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"Clean large condo, a little dated but everything worked fine, liked having a safe in unit. All staff was wonderful. I’d definitely stay here again. "

"It was decorated like a beautiful sanctuary. I kept moving to different spots just to soak in all the lovely decor."

"Property is nice and clean employees very nice the only bad is this is the first resort where I stayed that check out is at 10am . Everywhere else is at 11am with some even at 12am"

"Location is beautiful. Staff were excellent, friendly and efficient. We had some minor issues at arrival which were promptly and generously resolved. Andrea went above and beyond!"

"The cleanliness, and atmosphere was amazing. The view from the balcony was amazing. "

"Great top of the line resort."

"We asked for and were told we had late checkout at 2:00. They couldn’t accommodate 4:00, but for a fee could do 2:00. I okayed the fee. We got back from our massage in our last day and were locked out. We wasted 30 minutes of our paid for extra time to go down to the front desk to get it straightened out. The when we were back in the room a housekeeper walked in on me- naked , just out of the shower. Not the best way to end our trip. "

"Our stay at the grand Naniloa was ok. I would say 3 stars. Not 4 and it wouldn't allow me to unclick that 1 star. Staff was great but the only down fall I really hated about staying here is because I feel they did not accommodate the guests parking at their property. Every parking stall in the property was only valid for valet parking which was $25. Can u imagine paying that for everyday of your stay. They make you park across the street in a remote empty parking area where there is low light...

"Good location, lot of restaurants and bars in walking distance. The only thing to complain is there is no sand beach nearby, we have to drive to the beaches. "

"Room was large and spacious. Walk in closet. Large HDTV. We got to see an endangered nene goose from our balcony! Only negatives about the room was shower/tub drain was very slow. The lights could have been brighter in the room. Palace tower, room 3269. PS My wife was distressed at the hungry kittens that appeared in the morning and evening begging to be fed. They should be taken to an animal shelter and not euthanized. The hotel staff was wonderful."