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Krystal Urban Cancun & Beach Club

3.5 star property
Comfortable Cancun hotel in Downtown Cancun with private beach
VIP Access

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Krystal Urban Cancun & Beach Club

Outdoor pool, pool umbrellas, pool loungers
Front of property
City view
Restaurant
Altitude Room (Free Beach Club Access) | Bathroom | Shower, free toiletries, hair dryer, towels
Reviews
7.4

Good

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Air conditioningAir conditioningAir conditioning

Check out the area

Map
Av. Sayil Mz. 1, Lote 4-07, Súper Manzana 4A, Cancun, QROO, 77500
  • Popular LocationPlaza Las Americas5 min walk
  • Popular LocationDubai Palace Casino16 min walk
  • Popular LocationPuerto Cancun Marina Town Center3 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)16 min drive
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Room options

View all photos for Standard Room, 2 Double Beds (Free Beach Club Access)

Standard Room, 2 Double Beds (Free Beach Club Access) | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds (Free Beach Club Access)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
  • 40 sq m
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Free Beach Club Access)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed (Free Beach Club Access)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
  • 40 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Altitude Room (Free Beach Club Access)

Altitude Room (Free Beach Club Access) | City view

Altitude Room (Free Beach Club Access)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
  • 39 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Krazy King Non Refundable (Free Beach Club Access)

Krazy King Non Refundable (Free Beach Club Access) | In-room safe, desk, laptop workspace, blackout curtains

Krazy King Non Refundable (Free Beach Club Access)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom (Free Beach Club Access)

Junior Suite, 1 Bedroom (Free Beach Club Access) | In-room safe, desk, laptop workspace, blackout curtains

Junior Suite, 1 Bedroom (Free Beach Club Access)

Highlights

Balcony or patio
Separate dining area
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
  • 100 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Krazy Non Refundable (Free Beach Club Access)

Krazy Non Refundable (Free Beach Club Access) | In-room safe, desk, laptop workspace, blackout curtains

Krazy Non Refundable (Free Beach Club Access)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

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Breakfast included
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Parking included
8.6 out of 10, Excellent, (1973)
The price is ₹7,736
₹10,070 total
includes taxes & fees
17 May - 18 May
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About the area

Cancun

Krystal Urban Cancun & Beach Club is located in Downtown Cancun, a neighbourhood in Cancun, and is in a shopping district and near a private beach. Ultramar Ferry Puerto Juárez and Playa Mujeres Golf Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Plaza Las Americas and Plaza 28. Ventura Park Cancun and Extreme Adventure are also worth visiting.
Visit our Cancun travel guideOpens in a new window

What's nearby

  • Plaza Las Americas - 5 min walk
  • Dubai Palace Casino - 16 min walk
  • Plaza 28 - 2 min drive
  • Puerto Cancun Marina Town Center - 3 min drive
  • Turtle Beach - 7 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 17 min drive

Restaurants

  • Tuch Cantina Yucateca - 2 min walk
  • Sushi San - 3 min walk
  • The Wings Planet - 2 min walk
  • La Playita Seafood & Mojitos Bar - 4 min walk
  • Healthysh Kioskito - 3 min walk

About this property

Krystal Urban Cancun & Beach Club

Hotel located in Downtown Cancun
Close to Plaza Las Americas and Plaza 28, Krystal Urban Cancun & Beach Club provides a poolside bar, dry cleaning/laundry services and a bar. Be sure to enjoy a meal at Restaurante Aquamarina, the on-site restaurant. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a gym and a business centre.
Additional perks include:
  • An outdoor pool with sunloungers and pool umbrellas
  • Buffet breakfast (surcharge), self-parking (surcharge) and a 24-hour front desk
  • Luggage storage, smoke-free property and a lift
  • 9 meeting rooms, a front desk safe and concierge services
  • Guest reviews say good things about the breakfast, overall value and helpful staff
Room features
All 246 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as safes. Guests reviews say good things about the clean rooms at the property.
Extra amenities include:
  • Recycling and eco-friendly cleaning products
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Balconies or patios, ceiling fans and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Secured, uncovered parking on site (MXN 30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11 AM for a fee: MXN 345 for adults and MXN 173 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Lobby y Sushi Bar
  • Restaurante Aquamarina

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service

Business services

  • 9 meeting rooms
  • Business centre

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 16 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Building
  • Built in 2009
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

Outdoor space

  • Balcony/patio

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Eco-friendly cleaning products available
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately MXN 345 for adults and from MXN 173 for children
  • Uncovered self-parking fee: MXN 30 per day
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a security system

