Outdoor pool, open 7:00 AM to 8:00 PM, pool umbrellas, pool loungers
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Reviews of Sheraton Sharjah Beach Resort & Spa

5 out of 5
Sheraton Sharjah Beach Resort & Spa
Al Muntazah Street, Sharjah

Reviews

8.8

Excellent

Rating 10 - Excellent. 235 out of 433 reviews" "
Rating 8 - Good. 135 out of 433 reviews" "
Rating 6 - Okay. 35 out of 433 reviews" "
Rating 4 - Poor. 17 out of 433 reviews" "
Rating 2 - Terrible. 11 out of 433 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Shamim

Travelled with group
Liked: Cleanliness
Disliked: Amenities
i liked the location at sheraton but i did not like the food at breakfast . no variation at all same same and the indian corner was not very nice
Stayed 5 nights in Apr 2024
Response from Hotel Management on 7 May 2024
Dear Shamim,We sincerely appreciate you sharing your experience with us. Your feedback is invaluable in our pursuit of excellence. While we are delighted to know that you enjoyed the location of the Sheraton Sharjah Beach Resort & Spa, we are truly sorry to hear that other elements fell short of your expectations. Please accept our sincerest apologies for any inconvenience caused by the limited breakfast options. Your comments have been duly noted, and we are committed to addressing them to ensure a more enriching experience for all our guests. It would be our utmost pleasure to welcome you back in the future and showcase the improvements we have made based on your valuable feedback.Best regards,Hotel Management

10/10 Excellent

Ahmad, Beckley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Apr 2024
Response from Hotel Management on 13 Apr 2024
Dear Ahmad,Thank you for choosing Sheraton Sharjah Beach Resort & Spa and leaving us a 5-star rating! We are delighted to hear that you enjoyed your staying with us.We look forward to welcoming you back!Best Regards,Hotel Management

4/10 Poor

Fekrat

Disliked: Staff & service, property conditions & facilities
It should be 3 stars only
Stayed 6 nights in Feb 2024
Response from Sheraton Sharjah Beach Resort & Spa on 28 Feb 2024
Dear Mr. Fekrat,Thank you for taking the time to share your feedback with us.Allow us to take this opportunity to apologize for any inconvenience caused during your stay. It is always our highest priority to ensure that all expectations are met, and we deeply regret that we could not meet yours. Should you wish to provide us with more details or further discuss your experience, please feel free to contact the hotel directly at 065630000. We hope that you will give us the opportunity to welcome you to our hotel once again.Best regards,Hotel Management

2/10 Terrible

Victor

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Unprofessional staff charge my credit card multiple times get my credit card blocked not even say sorry give not respectful attitude charge card double amounts and explain nothing very disappointed
Stayed 14 nights in Feb 2024
Response from Sheraton Sharjah Beach Resort & Spa on 1 Mar 2024
Dear Victor,Thank you for taking the time to share your experience with us. We appreciate your feedback as it allows us to continuously improve our services.As per our standard protocol and due to high occupancy levels, we pre-authorize all bookings to ensure they are guaranteed 24 hours prior to arrival. However, the original credit card you used for booking through Expedia was declined.Apart from the payment you made upon arrival, no extra amount was held on your credit card.We sincerely apologize for any inconvenience or misunderstanding you may have experienced during your visit.If you have any further concerns or questions, please do not hesitate to reach out to us directly. We value your patronage and hope to have the opportunity to welcome you back in the future.Best regards,Hotel Management

4/10 Poor

lyubov, Chester

Travelled with family
its nice property the shoreline but needs update
Stayed 5 nights in Feb 2024
Response from Sheraton Sharjah Beach Resort & Spa on 26 Feb 2024
Dear Ms. Lyubov,We sincerely appreciate your feedback and apologize for any inconvenience you may have experienced during your stay.To ensure that we fully understand your concerns and address them appropriately, we kindly request you to contact our hotel directly at the following number: 065630000. We would like to listen to your feedback in detail.Best regards,Hotel Management

