China Institute

I like the complementary chips and drinks. Wish there was Orange juice and sprite. We never got our lundry bags and we asked 2 times on 2 different days. Otherwise all is good

Clean room and comfortable bed. I was surprised that the hotel is not as renovated as I had expected — it’s nice but not THAT nice as it is an older hotel. The staff is not 5 star like in other high end hotels. For instance, the hostess at the Gold Room was not helpful and prioritized talking with another coworker showing something on her phone, and the housekeeper that brought us a mini fridge at night clearly did not want to be working. The hotel is fine but not a wow.