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"Staff and clean rooms"

"Love everything about this hotel. I stay here everytime I visit Mumbai. Beautiful clean rooms, exemplary customer service right from check in till check out. My flight was delayed and they extended my check out time by few hours which was very helpful. The restaurants in this hotel are just amazing. Must try! The morning breakfast is not to be missed either. "

"Great check in. Very accommodating as we had one more person join in. "

"Very helpful and polite "

"Great hotel although a bit dated. Great breakfast and fantastic stuff. Definitely recommend."

"Very good staff and clean environment "

"We stayed at Taj Lands End, Mumbai, for six nights to celebrate my mother’s upcoming 75th birthday, and it was an unforgettable experience. Arya at check-in was superb, warm, and welcoming. As the room we’d booked wasn’t available, he upgraded us to a Club Room, which was absolutely fantastic. The room was spotlessly clean, modern, and very well-maintained throughout our stay. The Club Lounge was also exceptional, with great food and service, and the staff ensured we were happy at all times. The hotel even arranged a birthday cake, which was a very kind touch. Anil from housekeeping on the 22nd floor did a phenomenal job; he kept our room in pristine condition and went beyond expectations, always checking in to see if we needed anything. From start to finish, it was seamless. On any future visit to Mumbai, we’ll definitely stay at Taj Lands End again."

"Room is very good , breakfast "

"Stayed for one night. Quick and seamless check in, with friendly staff. We went to our room expecting bags to be brought up, but although it was only a few minutes they hadn’t arrived I chose to go back down and get them. No real issue, just mentioning. Room was great with a nice sea view, and breakfast was lovely. All in all this was a very nice hotel and worth staying in to walk to the Colaba area to sightsee"