2/10 Terrible

saqib

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Damaged my bag
The staff has damaged my new luggage bag and are only offering me bonvoy points, I don’t need points as I don’t plan any holidays for a few years. Damaged the bag in front of me by forcing it into a tight space, even though I said please don’t put it there as it won’t fit. The manager is not helpful at all with the situation. We have been emailing back and forth and he won’t give me anything but points. He is forcing points on me when I don’t need them. I asked for a replacement bag or fix my damaged bag, but they are very unhelpful. I’m extremely saddened by the managers choice of discrepancies. I will not recommend this hotel.
Stayed 5 nights in Jan 2024
Response from Sheraton Sharjah Beach Resort & Spa on 12 Feb 2024
Dear Mr. Saqib,Thank you for your valuable feedback.Allow us to take this opportunity to apologize for the inconvenience caused during your stay. It is always our highest priority to ensure that all expectations are met, and we deeply regret that we could not meet yours.Our Front Office team is in contact with you and working towards resolving the issue to your satisfaction.Best Regards,Hotel Management

10/10 Excellent

Rania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the lady on our last day want us to pay for breakfast which we left around 330am and breakfast won’t open until 6am. I kept telling her that we are leaving 3 hrs before breakfast time. Why should I pay for the food we won’t be there to eat? She was very rude about it too.
Stayed 9 nights in Dec 2023
Response from Sheraton Sharjah Beach Resort & Spa on 31 Jan 2024
Dear Ms. Rania,Thank you for reaching out to us and for your valuable feedback.Allow us to take this opportunity to apologize for the inconvenience caused during your stay. It is always our highest priority to ensure that all expectations are met, and we deeply regret that we could not meet yours. Rest assured that we will thoroughly investigate this matter.We sincerely appreciate your understanding, and we hope to have the opportunity to welcome you again in the future, providing you with an enhanced and more comfortable stay.Best Regards,Hotel Management

10/10 Excellent

Ishwari

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jan 2024
Response from Sheraton Sharjah Beach Resort & Spa on 30 Jan 2024
Dear Ishwari,Thank you very much for leaving us a 5-star rating! We hope to welcome you back for another stay in the near future.Best Regards,Hotel Management

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Sheraton Sharjah Beach Resort & Spa on 31 Oct 2023
Dear Guest,Thank you for leaving us a positive rating! We look forward to having you stay with us again soon.Best Regards,Hotel Management

10/10 Excellent

sincy

Travelled with group
Liked: Amenities
Stay was perfect,
Stayed 1 night in Oct 2023
Response from Sheraton Sharjah Beach Resort & Spa on 31 Oct 2023
Dear Guest,Thank you very much for leaving us a 5-star rating! We hope to welcome you back for another stay in the near future.Best Regards,Hotel Management

6/10 Okay

Khaled

Travelled with family
Liked: Staff & service, property conditions & facilities
Needs renovation of the rooms
Stayed 3 nights in Sep 2023
Response from Sheraton Sharjah Beach Resort & Spa on 20 Sept 2023
Dear Mr. Khaled,Thank you for choosing to stay with us and for sharing your feedback. We will pass on the comments to the relevant team.Best regards,Hotel Management

10/10 Excellent

Ahmed

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
keep up the good work of hospitality
Stayed 1 night in Jun 2023
Response from Sheraton Sharjah Beach Resort & Spa on 27 Jul 2023
Dear Ahmed,First and foremost, please allow us to extend our sincerest apologies for the delayed response to your kind and generous review. Rest assured, it will be shared with our entire team, as it serves as a great source of motivation and inspiration to continue delivering exceptional guest experiences.Once again, thank you! We look forward to welcoming you back in the near future and creating more wonderful memories together.Best Regards,Hotel Management

6/10 Okay

Hossein

Liked: Cleanliness, staff & service
Honestly really disappointed by Sheraton. Won't call it 5 starts hotel. The reception people could have been more friendly. All the other staff was friendly and helpful. Breakfast was okay, but definitely not the price. Busy hotel, we paid for the supreme King with balcony and sea view, but we didn't get it and had to fight for it, which was really odd. I understand if it was a special request, but we already paid for that future. We got a decent room after telling him we would cancel if we didn't get that room. I also asked to add my points; they took my Marriott membership number, but nothing was added.
Stayed 2 nights in Apr 2023

10/10 Excellent

RAJEEV

Stayed 1 night in Mar 2023
Response from Sheraton Sharjah Beach Resort & Spa on 25 May 2023
Dear Mr. Rajeev, Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!Best regards,Hotel management

8/10 Good

latesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Average
Very less option for vegetarians food
Stayed 1 night in Feb 2023
Response from Sheraton Sharjah Beach Resort & Spa on 7 Mar 2023
Dear Latesh,Thank you for reaching out to us and for your valuable feedback.We offer a variety of cuisines at our main restaurant, including vegetarian choices. Also, our managers are more than ready to assist with any request. However, we are very sorry that we could not meet your expectations. We do hope to welcome you to our hotel once again in the not-too-distant future.Best Regards,Hotel Management

