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Outdoor pool
Desk, laptop workspace, iron/ironing board, free cots/infant beds
View from Room
32-inch flat-screen TV with cable channels

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationCoconut Island Park4 min walk
    Popular LocationLiliuokalani Park and Gardens6 min walk
    Popular LocationPort of Hilo7 min drive
    AirportHilo, HI (ITO-Hilo Intl.)7 min drive

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  • Standard Room, Garden View

    4.7/5 guest room rating

    Room amenities

    • 347 sq ft
    • Sleeps 4
    • 2 Double Beds OR 1 King Bed
    More detailsStandard Room, Garden View
  • Suite, 1 Bedroom, Garden View

    5/5 guest room rating

    Room amenities

    • 606 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsSuite, 1 Bedroom, Garden View
  • Junior Suite

    4.4/5 guest room rating

    Room amenities

    • 542 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsJunior Suite
  • Deluxe Room, Ocean View

    4.5/5 guest room rating

    Room amenities

    • 376 sq ft
    • Ocean view
    • Sleeps 4
    • 1 King Bed OR 2 Queen Beds
    More detailsDeluxe Room, Ocean View
  • Superior Room, Ocean View

    4.2/5 guest room rating

    Room amenities

    • 347 sq ft
    • Ocean view
    • Sleeps 4
    • 2 Double Beds OR 1 King Bed
    More detailsSuperior Room, Ocean View
  • Suite, 1 Bedroom, Ocean View

    5/5 guest room rating

    Room amenities

    • 748 sq ft
    • Ocean view
    • Sleeps 5
    • 2 Queen Beds
    More detailsSuite, 1 Bedroom, Ocean View

About this area

Hilo

Located in Hilo, Castle Hilo Hawaiian Hotel is next to a golf course and by the ocean. Hamakua Heritage Corridor and Hilo Art Museum are cultural highlights, and some of the area's attractions include Panaewa Rainforest Zoo and Mokupapapa Discovery Center. Pacific Tsunami Museum and Gilbert Carvalho Park are also worth visiting. Discover the area's water adventures with nearby kayaking, or enjoy the great outdoors with hiking/biking trails and mountain biking. Our guests appreciate the hotel's central and quiet location.
Visit our Hilo travel guide
View in a map
Popular Location

What's nearby

  • Coconut Island Park - 4 min walk
  • Liliuokalani Park and Gardens - 6 min walk
  • Panaewa Rainforest Zoo - 3 min drive
  • Wailoa Center - 3 min drive
  • Port of Hilo - 7 min drive

Getting around

  • AirportHilo, HI (ITO-Hilo Intl.) - 7 min drive

Restaurants

  • Where to eat
  • Queens Court Restaurant – Serves breakfast and dinner daily.
  • ICafe/Waioli Lounge – Serves light fare daily, happy hour available.

About this property

Castle Hilo Hawaiian Hotel

Bayside Hilo hotel in Keaukaha, near Port of Hilo
This hotel features a restaurant, an outdoor pool and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a coffee shop/café and a meeting room. All 286 rooms provide conveniences such as fridges and coffee makers, plus complimentary wireless Internet access and flat-screen TVs with cable channels. Other amenities available to guests include free local calls, hairdryers and ironing boards.
Castle Hilo Hawaiian Hotel offers 286 forms of accommodation with coffee/tea makers and a hairdryer. 32-inch Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Hilo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–9:30 AM: USD 26 for adults and USD 16 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • 18 holes of golf
  • Fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • 1 meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • 32-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in between 3:00 PM and anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Anyone traveling to Hawaii is required to have a government Safe Travels account and self-quarantine for 14 days. Beginning October 15, travelers who have proof of a negative COVID-19 test taken no more than 72 hours before arriving are exempt from quarantine.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per day.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 28.67 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Newspaper
  • Phone calls
  • In-room coffee
  • Parking
  • Additional inclusions

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 26 for adults and USD 16 for children (approximately)
  • Rollaway bed fee: USD 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - GE-189-318-3488-01
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Castle Hawaiian
Castle Hawaiian Hotel
Castle Hilo Hawaiian
Castle Hilo Hawaiian Hotel
Hilo Hawaiian Castle Hotel
Hilo Hawaiian Hotel
Hotel Castle Hilo Hawaiian
Hotel Hilo Hawaiian
Castle Hilo Hawaiian Hotel Hawaii
Hilo Hawaiian Hotel Hilo
Castle Hilo Hawaiian Hotel Hilo
Castle Hilo Hawaiian Hotel Hotel
Castle Hilo Hawaiian Hotel Hotel Hilo

Frequently asked questions

Can I cancel my reservation for free at Castle Hilo Hawaiian Hotel and receive a full refund?
Yes, Castle Hilo Hawaiian Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Castle Hilo Hawaiian Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Castle Hilo Hawaiian Hotel?
As of 24 Sep 2020, prices found for a 1-night stay for 2 adults at Castle Hilo Hawaiian Hotel on 27 Sep 2020 start from Rs12,783, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Castle Hilo Hawaiian Hotel have a pool?
Yes, this property has an outdoor pool.
Is Castle Hilo Hawaiian Hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Castle Hilo Hawaiian Hotel?
Self-parking is free at this property.
What time is check-in at Castle Hilo Hawaiian Hotel?
Check-in is from 3:00 PM to anytime.
What time is check-out at Castle Hilo Hawaiian Hotel?
Checkout is at noon.
Where is Castle Hilo Hawaiian Hotel located?
Located in Keaukaha, this golf hotel is 0.1 mi (0.1 km) from Hamakua Heritage Corridor and within 3 miles (5 km) of Port of Hilo and University of Hawaii at Hilo. Naniloa Country Club and Coconut Island Park are also within 5 minutes.
4.2
Very good
1,365 reviews
5 - Excellent
582
4 - Good
580
3 - Okay
155
2 - Poor
35
1 - Terrible
13

4.3/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.0/5

Property conditions & facilities

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
The grounds, lobby and rooms were exceptional. Would definitely stay there again, however, room ceiling had a long crack in the texture. Also vent for AC was in a fixed position, would have been nice to redirection air flow manually.
Stayed 3 nights in Jul 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Room was clean and nicely decorated. Staff was friendly and helpful. Will definitely stay here again
Stayed 1 night in Jun 2020

2/5 Poor

Stayed 6 nights in May 2020

4/5 Good

Stayed 15 nights in Dec 2019

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Sad face IconDisliked: Amenities
Stayed 10 nights in Feb 2020

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