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Carlton Downtown

Photo gallery for Carlton Downtown

Front of property
Terrace/patio
Egyptian cotton sheets, premium bedding, down duvets
Interior
Reception hall

Overview of Carlton Downtown

VIP Access

Carlton Downtown

4.0 star property

8.2/10 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
Sheikh Zayed Road, Dubai, 7143

Guests rated this location 9.0/10 - Wonderful

Explore the area

  • Popular LocationDubai International Financial Centre12 min walk
  • Popular LocationDubai Mall18 min walk
  • AirportDubai (DXB-Dubai Intl.)10 min drive
  • Popular LocationCity Walk11 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

About this area

Dubai

Carlton Downtown is located in Trade Center, a neighbourhood in Dubai, and is in a shopping district and near the airport. Travellers who have shopping on the agenda can visit Dubai Mall and Gold Souk, while those looking for another kind of activity may want to check out Dubai Cruise Terminal. Travelling with kids? Consider Museum of the Future and Dubai Aquarium & Underwater Zoo. Guests appreciate the hotel's convenience for public transportation: Financial Centre Station is 3 minutes on foot and Emirates Towers Station is 13 minutes.
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Map

What's nearby

  • Dubai International Financial Centre - 12 min walk
  • Dubai Mall - 18 min walk
  • Dubai Aquarium & Underwater Zoo - 19 min walk
  • City Walk - 11 min drive
  • Burj Khalifa - 12 min drive

Getting around

  • Financial Centre Station - 3 min walk
  • Dubai (DXB-Dubai Intl.) - 10 min drive

Restaurants

  • ستاربكس - 8 min walk
  • Piccolo Mondo - 9 min walk
  • ستاربكس - 9 min walk
  • Zaatar W Zeit - 11 min walk
  • Bentoya - 2 min walk

About this property

Carlton Downtown

4-star family-friendly hotel near Dubai Mall
Carlton Downtown is located close to Burj Khalifa, and provides a nightclub, a return airport shuttle and a poolside bar. Treat yourself to a manicure/pedicure, Ayurvedic treatments or a Thai massage at Kirana Spa, the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature international cuisine and al fresco dining. Yoga classes and Pilates classes are offered at the health club; Carlton Downtown also has a rooftop terrace, a cafe and a hair salon. In addition to dry cleaning/laundry services and 2 bars, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool with sunloungers
  • Free self-parking and valet parking
  • Limo/town car service, buffet breakfast (surcharge) and a free shopping centre shuttle
  • An outdoor tennis court, express check-out and a porter/bellboy
  • Guest reviews give top marks for the breakfast
Room features
All 357 rooms include comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and air conditioning. Guests reviews say good things about the spacious rooms at the property.
Extra conveniences in all rooms include:
  • Egyptian cotton sheets, Select Comfort beds and down duvets
  • Bathrooms with designer toiletries and deep-soaking baths
  • 22-inch LCD TVs with premium channels
  • Wardrobes/cupboards, separate sitting areas and free infant beds

Languages

Arabic, Croatian, English, Estonian, Filipino, French, Hindi, Indonesian, Italian, Romanian, Russian, Spanish, Swahili, Thai, Ukranian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free beach shuttle
  • Free shopping centre shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–11 AM: AED 79 for adults and AED 39.5 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Bayty
  • Deli Grind
  • Jimmy Wickets
  • Zephyr

Things to do

  • Fitness centre
  • Full-service spa
  • Nightclub
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Steam room
  • Tennis
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Pool sunloungers
  • Rooftop terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • In-room accessibility (selected rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Pillow menu
  • Premium bedding
  • Select comfort bed

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 22-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Early check-in subject to availability
Early check-in fee: 50 per cent of room rate
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: 50 per cent of room rate
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 157.0.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately AED 79 for adults and from AED 39.5 for children
  • Airport shuttle fee: AED 157 per vehicle (one-way)
  • Early check-in fee: 50 per cent of room rate (subject to availability)
  • Late check-out fee: 50 per cent of room rate (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Dubai Warwick Hotel
Hotel Warwick Dubai
Carlton Downtown Hotel
Warwick Dubai Hotel
Carlton Downtown Hotel Dubai
Carlton Downtown Dubai
Warwick Dubai
Warwick Hotel Dubai
Carlton Downtown Hotel
Carlton Downtown Dubai
Carlton Downtown Hotel Dubai

Frequently asked questions

Does Carlton Downtown have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at ?

As of 31 Mar 2023, prices found for a 1-night stay for 2 adults at on 2 Apr 2023 start from ₹6,555.28, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Carlton Downtown pet-friendly?

No, pets are not allowed at this property.

How much is parking at Carlton Downtown?

Self-parking and valet parking are free at this property.

What time is check-in at Carlton Downtown?

Check-in is from 2:00 PM - anytime. A 50% fee applies for early check-in (subject to availability).

What time is check-out at Carlton Downtown?

Checkout is at noon. Late check-out is available for a 50% fee (subject to availability).

Does Carlton Downtown provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AED 157 per vehicle applies.

Where is Carlton Downtown located?

This family-friendly Dubai hotel is located near the airport, within 1 mi (2 km) of Dubai International Financial Centre, Dubai Mall and Burj Khalifa. Dubai Aquarium & Underwater Zoo and Dubai Fountain are also within 2 miles (3 km). Financial Centre Station is only a 3-minute walk and Emirates Towers Station is 13 minutes.

Carlton Downtown Reviews

Carlton Downtown Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 459 out of 999 reviews" "
" "10 - Excellent 46%
Rating 8 - Good. 355 out of 999 reviews" "
" "8 - Good 36%
Rating 6 - Okay. 98 out of 999 reviews" "
" "6 - Okay 10%
Rating 4 - Poor. 47 out of 999 reviews" "
" "4 - Poor 5%
Rating 2 - Terrible. 40 out of 999 reviews" "
" "2 - Terrible 4%

8.5/10

Cleanliness

8.3/10

Staff & service

8.3/10

Amenities

8.3/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

mohammed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2023

8/10 Good

Max

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Interior and air ventilation to be upgrade
Stayed 4 nights in Mar 2023

10/10 Excellent

Tyrone A, Harker Heights

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dope property right in the heart of Downtown Dubai…
Stayed 3 nights in Feb 2023

10/10 Excellent

Surendra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Carlton Downtown was excellent, very nearer to all the attractions. Staff are fried and very prompt. Very neat and clean. Breakfast is excellent. I would recommend everyone this hotel.
Stayed 3 nights in Feb 2023

10/10 Excellent

Sandeep

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and friendly staff
Stayed 8 nights in Jan 2023

4/10 Poor

Boy

Travelled with family
Disliked: Staff & service
I book for 3 adults and 1 child but I dont get extra bed. No hot water for shower and they definitely need more staff. Service is terible

6/10 Okay

Nessren

2/10 Terrible

sayed

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting!
Hotel was very old and dirty. There was stains on our bed and couches and the bathroom was very rusty.
Stayed 2 nights in Dec 2022

10/10 Excellent

Demian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

10/10 Excellent

Hashem

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 4 nights in Oct 2022