10/10 Excellent

syed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place to stay
I dealt with manager Essam, who was very cooperative and helpful, stay was amazing and enjoyable.
Stayed 2 nights in Feb 2023
Response from Sheraton Sharjah Beach Resort & Spa on 28 Feb 2023
Dear Syed,Greetings from the Sheraton Sharjah Beach Resort & Spa!Thank you for choosing to stay with us and for taking the time to share your valuable feedback. We take this opportunity to express our sincere appreciation for your encouraging words with regards to the services provided by our colleague Essam. Your feedback is highly appreciated, and it serves as an inspiration for us to continue providing our valuable guests, such as you, with the highest quality of service.We are delighted to hear that you had an enjoyable stay with us, and we look forward to welcoming you back to the Sheraton Sharjah!Best regards,Hotel Management

10/10 Excellent

syed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Manage named Essam Was very cooperative and friendly
Stayed 1 night in Feb 2023
Response from Sheraton Sharjah Beach Resort & Spa on 28 Feb 2023
Dear Syed,Thank you for staying with us and for your valuable feedback.We look forward to welcoming you back!Best RegardsHotel Management

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Sheraton Sharjah Beach Resort & Spa on 20 Feb 2023
Dear Robert,Thank you for staying with us and for your positive rating!

10/10 Excellent

Luba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful facilities, beautiful!!!! Amazingly welcoming staff, great service, delicious restaurants, spa, pool, beach, so immaculately clean! 20 min from Dubai
Stayed 13 nights in Jan 2023
Response from Sheraton Sharjah Beach Resort & Spa on 27 Jan 2023
Dear Ms. Luba,Greetings from the Sheraton Sharjah Beach Resort & Spa!Thank you for choosing to stay with us and for taking the time to share your valuable feedback. We take this opportunity to express our sincere appreciation for your encouraging words with regards to the services provided by our staff. We are delighted to know that you have enjoyed your experience at the restaurant, spa, pool, and beach.Your feedback is highly appreciated, and it serves as an inspiration for us to continue providing our valuable guests, such as you, with the highest quality of service.We are happy to hear that you had a wonderful stay with us, and we look forward to welcoming you back to the Sheraton Sharjah!Best regards,Hotel Management

10/10 Excellent

Luba

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved EVERYTHING. Staff friendliness and heartfelt welcoming attitude is beyond anything we’ve ever seen anywhere in the world. Exquisitely beautiful facilities, immaculate cleanliness, delicious food, amazing spa to name a few… you got to visit this awesome place to experience what we have.
Response from Sheraton Sharjah Beach Resort & Spa on 25 Jan 2023
Dear Luba,Greetings from the Sheraton Sharjah Beach Resort & Spa!Thank you for choosing to stay with us and for taking the time to share your valuable feedback. We are delighted to know that you have enjoyed your experience at the hotel.Your feedback is highly appreciated, and it serves as an inspiration for us to continue providing our valuable guests, such as you, with the highest quality of service.We are happy to hear that you had a wonderful stay with us, and we look forward to welcoming you back to the Sheraton Sharjah!Best regards,Hotel Management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay in sunny Sharjah.
Wonderful stay in sunny Sharjah.
Stayed 3 nights in Dec 2022
Response from Sheraton Sharjah Beach Resort & Spa on 6 Jan 2023
Dear guest,Thank you for staying with us! We appreciate your feedback!Best Regards,Hotel Management

8/10 Good

sulay

Stayed 3 nights in Oct 2022

10/10 Excellent

Habiba

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Overall an amazing experience with friendly staff, clean and close to the shops and corniche. Definitely recommend it especially for families.
Stayed 2 nights in Aug 2022
Response from Dany Dagher on 24 Aug 2022
Thank you for choosing to stay at Sheraton Sharjah Beach Resort & Spa. As well thank you for taking the time to share your valuable feedback with us. Your feedback is highly appreciated and it is also an incentive for us to continue to work to improve the quality of our services continuously. We are glad to hear that you had an excellent stay with us and we look forward to welcoming you back at the Sheraton Sharjah!

10/10 Excellent

Fanli

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022
Response from Dany Dagher on 24 Aug 2022
Thank you for choosing to stay at Sheraton Sharjah Beach Resort & Spa. As well thank you for your perfect rating! We are glad to know that you had an excellent stay with us and we look forward to welcoming you back at the Sheraton Sharjah!

