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"Excellent Customer Service "

"We really enjoyed staying at Mandarin Oriental in KL. The staff were super nice and the concierge helped us bring our luggage upstairs. Check in was simple and there was a welcome drink and cooling wet towel provided. Room was very spacious and king bed was very comfortable. We didn’t want to leave the room "

"The location of this hotel is 100 out of a 100. Express train direct from the airport to KL sentral where the hotel connects to without going outside on the street. Staff are extremely friendly. Hotel is clean and very well maintained. I'll recommend my families to stay here if they go to KL. KL sentral has all the transportation connections and it's a big shopping mall as well. Same can be said to Hilton and meridian, cost a bit more."

"Beautiful hotel with very helpful staff, less than 10min walk to KLCC"

"Excellent location and quiet "

"Overall the rooms and amenities are excellent. Friendly and helpful staff. In particular, Mr Ariff from concierge who was the staff out greeted us was helpful and gave us the the good vibes to make our stay even more memorable. Hotel is located conveniently at the center of a transport (KL Sentral) where it is a train ride to most places of interested."