Search Hotels by La Quinta Inn & Suites in Cypress Hills from ₹10,749

"I had a mixed experience at Hotel St. James. On the positive side, the hotel was clean, and every staff member I interacted with was friendly and helpful throughout my stay. The location is definitely a major highlight, just half a block from Times Square, which made it incredibly convenient for getting to shows and exploring the city. That said, the room itself had some significant comfort issues. The temperature was difficult to deal with. It felt hot and stuffy the entire time, and there was no thermostat or any way to control it. The shower was also frustrating, as the water temperature constantly shifted from hot to cold every few seconds, no matter how I adjusted the knobs. Overall, the location and staff were great, but the lack of temperature control made it hard to fully enjoy the stay. I kept reminding myself that I was in NYC for the experience, not the hotel."

"Room and bathtub are not so clean."

"No pool"

"The only downside is that it takes a long time in the elevator."

"As soon as we entered the hotel there was a friendly person to help us with our luggage. A helpful and friendly person to check us in and tell us all about the perks. "

"The property is in ok conditions. I was very bithered when my room did not get serviced and staff coukd not explain why the cleaning crew missed my room."

"Property was great"

"I was really worried after reading the reviews but we arrived to no check-in queues however staff were very unfriendly. No problems with lifts all week always one with a minute. The room was clean and fine, bed were small doubles but we managed to both fit and get good nights aleep. The beds were very high up for young children! The location is a winner for this hotel. We would use this hotel again. "

"There room was too cold. Called them to fixed the temperature twice time but still it was so cold. Washroom floor was dirty. Also they don’t provide toothbrush/toothpaste unless if you don’t ask for it."