10/10 Excellent

A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect
Stayed 4 nights in Jun 2022
Response from Dany Dagher on 24 Aug 2022
Thank you for choosing to stay at Sheraton Sharjah Beach Resort & Spa. As well thank you for taking the time to share your valuable feedback with us. Your feedback is highly appreciated and it is also an incentive for us to continue to work to improve the quality of our services continuously. We are glad to hear that you had an excellent stay with us and we look forward to welcoming you back at the Sheraton Sharjah!

8/10 Good

Medhat

Stayed 1 night in Jun 2022
Response from Dany Dagher on 24 Aug 2022
Thank you for choosing to stay at Sheraton Sharjah Beach Resort & Spa. As well thank you for taking the time to rate us. We are glad to know that you had an excellent stay with us and we look forward to welcoming you back at the Sheraton Sharjah!

10/10 Excellent

Olukayode

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best beach by far
Stayed 2 nights in Apr 2022
Response from Dany Dagher on 24 Aug 2022
Thank you for choosing to stay at Sheraton Sharjah Beach Resort & Spa. As well thank you for taking the time to share your valuable feedback with us. Your feedback is highly appreciated and it is also an incentive for us to continue to work to improve the quality of our services continuously. We are glad to hear that you had an excellent stay with us and we look forward to welcoming you back at the Sheraton Sharjah!

8/10 Good

Dib

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from Yulia on 5 Apr 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Yasser

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bliss
From check in to check out everything was perfect with bliss. A big thank you to Mr. Karem Ahmed who made sure our stay was comfortable. A big thank you to Mrs. Aleyssia the receptionist who checked us in and did so without delay. A big thank you to Mr. Mohammed at the pool bar who made us amazing drinks.
Stayed 1 night in Mar 2022

4/10 Poor

Albert, London

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 7 nights in Mar 2022
Response from Dany Dagher on 24 Aug 2022
Thank you for reaching out to us and for your valuable rating. Please accept our sincerest apologies for the inconvenience caused during your stay. Please let us know how we can improve our services and we will try our best to avoid any inconvenience in the future. We hope to have the opportunity to welcome you to our hotel once again in the not too distant future.

10/10 Excellent

Mahmoud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel I’ve ever stayed at.
This hotel is amazing from the outside in. Everything top of the line. Unfortunately, we didn’t get to spend time there. We only slept at the hotel. I wish we could have used the pool and beach. It was beautiful.
Stayed 4 nights in Mar 2022
Response from Best regards, Dany Dagher General Manager on 22 Mar 2022
Dear Mahmoud, Warmest greetings from Sheraton Sharjah Beach Resort and Spa! Thank you for choosing to stay at Sheraton Sharjah Beach Resort & Spa. As well thank you for taking the time to share your valuable feedback with us. Your feedback is highly appreciated and it is also an incentive for us to continue to work to improve the quality of our services continuously. We are glad to hear that you had an excellent stay with us and we look forward to welcoming you back at the Sheraton Sharjah!

10/10 Excellent

khusan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very best hotel
Very good hotel I really liked it .The manager Hassan Ayad helped to solve all the problems. I will always stay in this hotel .
Stayed 1 night in Jan 2022

10/10 Excellent

Patience

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful, nice staffs, we enjoyed our stay. Will be booking again when I go to Dubai.
Stayed 5 nights in Mar 2022
Response from Yulia on 22 Mar 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely beach resort hotel
Really nice resort hotel in Sharjah with a lovely pool and private beach. Service in the hotel was excellent and the room was large and comfortable. Breakfast was good and the cakes in the cafe really nice. The only niggle was a very loud call to prayer from the adjacent mosque that woke me up early in the morning but outside the hotel’s control. Overall an enjoyable 1 night stay.
Stayed 1 night in Feb 2022
Response from Dany Dagher on 1 Mar 2022
Dear David, Warmest greetings from Sheraton Sharjah Beach Resort and Spa! Thank you for choosing to stay at Sheraton Sharjah Beach Resort & Spa. As well thank you for taking the time to share your valuable feedback with us. Your feedback is highly appreciated and it is also an incentive for us to continue to work to improve the quality of our services continuously. We are glad to hear that you had an excellent stay with us and we look forward to welcoming you back at the Sheraton Sharjah! Best regards, Dany Dagher General Manager

