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Outrigger Kona Resort and Spa

Photo gallery for Outrigger Kona Resort and Spa

Featured image
Beach nearby
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Balcony

Overview of Outrigger Kona Resort and Spa

Outrigger Kona Resort and Spa

4 out of 5
Guests rated this property 3.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
78-128 Ehukai Street, Kailua-Kona, HI, 96740

Explore the area

  • Popular LocationKona Country Club15 min walk
  • Popular LocationKaloko-Honokohau National Historical Park24 min drive
  • Popular LocationHawaii Gateway Energy Center28 min drive
  • AirportKailua-Kona, HI (KOA-Kona Intl.)33 min drive

Choose dates to view prices

About this area

Kailua-Kona

Located in Kailua-Kona, Outrigger Kona Resort and Spa is near the beach. The area's natural beauty can be seen at Keauhou Bay Beach and Kahalu'u Beach Park, while H.N. Greenwell Store Museum and Holualoa Gallery are cultural highlights. Travelling with kids? Consider Haleo Luau and Greenwell Farms. Spend some time exploring the area's activities, including whale watching.

What's nearby

  • Haleo Luau - 4 min walk
  • Keauhou Bay Beach - 8 min walk
  • Kona Country Club - 15 min walk
  • Kaloko-Honokohau National Historical Park - 24 min drive
  • Hawaii Gateway Energy Center - 28 min drive

Getting around

  • Kailua-Kona, HI (KOA-Kona Intl.) - 33 min drive

Restaurants

  • Where to eat
  • Wailele Cafe – Open daily.

About this property

Outrigger Kona Resort and Spa

Family-friendly hotel with full-service spa and restaurant
This smoke-free hotel features a full-service spa, a restaurant and an outdoor pool. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a coffee shop/café are on-site. All 508 rooms offer free WiFi, minibars and flat-screen TVs with cable channels. Guests will also find room service, premium bedding and coffee makers.
Outrigger Kona Resort and Spa offers 508 forms of air-conditioned accommodation which are accessible via exterior corridors, and features minibars and laptop-compatible safes. Beds feature premium bedding. 55-inch Flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

This Kailua-Kona hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a waterslide and an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, HO’OLA SPA. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a steam room.

The spa is open selected days.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of COVID-19 Health & Safety Standards (Hawai'i - USA)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (USD 25 per night; includes in/out privileges)
  • Valet parking on site (USD 35 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:00 AM–10:00 AM: USD 30 for adults and USD 15 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Arcade/games room
  • Designer shops
  • Ecotours
  • Full-service spa
  • Outdoor pool
  • Shopping

Family friendly

  • Arcade/games room
  • Children's games
  • Mini-fridge
  • Outdoor pool
  • Water slide

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (10000 square feet)
  • Meeting rooms 3

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Spa open selected days
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Grab bar in shower
  • Handrails in stairwells
  • Roll-in shower
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Couples dining
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • TV channels
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini fridge
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 34.41 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: USD 30 for adults and USD 15 for children (approximately)
  • Uncovered self-parking fee: USD 25 per night (in/out privileges)
  • Valet parking fee: USD 35 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International; cash is not accepted
Safety features at this property include a smoke detector and window guards

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Outrigger Kona Resort Spa
Outrigger Kona Spa Kailua Kona
Outrigger Kona Resort and Spa Hotel
Outrigger Kona Resort and Spa Kailua-Kona
Outrigger Kona Resort and Spa Hotel Kailua-Kona

Frequently asked questions

Overall score and ratings

3.4
Rating 5 - Excellent. 1 out of 5 reviews
5 - Excellent 20%
Rating 4 - Good. 1 out of 5 reviews
4 - Good 20%
Rating 3 - Okay. 2 out of 5 reviews
3 - Okay 40%
Rating 2 - Poor. 1 out of 5 reviews
2 - Poor 20%
Rating 1 - Terrible. 0 out of 5 reviews
1 - Terrible 0%

3.5/5

Cleanliness

3.6/5

Staff & service

3.4/5

Amenities

3.4/5

Property conditions & facilities

3/5 Okay

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Almost not allowed to check in and threatened with being quarantined. Stuck at check in for 30 mins, fully traumatized. I now suffer from PTSD
Stayed 1 night in Oct 2021

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Property is SUPER dated. There's a beautiful restaurant/bar overlooking the water....not open. clearly hasn't been open for a LONG time. One restaurant and pool bar, that are average at best, otherwise, you're driving to go anywhere else to do anything. Staff super nice, but property needs some serious updating. Sheets are rough, towels aren't fluffy and welcome to the 80's. Very reasonable price for an ocean view room, but be prepared for the trade offs: dated, limited dining options, nothing within walking distance
Stayed 5 nights in Oct 2021

5/5 Excellent

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Beautiful settings. Didn't like having to walk up to the hotel from the parking lot
Stayed 1 night in Sep 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds with exceptional amounts of gathering spaces underutilized in a pandemic.
Stayed 2 nights in Sep 2021

2/5 Poor

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not worth the money and needs to be updated
Stayed 2 nights in Aug 2021