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"Everyone was very nice and helpful. Area was always clean. We really loved how everything was accessible. Everything was walking distance, from our room, to the beach and to the restaurants what more can you ask. Although our room was located near the construction site, we didn't care for the noise because we were outside most of the time. Me and my husband really enjoyed our stay. We will definitely come back to this hotel. "

"There was a mix-up and our room was not available at check in. We were given a less of a room with a view overlooking the roof and parking lot. In exchange for the rest of our 6 day stay in there best accommodation a large suite with a large balcony over looking a 180 degree view of the ocean"

"Close to shopping, food, and the Queen Emma Bridge. Housekeeping needs improvement with replenishing washclothes and coffee, but staff were very friendly."

" The resort / hotel was well kept and the staff was great & the boat to the private island was convenient (go early to secure a shaded hut / chairs). If I had to leave a few critiques or suggestions on improvements, I would say the pool area where we stayed was a bit small and the check in process / customer service was a bit slow. Also, if you wished to use the gym you had to go to their other resort across the road. Shops are very close and some very good restaurants were within walking distance (felt very safe). "

"The hotel and amenity areas were clean and well maintained. Check in and out was easy and welcoming. Great location in the heart of Nassau. Very walkable to shops and restaurants. Really enjoyed the beach and swimming area. Beautiful sand beach and easy water entry. A private beach which was nice. Housekeeping staff work very hard and do a great job. Hot water takes a long time to arrive in the shower but it does come eventually. Wasted a lot of water in order to get hot water. A common complaint that has not been fixed is the poor quality of the food in the bar. Expensive and not good. Do not order calamari for example. Came as a clump of soggy undercooked breading. Bar service was excellent. This space could be a real jem if there was more focus on food preparation quality. Overall we had an enjoyable week. "

"Excellent property. Water rough on that area of condado beach but still beatiful and well appointed"

"Loved the location, walkable distance to many of the popular spots in Viejo San Juan. Has both a cafe and restaurant on property. "

"Rooms have good views "

"Everything was as I expected. Staff was polite and helpful. Room was clean and reason on arrival. Old San Juan experienced a long power outage, but the building maintained power, except for the elevator. It’s a small hotel, so the walk up the stairs was not bad. I would certainly book with them again. "