Located close to Puerto Cancun Golf Course and Puerto Cancun Marina Town Center, Hyatt Vivid Cancun Adults Only - All Inclusive provides a free breakfast buffet, an adjacent golf course and free water park access. For some rest and relaxation, visit the outdoor treatment areas, and indulge in a deep-tissue massage, a body scrub or aromatherapy. Be sure to enjoy a meal at any of the 6 on-site restaurants, which feature local and international cuisine and ocean views.
Yoga classes are offered at the 24-hour gym; other things to do include surfing/body boarding, beach volleyball and beach yoga. Stay connected with free in-room WiFi, and guests can find other amenities, such as a nightclub and 2 poolside bars.
The current price is ₹27,706
₹27,706
₹33,973 total
includes taxes & fees
9 Oct - 10 Oct
Popular amenities
On private beach
Pet-friendly
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Located in Puerto Juarez, a neighbourhood in Cancun, Hyatt Vivid Cancun Adults Only - All Inclusive is next to a golf course and on a private beach. El Meco Archaeological Site and El Rey Archaeological Zone are notable landmarks, and travellers looking to shop may want to visit Puerto Cancun Marina Town Center and Plaza Las Americas. Puerto Cancun Golf Course and Las Plazas Outlet Cancun are two other places to visit that come recommended. Take the opportunity to explore the area for water adventures such as fishing. Visit our Cancun travel guide
Located close to Puerto Cancun Golf Course and Puerto Cancun Marina Town Center, Hyatt Vivid Cancun Adults Only - All Inclusive provides a free breakfast buffet, an adjacent golf course and free water park access. For some rest and relaxation, visit the outdoor treatment areas, and indulge in a deep-tissue massage, a body scrub or aromatherapy. Be sure to enjoy a meal at any of the 6 on-site restaurants, which feature local and international cuisine and ocean views.
Yoga classes are offered at the 24-hour gym; other things to do include surfing/body boarding, beach volleyball and beach yoga. Stay connected with free in-room WiFi, and guests can find other amenities, such as a nightclub and 2 poolside bars.
Other perks include:
Rooftop pool along with a waterslide, cabanas, and sunloungers
Free valet parking
2 outdoor pools, an outdoor pickleball court and a computer station
A lift, a banquet hall and ATM/banking services
Guest reviews speak highly of the helpful staff
Room features
All 416 rooms feature comforts, such as premium bedding and laptop-compatible safes, as well as perks, such as laptop-friendly workspaces and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
More amenities include:
Hypo-allergenic bedding, Select Comfort beds and down duvets
Rainfall showers, free toiletries and hairdryers
48-inch flat-screen TVs with Netflix, streaming services and cable channels
Furnished balconies or patios, wardrobes/cupboards and LED light bulbs
All-inclusive details
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)
Water activities
Kayaking
Sailing
Land activities
Fitness facilities
Volleyball
Lessons/classes/games
Aerobics
Bartending
Cooking
Dancing
Water fitness
Yoga
Entertainment
On-site entertainment and activities
Access to on-site nightclubs
Theme parties
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Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Please note that the Vista Prime and Bluewater Grill restaurants are only available to guests who book a preferred club room.
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of USD 65 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 10 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
This property charges USD 10 per order for room service.
Optional extras
Pet fee: USD 65 per pet (varies based on length of stay)
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
Long-term renters welcome
Safety features at this property include a smoke detector and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The rooftop pool is adults only.
Property Registration Number 022-025-001260/2026
We should mention
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Does Hyatt Vivid Cancun Adults Only - All Inclusive have a pool?
Yes, this property has 2 outdoor pools. Pool types include rooftop pools. Pool access is from 8:00 AM to 8:00 PM.
How much does it cost to stay at Hyatt Vivid Cancun Adults Only - All Inclusive ?
As of 8 Oct 2026, prices found for a 1-night stay for 2 adults at Hyatt Vivid Cancun Adults Only - All Inclusive on 9 Oct 2026 start from ₹27,706, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hyatt Vivid Cancun Adults Only - All Inclusive pet-friendly?
Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of USD 65 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much is parking at Hyatt Vivid Cancun Adults Only - All Inclusive ?
Valet parking is free at this property.
What time is check-in at Hyatt Vivid Cancun Adults Only - All Inclusive ?
Check-in start time: 3 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).
What time is check-out at Hyatt Vivid Cancun Adults Only - All Inclusive ?
Checkout is at noon. Late check-out is available for a fee (subject to availability).
Are there all-inclusive benefits at Hyatt Vivid Cancun Adults Only - All Inclusive ?
Yes, the property is all-inclusive. All food and drinks are included, and activities include kayaking, sailing, volleyball and more.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Hyatt Vivid Cancun Adults Only - All Inclusive Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
I would like better food choices. American cuisines and more entertainment. It's an all-inclusive resort but I had to $10 for room service per delivery. I don't think that should be a charge. Pools were very nice and clean. Advantage club is worth it. Property is nice.