6/10 Okay

Jicheng

Liked: Cleanliness, staff & service
Nice hotel, the regular room is more valuable
Booked the superior king bedroom with balcony, did not realise there is connected room until a loud noise from next room, don't think the balcony is worth the extra fees, the food and facilities are great, 7/10 overall!
Stayed 1 night in Feb 2022
Response from Yulia on 21 Feb 2022
Dear Jicheng, Thank you for reaching out to us and for your valuable feedback. Please accept our sincerest apologies for the inconvenience caused during your stay. We have shared your feedback with our hotel team and will try our best to avoid recurrence of any such situation. We hope to have the opportunity to welcome you to our hotel once again in the not too distant future. Best of Regards, Dany Dagher General Manager

10/10 Excellent

salma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2022
Response from Yulia on 22 Mar 2022
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Kiera

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The resort itself is absolutely beautiful but the staff, especially Olesya is RUDE and arrogant. When I checked in, they assumed I couldn’t afford it (idk if it’s because of my skin color or age) and made me pay for the entire stay upfront before even charging me the deposit. Then they never gave me a welcome letter which has the hotel rules on it. As a result, I ordered food from a nearby restaurant and when it was delivered, I was scolded from THREE different staff members at the same time. While walking through the hotel, I was asked by quite a few staff members if I was a new employee (even in my bathing suit) rather than greeted as a guest. This was the most unwelcoming hotel I’ve ever stayed at. I ended up staying only one night and moving to a different hotel. I WOULD NOT recommend. Also, they advertise having drinks and a pool bar, but this is a DRY HOTEL. They don’t tell you until you get there that they don’t serve alcohol.
Stayed 3 nights in Nov 2021
Response from Dany on 13 Dec 2021
Dear Kiera, Thank you for reaching out to us and for your valuable feedback. Please accept our sincerest apologies for the inconvenience caused during your stay. We have shared your feedback with our hotel team and will try our best to avoid the recurrence of any such situation. We hope to have the opportunity to welcome you to our hotel once again in the not too distant future. Best regards, Dany Dagher General Manager

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Brilliant hotel, beautiful place and fantastic service.
Stayed 6 nights in Nov 2021
Response from Dany on 13 Dec 2021
Dear Matthew, Warmest greetings from Sheraton Sharjah Beach Resort and Spa! Thank you for choosing to stay at Sheraton Sharjah Beach Resort & Spa. As well thank you for taking the time to share your valuable feedback with us. Your feedback is highly appreciated and it is also an incentive for us to continue to work to improve the quality of our services continuously. We are glad to hear that you had an excellent stay with us and we look forward to welcoming you back to the Sheraton Sharjah! Best regards, Dany Dagher General Manager

10/10 Excellent

GARY

Liked: Cleanliness, staff & service, property conditions & facilities
Worth the trip
A first class hotel
Stayed 3 nights in Nov 2021
Response from Dany on 13 Dec 2021
Dear Gary, Greetings from Sheraton Sharjah Beach Resort and Spa Thank you for taking the time to share your valuable feedback with us. Your feedback is highly appreciated and inspires us to provide our guests with the greatest degree of comfort and satisfaction. Best regards, Dany Dagher General Manager

6/10 Okay

Janessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is well-sited and the rooms are above average. It is not well located if you want to see Dubai. As you would expect in the UAE staff are friendly and helpful. They are sometimes a bit ineffective though. The hotel is in an alcohol free area (Sharjah) so if you want to sip a cold beer or enjoy a cocktail by the sea not the place to be. (Just a short drive up the coast is Ajman which is not dry and probably has a prettier coast and has great hotels and bars.) However, the disappointing item was the food. Breakfast was OK but not exceptional. Dinner in the buffet was not what you would hope for on holiday. The selection was not very extensive and the selection was downmarket. For instance, one evening the main items were meatloaf and chicken burger. Doesn't seem upmarket to me. Given that the hotel is not near restaurants having the dinner option in the buffet is almost necessary, So instead of recommending eating out for dinner I recommend going to a different hotel.
Stayed 4 nights in Nov 2021
Response from Dany on 13 Dec 2021
Dear Janessa, Thank you for reaching out to us and for your valuable feedback. Please accept our sincerest apologies for the inconvenience caused during your stay. We have shared your feedback with our hotel team and will try our best to avoid the recurrence of any such situation. We hope to have the opportunity to welcome you to our hotel once again in the not too distant future. Best regards, Dany Dagher General Manager

