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Citymax Bur Dubai

Photo gallery for Citymax Bur Dubai

In-room safe, individually furnished, desk, laptop workspace
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Terrace/patio
In-room safe, individually furnished, desk, laptop workspace

Overview of Citymax Bur Dubai

Citymax Bur Dubai

3.0 star property

7.4/10 Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
Kuwait Street Mankhool Area, Dubai

Guests rated this location 7.4/10 - Good

Explore the area

  • Popular LocationBurJuman Mall15 min walk
  • Popular LocationZabeel Park2 min drive
  • Popular LocationTextile Souk3 min drive
  • AirportDubai (DXB-Dubai Intl.)15 min drive

Room options

About this area

Dubai

Citymax Bur Dubai is located in Bur Dubai, a neighbourhood in Dubai, and is in a shopping district and near the airport. BurJuman Mall and Textile Souk are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit iFly Dubai. Looking to enjoy an event or a game while in town? See what's happening at Coca-Cola Arena or Dubai Tennis Stadium.
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Map

What's nearby

  • BurJuman Mall - 15 min walk
  • Zabeel Park - 2 min drive
  • Textile Souk - 3 min drive
  • Ali bin Abi Talib Mosque - 3 min drive
  • iFly Dubai - 3 min drive

Getting around

  • Sharaf DG Station - 14 min walk
  • Dubai (DXB-Dubai Intl.) - 15 min drive

Restaurants

  • برجر كنج - 5 min walk
  • Prabhu's - 7 min walk
  • Club Mint - 3 min walk
  • مطعم جازيبو - 6 min walk
  • The Huddle Sports Bar & Grill - 1 min walk

About this property

Citymax Bur Dubai

3-star hotel near Burj Khalifa
Located close to BurJuman Mall and iFly Dubai, Citymax Bur Dubai provides a poolside bar, a cafe and dry cleaning/laundry services. Be sure to enjoy a meal at any of the 3 on-site restaurants. In addition to a bar and a gym, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool with pool umbrellas
  • Buffet breakfast (surcharge), a lift and a gift shop
  • Multilingual staff, a billiards/pool table and free newspapers
  • Tour/ticket information, a 24-hour front desk and concierge services
  • Guest reviews give good marks for the breakfast, overall value and pool
Room features
All 691 individually furnished rooms boast thoughtful touches such as 24-hour room service and laptop-friendly workspaces, in addition to amenities such as free WiFi and air conditioning.
More conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and hairdryers
  • 32-inch HDTVs with satellite channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

Arabic, English, Filipino, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AED 40 for adults and AED 20 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • CityCafe
  • Claypot
  • Sizzling Wok

Things to do

  • Billiards/pool table
  • Fitness centre
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Lift
  • In-room accessibility
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

Policies

Check-in

Check-in from 2:00 PM - 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Per local law, all guests staying at this hotel must present a valid original passport, Emirates ID (for UAE residents), or original National ID card from the following GCC countries: Kuwait, Bahrain, Oman, Saudi Arabia, and Qatar.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 10.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately AED 40 for adults and from AED 20 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Noise-free guestrooms cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply
Children under 6 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Citymax
Citymax Bur Dubai
Citymax Dubai Bur
Citymax Hotel
Citymax Hotel Dubai Bur
Citymax Bur Dubai Hotel Dubai
Citymax Bur Dubai Hotel
Citymax Bur Hotel
Citymax Bur
Citymax Bur Dubai Hotel
Citymax Bur Dubai Dubai
Citymax Bur Dubai Hotel Dubai

Frequently asked questions

Does Citymax Bur Dubai have a pool?

Yes, this property has an outdoor pool.

Is Citymax Bur Dubai pet-friendly?

No, pets are not allowed at this property.

How much is parking at Citymax Bur Dubai?

Limited spots are available.

What time is check-in at Citymax Bur Dubai?

Check-in is from 2:00 PM - 2:00 AM.

What time is check-out at Citymax Bur Dubai?

Checkout is at noon.

Where is Citymax Bur Dubai located?

Located in Bur Dubai, this hotel is within 1 mi (2 km) of BurJuman Mall and Textile Souk. Dubai Museum and iFly Dubai are also within 2 mi (3 km). Sharaf DG Station is 14 minutes by foot and ADCB Station is 15 minutes.

Can I cancel my reservation for free at Citymax Bur Dubai and receive a full refund?

Yes, Citymax Bur Dubai offers free cancellation on select room rates, because flexibility matters! Please refer to Citymax Bur Dubai cancellation policy on our site for more details about any exclusions or requirements.

Citymax Bur Dubai Reviews

Citymax Bur Dubai Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 194 out of 941 reviews" "
" "10 - Excellent 21%
Rating 8 - Good. 391 out of 941 reviews" "
" "8 - Good 42%
Rating 6 - Okay. 243 out of 941 reviews" "
" "6 - Okay 26%
Rating 4 - Poor. 64 out of 941 reviews" "
" "4 - Poor 7%
Rating 2 - Terrible. 49 out of 941 reviews" "
" "2 - Terrible 5%

7.8/10

Cleanliness

7.3/10

Staff & service

6.9/10

Amenities

7.3/10

Property conditions & facilities

7.1/10

Eco-friendliness

Reviews

2/10 Terrible

Shane

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like the staff at all

2/10 Terrible

Bahaa

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad experience, very low quality services, very dirty rooms, it is good for labors only with all my respect to labors but i felt i am staying somewhere in industrial area building where bad smells and people with slipers around and in lobby guys put their naked legs up infront of people. And it is cery expensive for such level of quality. I DON'T ADVICE ANYONE TO TRY IT.
Stayed 2 nights in Oct 2022

6/10 Okay

Ahmad

Business traveller
Disliked: Staff & service
Stayed 1 night in Oct 2022

6/10 Okay

Nageswar

Stayed 7 nights in Oct 2022

2/10 Terrible

Raed, Toronto

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

Ruslan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Mrs. Li at the reception was really nice. Also special thanks to our housekeeper Mr. Ramjan. I like this hotel m very much.
Stayed 1 night in Oct 2022

8/10 Good

Syed Masoom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Satisfactory
Stayed 5 nights in Sep 2022

6/10 Okay

Mohammad

Business traveller
Disliked: Staff & service
Good location, but very poor service!
1) check in service is very slow 2) no concierge service! 3) operator / help line doesn’t response until you call 10 times for two hours! 4) breakfast arrangement very ordinary Won’t be my choice ever again!
Stayed 2 nights in Oct 2022

8/10 Good

Abdulrazak

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all is a good option to stay again and again
Stayed 10 nights in Sep 2022

6/10 Okay

Amit

Business traveller
Disliked: Property conditions & facilities
House keeping was not cleaning the room well. Most days they used to forget the towels or something. Towels were having hole in it.
Stayed 5 nights in Aug 2022