To start, we (party of the groom) chose this location because they were a “family friendly” location. Upon arrival, one of our party members, the brother of the groom was denied entrance as he was 17, we were told that Dreams Vista was acquired by Hyatt and they would be switching over at midnight and would be 21+ only. We chose this place specifically because it was family friendly, to accommodate him. They switched only the groom, and his two brothers to another location, effectively separating the groom and his two brothers from the groomsmen for the trip. Imagine our surprise when we woke up the next day and there were kids running around the hotel!! Now, if that was not enough, multiple members of our trip found cockroaches in our rooms (on separate floors) and crawling around in the Italian restaurant. When I called the front desk to inform them of the cockroach, I was asked if there was “only one”. Moreover, while in the pool, we had to flag to a manager that there was a diaper floating in the pool. The only redeeming factor was how kind the food service employees were.
My detail review: Stay 08/20/2026
Staff: Wonderful, very helpful and kind. Emmanuel was great as well as the gentleman outside the Asian restaurant. All speak good English.
Rooms: Nice, cool, clean, spacious, modern, balcony and big bathroom. Free minibar with coffee, water, soda, alcohol. note: The shower is semi see thru from the room, just FYI if you’re sharing a room with someone other than a partner.
Food:
-Breakfast: buffet with fresh omelette and quesadilla station. Buffet food was okay, some items are changed everyday, lots of options. Vantage club (upgrade) has additional option of eating at Mediterraneo restaurant (I was not vantage club)
-Lunch: Tacos and Hamburgers (everyday), or one of the open restaurants. Two options for non vantage club; Aglio (Italian) and Akari (asian). Both had very good food options.
-Dinner: Choose open restaurant (app). Non vantage, Akari, Aglio, Mediterraneo. Vantage, all of the previous plus Vista Prime (Asado).
Great food, fresh, always have room service.
Activities: pool, beach, kayak, resort schedule. I didn’t spend much time at the resort, I spend more time exploring Cancun. Additional paid activities.
Location: great. Located in puerto Juarez in a gated community. 14 min walk from ferry that goes to Isla Mujeres.
Overall great resort. Now adults only. Only negative was beach was covered in seaweed. I would recommend having more dessert options. Coco cafe was nice but some desserts were stale.
I wish I could write two reviews to capture my full experience. I stayed at Hyatt Vivid, formerly Dreams Vista Cancun, from August 13–16, 2026. The Vantage Club and pool staff were outstanding and deserve 5 stars. Unfortunately, the overall experience deserves zero. We need planned a bachelor party that included the groom's 17 year old brother and best man. Before booking in April, the groom called the hotel and was assured it was family-friendly. After we arrived, we were informed the property had rebranded to adults-only, and the minor's reservation was canceled. At check-in, we were initially told the original booking terms would be honored, but that promise was reversed. Hotel manager required the groom and his two brothers, including the minor, to leave immediately. They were not even allowed to stay one night despite the rebrand taking effect at midnight. Left in another country without accommodations or assistance, they had to scramble to find another hotel after flying from Chicago.
Hyatt had months to notify us of the policy change but provided no warning, no proactive communication, and no effort to keep our party together. The groom spent his bachelor trip separated from the group, disrupting planned activities and creating unexpected expenses as we tried to salvage the trip.While some staff members were exceptional, Hyatt's lack of communication, accountability, and customer care ruined a long-awaited celebration.
Great views from the roof top pool and restaurants. Food quality was better than expected from an all inclusive. Amenities are nice. Staff could be nicer. Overall was a great experience.
Room was clean, services were top tier and the food was amazing! Akiria is the best restaurant on property. I really enjoyed the stay at Hyatt Vivid Cancun. My husband and I look forward to visiting again. Zero complaints, book now!
This was my ninth trip to Cancun with my friends, and honestly, this was the most disappointing resort experience we have had so far.
We intentionally choose a different resort every year because we don’t like staying at the same place twice. Unfortunately, this resort was a major disappointment for all of us.
There were many limitations when it came to the restaurants. Several restaurants closed quite early, and we often felt that some staff were expecting tips. The breakfast buffet was probably around 40/100 for us, while the other restaurants were around 60/100. Most of the restaurants require reservations rather than offering a buffet-style dining experience, but unfortunately, there wasn’t a great selection of food. That said, there were still a few dishes that we really enjoyed.
The biggest problem for us was the water in the shower. There was a strong unpleasant smell, and it was very difficult to get consistently hot water.
Another disappointment was the pool schedule. Since the resort has become adults-only, we expected more from the facilities. However, the main pool closes at 8 PM, and the infinity pool, which we were especially looking forward to, closes at 5 PM.
Even more disappointing, access to the infinity pool is restricted unless you upgrade your room. If you are not a Vintage Club member, you also cannot access two of the nicer rooftop restaurants and are limited to only a few restaurants downstairs. We were not aware of how many restrictions there wou
Rooms were pretty updated. Beautiful ocean view. Not a lot of food options for people like me who don’t eat beef or pork Suggested to the staff to create a more diverse menu. Staff were friendly. Pools were well maintained. Night club offered wide music selection! Great experience
Tuvimos una estancia maravillosa en este hotel. Todo estuvo increíble, desde las instalaciones, la decoración y la comodidad de las habitaciones, hasta la excelente atención del personal. Todos fueron muy amables y atentos en todo momento.
El hotel es hermoso, está muy bien cuidado y tiene un ambiente tranquilo y agradable que hace que realmente puedas disfrutar y relajarte. Sin duda fue una experiencia muy bonita y nos encantaría regresar. ¡Totalmente recomendado!
La comida estaba de excelente sabor y buena calidad , excelente atención y buena disposición del personal , hay personal limpiando la orilla de zargazo todo el tiempo