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Grand Excelsior Hotel Bur Dubai

Star Rating
4 out of 5

Information

Reviews

3.5 / 5Good
221 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    BurJuman Mall
    19 min walk
  • Popular Location
    Dubai Museum
    2 min drive
  • Popular Location
    Grand Mosque
    3 min drive
  • Airport
    Dubai (DXB-Dubai Intl.)
    10 min drive

Choose dates to view prices

  • Deluxe Room

    Room Amenities

    • City view
    • Sleeps 4
    • 1 King Bed OR 2 Single Beds
    More details
  • Premium Room

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Family Room

    Room Amenities

    • City view
    • Sleeps 5
    • 1 Double Bed and 2 Single Beds
    More details
  • Executive Suite, 1 Bedroom

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Premium Suite, 1 Bedroom

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Premium Connecting 2 Bedroom Suite

    Room Amenities

    • Sleeps 8
    • 2 Single Beds and 2 King Beds
    More details

About this area

Dubai

Near a metro station, Grand Excelsior Hotel Bur Dubai is in Dubai's Bur Dubai neighbourhood, an area with good shopping. Dubai Cruise Terminal and Port Rashid are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit BurJuman Mall and Gold Souk. Check out an event or a game at Dubai Tennis Stadium, and consider making time for Dubai Aquarium & Underwater Zoo, a top attraction not to be missed.

Visit our Dubai travel guide

What's nearby

  • Popular Location
    BurJuman Mall - 19 min walk
  • Popular Location
    Dubai Museum - 2 min drive
  • Popular Location
    Grand Mosque - 3 min drive
  • Popular Location
    The Dubai Heritage Village - 3 min drive
  • Popular Location
    Dubai Cruise Terminal - 4 min drive

Getting around

  • Al Karama Station - 14 min walk
  • Dubai (DXB-Dubai Intl.) - 10 min drive

Restaurants

  • Where to eat
  • Docklands – Restaurant offering international cuisine. Serves breakfast, lunch and dinner.
  • AAngan – Restaurant offering Indian cuisine.
  • Soto Soto – Restaurant offering Italian cuisine. Serves lunch and dinner.

About this property

Grand Excelsior Hotel Bur Dubai

Along with 4 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Additionally, a nightclub, 7 bars/lounges and a health club are on-site. All 282 soundproofed rooms provide free WiFi, free wired Internet and 24-hour room service. For a bit of entertainment, LCD TVs come with satellite channels, and guests will also find coffee/tea makers and free newspapers.

Awards and affiliations

  • The property is a member of Preferred Hotels & Resorts.

Policies

Check-in

Check-in between 3:00 PM - 4 AM
Late check-in subject to availability
Express check-in

Special check-in instructions

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Check-out

Check-out before noon
Express check-out

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 125.0 per night.

Pets

  • Pets not allowed

Payment types at the property

Diners Club
Mastercard
American Express
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 15 for the first bedroom per night, and increases by AED 15 per night for each additional bedroom.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AED 75 for adults and AED 37.50 for children (approximately)
  • Airport shuttle fee: AED 100 per vehicle (one way)
  • Rollaway bed fee: AED 125.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guest rooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Grand Excelsior Hotel Bur Dubai
  • Grand Excelsior Hotel Bur
  • Grand Excelsior Bur Dubai
  • Grand Excelsior Bur
  • Excelsior Bur Dubai Dubai
  • Grand Excelsior Hotel Bur Dubai Hotel
  • Grand Excelsior Hotel Bur Dubai Dubai
  • Grand Excelsior Hotel Bur Dubai Hotel Dubai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self parking
  • Free valet parking
  • Free extended parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11 AM: AED 75 for adults and AED 37.50 for children
  • 4 restaurants and 4 coffee shops
  • 7 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa
  • Nightclub
  • Outdoor pool
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry-cleaning service
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Arabic
  • English
  • Farsi
  • Filipino
  • French
  • German
  • Hindi
  • Japanese
  • Russian
  • Urdu

Business services

  • Business centre
  • Computer station
  • Meeting rooms
  • Conference centre (34647 square feet of space)

Outdoors

  • BBQ grill(s)
  • Rooftop terrace

Spa

  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - swedish
  • Massage - Thai
  • Mud bath
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • bathtub or shower
  • Hairdryer

Entertainment

  • LCD TV
  • satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Phone
  • Safe
  • Soundproofing
  • Turndown service

Nearby things to do

Where to eat

  • Docklands – Restaurant offering international cuisine. Serves breakfast, lunch and dinner.
  • AAngan – Restaurant offering Indian cuisine.
  • Soto Soto – Restaurant offering Italian cuisine. Serves lunch and dinner.
5 - Excellent
57
4 - Good
72
3 - Okay
42
2 - Mediocre
32
1 - Poor
18
3.7
Cleanliness
3.7
Service and Staff
3.4
Amenities
3.5
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The jacuzzi in the bathroom tub did not work. Apart from that everything else was excellent. Definitely should be back again.

Stayed 3 nights in Oct 2019

4/5 Good

  • Liked: Staff & service, amenities

I booked this hotel because it was quite close to the airport and it offered great value for money. For less than £100 a night I got half board accommodation, the food and staff were excellent. A bit disappointed with the pool area as it only had 12 sun beds and 3 parasols. The rooms are a bit dated now and requires some maintenance, but I think that reflects in the price. Overall I enjoyed my stay.

Stayed 3 nights in Oct 2019

2/5

    This traveller didn’t leave comments with their review
    Stayed 1 night in Sep 2019

    3/5

      This traveller didn’t leave comments with their review
      Stayed 1 night in Sep 2019

      2/5

      • Disliked: Amenities, property conditions & facilities

      Food was expensive cleaning was so so breakfast was ok I did not enjoy much

      Stayed 9 nights in Aug 2019

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