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"Amazing service, room was very big and clean"

"Really Clean Rooms are really spacious and customer service really goog"

"The AC has only 3 settings and it was so hot even with the coolest setting. The tub is so high it’s difficult to get into. The rooms are so small we could not open our luggage. They also do not clean rooms or change sheets unless you stay over 3 days. The walls are very thin and you can hear what’s going on in other rooms and outside. "

"Clean room, friendly and polite staff."

"I liked every thing, breakfast was very good. The staff very nice. Nothing to complain. The hotel is well located."

"Good hotel. About 20 min walk from Shinjuku station. Nice modern and clean hotel."

"I found the property to be outdated. Hotel had a odd smell."

"Elevators are terrible. Can be waiting up to 15 minutes for availability. They warn you about checkout time but it’s consistent throughout the day. The rooms are so tiny you can’t have bags open while also have space to move around. Bathrooms are next to impossible they are so tiny and kind of feel like a bathroom you’d see on a boat. Number of guests they’re squeezing in is likely the issue with the elevator, so many rooms with so few elevators. Had included breakfast but it was so jammed with people we only were able to use it once. The staff were incredibly helpful and the rooms are clean."

"Good service and accommodation but perhaps a little soulless. Good station connections. Free WiFi but patchy. "