6/10 Okay

Awadh

Stayed 1 night in Nov 2021

10/10 Excellent

Abu Zaid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Vacation
Wonderful experience during our stay when our room were upgraded to Presedential suite, thanks soo much to the receptionist Mr. Islam who kind heated to upgrade our room. Facility is superb. Check out was extended till 2pm.
Stayed 1 night in Sep 2021
Response from Dany Dagher on 31 Oct 2021
Dear Abu Zaid, warmest greetings from Sheraton Sharjah Beach Resort and Spa! Thank you for choosing to stay at Sheraton Sharjah Beach Resort & Spa. As well thank you for taking the time to share your valuable feedback with us. Your feedback is highly appreciated and it is also an incentive for us to continue to work to improve the quality of our services continuously. We are glad to hear that you had an excellent stay with us and we look forward to welcoming you back at the Sheraton Sharjah!

10/10 Excellent

ANNA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great stay, will be back!
The stay was wonderful! What a beautiful hotel. Great amenities and service 10/10
Stayed 2 nights in Sep 2021

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not a typical 5* you expect from Marriot
Disappointing! Hotel is 5 star but rooms are more like 3 star they are tired and dated. Tiny window in both rooms. Shower had mould & mildew and a pungent damp smell. Breakfast was a mess don't waste your money completely disorganised and zero customer service in fact the restaurant manager was telling guests off. The Staff all seemed tired and unhappy yawning continuously. Building from outside is beautiful buts that's all. It's advertised as Sharjah but it's actually more Ajman, not near the city centre!
Stayed 1 night in Sep 2021
Response from Dany Dagher on 31 Oct 2021
Dear Guest, thank you for reaching out to us and for your valuable feedback. Please accept our sincerest apologies for the inconvenience caused during your stay. We have shared your feedback with our hotel team and will try our best to avoid recurrence of any such situation. We hope to have the opportunity to welcome you to our hotel once again in the not too distant future.

10/10 Excellent

hanif,

Liked: Cleanliness, staff & service
Very good n nice
Stayed 5 nights in Sep 2021
Response from Dany Dagher on 31 Oct 2021
Dear Hanif, warmest greetings from Sheraton Sharjah Beach Resort and Spa! Thank you for choosing to stay at Sheraton Sharjah Beach Resort & Spa. As well thank you for taking the time to share your valuable feedback with us. Your feedback is highly appreciated and it is also an incentive for us to continue to work to improve the quality of our services continuously. We are glad to hear that you had an excellent stay with us and we look forward to welcoming you back at the Sheraton Sharjah!

10/10 Excellent

Ma Theresa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Sheraton Sharjah Team on 1 Aug 2021
Dear Guest, Greetings from Sheraton Sharjah Beach Resort and Spa Thank you for taking the time to share your valuable feedback with us. Best regards, Dany Dagher General Manager

10/10 Excellent

Katherine

Stayed 2 nights in Jul 2021
Response from Sheraton Sharjah Beach Resort & Spa Team on 7 Jul 2021
Dear Guest, Thank you for taking the time to submit your valuable feedback to us. Best regards, Dany Dagher General Manager

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
bad housing
The front of any hotel is the reception desk. Unfortunately, there are only two, and this does not reflect the hotel's interest in guests due to crowding and not serving them properly. Secondly, an amount of 500 dirhams was taken as a guarantee, and in most hotels that provide snacks or drinks in the hotel are the ones who take this amount, but the hotel does not have this matter in the room, and an amount was paid for something that does not exist and is not convincing at all.
Stayed 1 night in Jun 2021
Response from Sheraton Sharjah Team on 30 Jun 2021
Dear Guest, Greetings from Sheraton Sharjah Beach Resort and Spa Thank you for taking the time to share your valuable feedback with us. Your feedback is highly appreciated and we will pass on your comments to the relevant departments. Best regards, Dany Dagher General Manager

10/10 Excellent

Verified traveller

Stayed 3 nights in Jun 2021
Response from Sheraton Sharjah Beach Resort & Spa Team on 7 Jul 2021
Dear Guest, Thank you for taking the time to submit your valuable feedback to us. Best regards, Dany Dagher General Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, friendly staff, amazing beach and pool
Stayed 2 nights in May 2021
Response from Sheraton Sharjah Team on 17 May 2021
Dear Guest, Greetings from Sheraton Sharjah Beach Resort and Spa Thank you for taking the time to share your valuable feedback with us. Your feedback is highly appreciated and inspires us to provide our guests with the greatest degree of comfort and satisfaction. Best regards, Dany Dagher General Manager