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"Very good service staff (particularly Lien Chau and Lien Nguyen) at the reception and the restaurant respectively. Both were polite, attentive, very helpful and pleasant. Overall a beautiful hotel at the top of a hill, easy walking distance to the town, not far from Sun Plaza where we took the train to cable car station. Just don't go to the peak on a public holiday as the queue is horrendous. We waited 5 hours just to get to the top!"

"A really nice resort with lovely staff, in a stunning location. "

"Nice vieof Mt Fuji from my room, close to train station (about eight minutes walk with lugguge). There is a minium stay to get room cleaning , otherwise, a 500 yan charge applied. However, toileries supply was enoough everyday."

"Great food, a bit too much walking between the buildings "

"So far so good but i will be better if have more ameties"

"Amazing onsen! I booked a room with a private open air onsen for end of March 2024 and was blown away at how nice my room and the entire hotel was. The facility was impeccable, food was good, staff was super nice and my room was so great. I was only there two nights and regret not staying longer. I will definitely come back to this onsen. Also, the surrounding was snowy and it snowed the second night, loved it! It felt great to relax outdoors in the warm water! Thank for Onsen staff for such...

"Very good stay"

"Satisfyed in general."

"Delightful resort surrounded by tropical jungle. The high elevation meant you could open the windows and just let the cool evening breezes carry the sounds of nature. The rooms were huge and service was excellent. The fixtures were dated however, but that's my only criticism."

"Jad is a wonderful manger "