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Krystal Urban Cancun Hotel
Krystal Urban Hotel
Krystal Urban Cancun Centro Hotel
Krystal Urban Centro Hotel
Krystal Urban Centro
Hotel Krystal Urban Cancun Centro Cancun
Cancun Krystal Urban Cancun Centro Hotel
Hotel Krystal Urban Cancun Centro
Krystal Urban Cancun Centro Cancun
Krystal Urban Cancun
Krystal Urban Cancun Centro
Krystal Urban Cancun Centro
Krystal Urban Cancun & Cancun
Krystal Urban Cancun Beach Club
Krystal Urban Cancun & Beach Club Hotel
Krystal Urban Cancun & Beach Club Cancun
Krystal Urban Cancun & Beach Club Hotel Cancun

Frequently asked questions

Does Krystal Urban Cancun & Beach Club have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Krystal Urban Cancun & Beach Club?

As of 13 May 2024, prices found for a 1-night stay for 2 adults at Krystal Urban Cancun & Beach Club on 9 Jun 2024 start from ₹5,703.78, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Krystal Urban Cancun & Beach Club pet-friendly?

No, pets are not allowed at this property.

How much is parking at Krystal Urban Cancun & Beach Club?

Self-parking is available for MXN 30 per day.

What time is check-in at Krystal Urban Cancun & Beach Club?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Krystal Urban Cancun & Beach Club?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Krystal Urban Cancun & Beach Club located?

Located in Downtown Cancun, this hotel is 0.2 mi (0.4 km) from Plaza Las Americas and 3 mi (4.8 km) from Ultramar Ferry Puerto Juárez. Amerimed Hospital and Royal Yak Casino and Sports Book are also within 15 minutes.

Krystal Urban Cancun & Beach Club Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 446 out of 1182 reviews" "
Rating 8 - Good. 302 out of 1182 reviews" "
Rating 6 - Okay. 177 out of 1182 reviews" "
Rating 4 - Poor. 122 out of 1182 reviews" "
Rating 2 - Terrible. 135 out of 1182 reviews" "

8.0/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Tashina

Travelled with group
Disliked: Cleanliness, property conditions & facilities
The bathroom was incredibly dirty. The food at the restaurant was of very poor quality and not very tasty.
Stayed 1 night in May 2024

2/10 Terrible

Melissa

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Desk Attendant ignored us during our check in. Two attendants were helping two seperate parties. There was a third desk which no one was working at. We got in line behind the people who were being helped. After waiting 5-10 minutes , a man walks up to the desk without an attendant. The people we Were behind complete their transaction and we step up to the desk. At which point the desk attendant went over to the man who just walked up and starts helping him and tells us the line is now on the other desk. This was incredibly rude and unwelcoming. We will not be returning to this resort. Uli (i think his name was) was professional and pleasant to deal.
Stayed 1 night in Apr 2024

6/10 Okay

Victoria

Travelled with family
Liked: Staff & service, amenities
The best thing about this hotel is the pool and the people that work there .
Stayed 1 night in May 2024

6/10 Okay

Jelena

Liked: Cleanliness, property conditions & facilities
I asked for a refrigerator for my room, but was told that it isn’t available..
Stayed 11 nights in Apr 2024

8/10 Good

Latarsha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the vip beach access and the employees were helpful and respectful
Stayed 3 nights in May 2024

10/10 Excellent

roberto, MELROSE PARK

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Clean and safe
Stayed 2 nights in May 2024

2/10 Terrible

JOMAR

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk people very rude, A/C no working, had wait for repair people to come in. The place isn't as clean as it was last year. managers don't care and wont listen to guests.
Stayed 3 nights in Mar 2024

2/10 Terrible

Jessica

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
The food at the restaurant was cold and very underwhelming for the restaurant not to be busy the wait staff wasn’t very attentive, the food came out cold….. then the lights went not sure why …. So the room became instantly a hot box the staff didn’t have any idea of when the lights would be back on there was no hot water since the lights went out i guess. I was on what they considered as the 4th floor but in order to check out i had to walk down 6 flights of stairs with my bags on a scale from 1-5 on cleanliness would rate it a 3. Overall stay i don’t think i would go back!!!!
Stayed 1 night in Apr 2024

2/10 Terrible

Spencer

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay away from this hotel
Stayed 1 night in Apr 2024

8/10 Good

Warkel, Nassau

Stayed 5 nights in Apr 2024