Search Beach Resorts & Hotels in Hawaii Island

"We were surprised to see cracked floor tile in the room, the bathroom had water damage and they painted over wall paper to cover it, the a/c was programes to go up in temperature every night, it was so bad that I had to wake up a 5:00am each day to lower the temperature and the worst part was when these issues were brought up management of the facility was totally unwilling to help or offer any type of credit. Do not stay at this place."

"Great air conditioner, very quit, and great view."

"Lovely rooms and friendly staff! Very tranquil and relaxing. The grounds are gorgeous and be sure to snorkel - great visibility!"

"Beautiful location."

"Every morning they had a different variety of breakfast foods to choose from. The staff was very friendly and always willing to help if needed. We used the hot tub almost every night after a long day at the beaches and it felt wonderful and was very clean."

"We arrived at 11:30 am which is too early to check in. However, we were able to get our room at that time. Unfortunately, the room had not been cleaned properly especially the bathroom which was gross. Staff was very responsive and offered to change the room or clean it again. As we had already unpacked (done before discovering the bathroom issue) we opted to keep the room. We were comped all breakfasts and parking for the duration of our stay (10 days). Hotel staff was great during our stay."

"Amazing staff - very helpful. Room was good."

"The staff were so nice, with so much aloha! We have never met nicer staff. But the property is definitely older, and apparently scheduled to be torn down, something to do with the land lease not being renewed & plans for a marina in this location. Our room on 1st floor was spotlessly clean, with many nice little touches by caring staff, pretty folded towels, and our room included a small fridge with a freezer. The room is older — painted cement blocks — think college dorm room. The sliding glass door on first floor to our lanai did not lock or even latch. And — there was no AC. There was a ceiling fan, & a nice big room fan. But no window except the sliding glass door, which we kept shut all night, & put things in front of, for security, with many homeless in the nearby park. It was hot & humid & miserable all night. I think if we could have had an open window, it might have helped. If you know what you are getting — painted cement block walls like a college dorm room, & no AC, only fans, & no way to leave a window open on first floor, & no elevator & no ramp even to wheel up luggage — but absolutely wonderful staff & spotlessly clean — including a tiny kitchenette — you can make a better decision. Perhaps 2nd floor rooms would be better. It wasn’t for us. But Aloha, to the wonderful staff … "

"The staff here is amazing and helped us with our needs "