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"Smallest hotel room I’ve ever seen. Air conditioning doesn’t work. It would only heat and not cool. Great location though. "

"Staff was friendly great customer service! Easy check in and out process. "

"Great hotel for terminal 3. Check in process was a little chaotic. But overall extremely good value for money."

"The space is decent considering its price and location, The staff is friendly, and there are some decent amenities around the complex. The rooms are kept clean, but the conditions are okay. There is a convenience on the complex as well. The gym is great, and the fact that it’s connected to the Shinagawa station is really helpful to get around. But the floor I was staying on did have a strong smell of cigarettes (the floor beneath was a smoking floor) and I highly recommend NOT using their coin laundry room. The machines are electric, and will cost you a lot of time (almost 3 hours) and money (almost 3500-5000 yen) depending on how much you need to do. That being said, the value is there if you’re looking for a quick stay, cheap rooms helpful staff. "

"Attentive and respectful "

"Espectacular is just a little far from shibuya. "

"Clean room and friendly staff. Hotel is conveniently located near shops and train stations. I liked that there are dining options within the hotel building. "

"The room was bright, spacious, and kept perfectly clean. The staff was incredibly friendly and welcoming. Our room offered a stunning view of Tokyo Tower, which made our stay even more special. Breakfast was not only delicious but also a delightful start to each day. Getting around was a breeze with easy transportation options. I truly wish I could have stayed a little longer to enjoy it all."

"I ran the 2026 Tokyo Marathon and this hotel was a 5-10 minute walk to the start line. The hotel is located near the train line and plenty of good restaurants. I suggest paying extra for the breakfast which offered a buffet and cooked to order American style egg dishes"