1001 reviews" "
" "2 - Terrible 7%

8.4/10

Cleanliness

8.5/10

Staff & service

8.1/10

Amenities

8.2/10

Property conditions & facilities

7.9/10

Eco-friendliness

Reviews

10/10 Excellent

Sheneek Marie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 5 nights in Mar 2023

4/10 Poor

Galina

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Horrible service
Stayed 3 nights in Mar 2023

2/10 Terrible

ahmed

Stayed 2 nights in Mar 2023

8/10 Good

Velma

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 9 nights. Overall our stay was great. The hotel was close to most attractions. My only issue is we had to request towels everytime housekeeping came.
Stayed 9 nights in Feb 2023

10/10 Excellent

AMITA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only stayed for a short period and like it overall. I liked the room, the ambiance, the roof top lounge and pool area. I had dinner at Signature by Sanjeev Kapoor. The food was acceptable but I expected better. The coffee maker in the room was not functioning but the problem was fixed rapidly.
Stayed 3 nights in Feb 2023

8/10 Good

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 2 nights in Feb 2023

10/10 Excellent

Dorice

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness. Recommendimg Myo for good cleaning job
Stayed 1 night in Feb 2023

10/10 Excellent

Raj

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb no words to describe.
Stayed 1 night in Feb 2023

2/10 Terrible

Nadeem

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Overcharged. Me a lot.
Stayed 2 nights in Feb 2023

8/10 Good

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Was raining when I arrived and couldn't see any of the attractions that I came to see. The next day I had to leave to board a cruise ship.
Stayed 2 nights in Jan 2023