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"Great service culture including 360 degree excellence "

"The property is located at walking distance fro the T2. If you don't have much luggage, walking is the best option and fastest. The room we got was spacious and an excellent bathroom and bed. We took the hotel car for airport drop off and it was reasonably priced, expecially compared to the conveneince and Uber price at that location and time. We stayed only few hours before our early morning internation flight...therefore could not enjoy the facilities as much as we would have wished. Also, it is for the same reason, we cannot comment about food as we did not have time to get a meal there. But we will happily stay there again to and from our international trio through T2."

"The entire staff at the Sofitel Mumbai was so polite and professional . The property is in a great condition as well , the food and location are great as well . Very delighted with the whole experience!"

"A beautifully appointed modern hotel in the magical city of Mumbai. Outstanding service and hospitality…"

"Awesome "

"The room service was great. Restaurant was excellent. The room I stayed had a great view. It was very quiet and peaceful. Relaxing atmosphere!! The hotel staff were great and they were very friendly and helpful. Specially Manager Chirag. I would like to thank him for the hospitality and service he provided. Thank you all. Regards Sotir Trajkoski "

"It was the best experience starting from check-in to checkout. Staff were very courteous and polite, they were very helpful."

"Very quick and helpful"

"My first time in Mumbai was a great experience thanks to the Intercontinental Hotel on Marine Drive. The ocean view was beautiful; within a quick walk to the water’s edge where everyone can enjoy the waves. The staff were quick to help with any minor issues, leading to an overall great stay."